Jim Butler Chevrolet - Service Center

Awesome!!! Professional!!! Above and beyond Had some lifter work done on my gmc. Doug went above and beyond to make sure it was done and done right. Very pleased with the whole experience from t Had some lifter work done on my gmc. Doug went above and beyond to make sure it was done and done right. Very pleased with the whole experience from the beginning to the end. Doug makes a bad situation a lot better with his “yes we can” and “no problem” attitude. Thanks again and keep up the good work More

Great customer service, great communication Customer service and communication next to none. End result on two vehicles in for repair couldn't have been smoother. My service representative Kim m Customer service and communication next to none. End result on two vehicles in for repair couldn't have been smoother. My service representative Kim made it all possible. Thank you More

First visit Everyone was friendly and welcoming. I am new to the area and that was very encouraging. The service was great and I didn't have to wait a long time Everyone was friendly and welcoming. I am new to the area and that was very encouraging. The service was great and I didn't have to wait a long time. I'm sure I'll be back. More

Gm makes lemons I have not had my new Duramax for more than a year and a half and I already want to sell it bad I've had nothing but problems with this truck and it i I have not had my new Duramax for more than a year and a half and I already want to sell it bad I've had nothing but problems with this truck and it is starting to cost me money not because it's out of warranty but because it breaks down so much that I don't have it for work and it has an incredible amount of safety features that do not work getting to the point where it might be dangerous to drive More

Great service I took in my 2016 Malibu for a recall and oil change. There was also a check engine light on, which turned out to be due to a squirrel partying with I took in my 2016 Malibu for a recall and oil change. There was also a check engine light on, which turned out to be due to a squirrel partying with my gas line. I was provided a loaner so was not at all inconvenienced while the work was performed. Kim was knowledgeable and provided solid consulting with respect to the work. More

Very satisfied with this dealership This is the second time I have been to the service department at this dealership. The first visit was for an oil change and a recall on my car. Everyo This is the second time I have been to the service department at this dealership. The first visit was for an oil change and a recall on my car. Everyone that works there is friendly and the service department really takes care of the customers. The second visit was the same experience in and out and they gave me a loaner vehicle without me having to ask. Just overall both visits were great. More

Needed transmission fluid change and check engine light on. Warranty things taken care of and rental furnished. Phone call said I needed $200 more work. Always seems like they can find more ways to spend my m Warranty things taken care of and rental furnished. Phone call said I needed $200 more work. Always seems like they can find more ways to spend my money. Probably not a service problem, but annoying. Happens no matter where you take a car. More

Very Pleasant as usual I was greeted & waited on as soon as I pulled up. They quickly discovered my 2014 Cruz needed a new Fuel pump and a Camshaft Solenoid. I forgot to I was greeted & waited on as soon as I pulled up. They quickly discovered my 2014 Cruz needed a new Fuel pump and a Camshaft Solenoid. I forgot to mention the loud chirping noise but the Technician found the problem and that was fixed also. Even though my car is four (4) years old it was all covered under warranty which really helped as I lost my job of 38 years in May. They shuttled me down to Viviano's in old Fenton to wait. It was only 9:30 a.m. Kim Hausmann took the time to call them & make sure they were open! Very nice, I had a nice lunch & then was picked up promptly when the car was done. More

Recall It was great. My SUV was ready in less time than I thought it would take. I will go back for another service. Plus that I got a free car wash. It was great. My SUV was ready in less time than I thought it would take. I will go back for another service. Plus that I got a free car wash. More