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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,009 Reviews

4,009 Reviews of Jim Butler Chevrolet - Service Center

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December 04, 2023

Everyone was very friendly and work quickly. They told me what my car needed for repair More

by indianmama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Dec 06, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

December 01, 2023

Everyone is very nice! Took longer than expected to get the deal completed. Took care of any issues. More

by chris@vitalsignsstl.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

December 01, 2023

Always helpful and got our vehicle in very fast for service. They did a great job. More

by catmikerobertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Dec 06, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

December 01, 2023

Yes, They were very customer friendly, efficient & helpful. The Service Department is top notch and clean. More

by ahudson@rjpelectric.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey in Finance, Mike Steele, Lindsey Chaney
Dec 06, 2023 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

November 27, 2023

I decided to give them a 2nd chance after having issues with my first service visit. I'm glad I did. Everything went smoothly. And they didn't try to sell me services I didn't need as so many other dealers More

by cet2515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
Nov 30, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

November 27, 2023

Jim Butlers’s service manager and the mechanic that worked on my Traverse both explained how the repair was completed. Plus, they’re always very friendly and helpful. More

by richardeast.gm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Nov 30, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 27, 2023

We loved Brian! The entire staff was pleasant but Brian was a step above expectations. More

by JPFRISELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

November 25, 2023

Once again I took my Chevy to Jim Butler for service. This time they said there was not a problem and charged me a couple hundred dollars. I took the vehicle home and the next day experienced the issue More

by trcheetos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't have names
Nov 29, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. If you wish to further discuss your experience, please reach out to our service manager directly at zhunter@jimbutlerautogroup.com.

November 25, 2023

The service is great. The personal are always welcoming and ready to assist. Courtesy drop-off should be extended to more than 10 miles though. As a loyal customer there More

by Equinox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't see individual who asisted
Nov 29, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We would like to encourage you to joing the MyChevy rewards program. Through this program you are able to redeem points for discounted services. We look forward to your next visit! Take care!

November 22, 2023

Brian was fantastic and super helpful. I have many friends looking to go there now. More

by GULDEN14
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2023 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thanks for the recommendation and have an amazing day!

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