Jim Butler Chevrolet - Service Center

great service Got my new tires, and the service was great. everything went smoothly , the service was quick and I really appreciate it. Thanks so much to Kayla for Got my new tires, and the service was great. everything went smoothly , the service was quick and I really appreciate it. Thanks so much to Kayla for all her help More

Great service Issue was resolved quickly and correctly, stayed in touch with us well about status of vehicle repairs. Would return if I need to. No problems. Issue was resolved quickly and correctly, stayed in touch with us well about status of vehicle repairs. Would return if I need to. No problems. More

V. Good They solved transmission problem on my Cadillac and did service in a timely manner. They corrected problem on my bill after my request. Shuttle They solved transmission problem on my Cadillac and did service in a timely manner. They corrected problem on my bill after my request. Shuttle available. More

Not happy at this time Our truck is sluggish upon take off and they keep making excuses and we feel they are brushing us off, like we are imagining the issues. Our truck is sluggish upon take off and they keep making excuses and we feel they are brushing us off, like we are imagining the issues. More

Great customer service. Wouldn't go anywhere else Jim butler is like talking to a family member. They are a great team. Always will be my dealer. They will always have my business Jim butler is like talking to a family member. They are a great team. Always will be my dealer. They will always have my business More

Took 2 hours an 10 min to change oil an rotate tires slow Took 2 hours an 10 mins for oil change an tire rotate slow people was nice mike Johnson was great girls in service was great after they got right truc Took 2 hours an 10 mins for oil change an tire rotate slow people was nice mike Johnson was great girls in service was great after they got right truck More

2017 Malibu detail Jim Butler Service is awesome! Took my car in for a detail, they shuttled me home, picked me up, my car looks brand new again. Also got a free car was Jim Butler Service is awesome! Took my car in for a detail, they shuttled me home, picked me up, my car looks brand new again. Also got a free car wash coupon. More

Customer service was great. From the entry to the exit, the staff (especially Kim) were pleasant and serving. Each process went smoothly. I did request a ride to do a personal er From the entry to the exit, the staff (especially Kim) were pleasant and serving. Each process went smoothly. I did request a ride to do a personal errand while my car was being served. The Driver was there right away and very pleasant. More

Need more mechanics I have confidence in the work which is done on both our cars. I worked with Kim in the service department and she was great. She kept me informed and I have confidence in the work which is done on both our cars. I worked with Kim in the service department and she was great. She kept me informed and did keep apologizing for the service department having our car from Monday at 7:30 am until to Wednesday at 4:30 pm. That was way too long to have our car. The only two things I can think of is they just put my car aside because I was not waiting or you must have about 4 mechanics and need about 10. The work that was done was fine but you need to correct the waiting period. I could see his happening if I just walked in but I had an appointment which I had made a month ahead so I could have the 7:30 time. More

lesson learned would not recommend for safety inspections, invoice is confusing. It would be nice if someone in management could sit down with me and explain why the would not recommend for safety inspections, invoice is confusing. It would be nice if someone in management could sit down with me and explain why the math doesn't add up on these invoices. More