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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,111 Reviews
Call Service Center (636) 349-3222

4,111 Reviews of Jim Butler Chevrolet - Service Center

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February 09, 2024

Mike at Jim butler was amazing. He was professional and worked swiftly to getting into a vehicle I appreciated and can depend on. More

by ctaylor2772
Recommend Dealer
Yes
Employees Worked With
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Taylor
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Feb 13, 2024 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

February 08, 2024

Everyone was friendly and welcoming. Explained everything to me through the entire process. Superb customer service! More

by Baconbits
Recommend Dealer
Yes
Employees Worked With
Bill was my service advisor. Can't remember the car rental girl and the girl at customer service , but they were all AWESOME!!!
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Feb 10, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

February 07, 2024

They were very friendly. The waiting area is very nice. I miss the waiting area donuts :) More

by BUTCHMILLER63011
Recommend Dealer
Yes
Employees Worked With
Wyatt
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Feb 10, 2024 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!

February 07, 2024

Jacob was excellent with making sure I left with the vehicle I was satisfied that with and the parts staff we’re extra extraordinarily vigilant about getting the all weather floor mats I ordered. More

by arch1037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
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Feb 10, 2024 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

February 05, 2024

The best service I've ever received and Kim is fantastic! We always have a great experience! More

by donna39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2024 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 05, 2024

Excellent as always. Family oriented, and professional. It's a relaxing environment, with very comforting and concerned staff. You're never a stranger. More

by MRSVAUGHN29
Recommend Dealer
Yes
Employees Worked With
Wyatt I believe his name was
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Feb 09, 2024 -

Jim Butler Chevrolet responded

Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 05, 2024

Vey helpful and professional They service was great kept me informed on the progress Great More

by CHUCKISENBERG
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
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Feb 09, 2024 -

Jim Butler Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Butler Chevrolet, INC.! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

February 03, 2024

My service advisor wasn't friendly nor helpful. . I had asked a couple questions and just felt like, I was a inconvenience to him More

by yungn35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Timmons (203)
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Feb 07, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to let us know about your experience. We apologize that it did not live up to your expectations. I will be sure to speak with our service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3001.

February 03, 2024

No communication and tells you one thing and then charges you another and way overpriced. Don’t even try to help out the little person. More

by johnduck28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gene Wondell
Report | Print
Feb 07, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to let us know about your experience. We apologize that it did not live up to your expectations. I will be sure to speak with our service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3001.

February 03, 2024

They were only interested in my car if I was spending lots of $$$ on repairs. More

by monica-hodges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Report | Print
Feb 07, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to let us know about your experience. We apologize that it did not live up to your expectations. I will be sure to speak with our service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3001.

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