Back

Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,107 Reviews

4,107 Reviews of Jim Butler Chevrolet - Service Center

Sort by
July 18, 2018

Car repair recall They let me know I needed the repair,made an appointment convenient for me, timely in and out and even shuttled me to do some shopping while I waited. More

by lindaamoroso21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bad with names
Jul 18, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you for your feedback and your business! We're glad everything went well!

July 18, 2018

Another good experience Once again we have been treated with great respect and good service. We have always been treated fairly with all of our vehicles. We will be back. More

by Great Grandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Jul 18, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your feedback and your repeat business! We look forward to working with you again in the future!

July 18, 2018

Great Experience Kayla Merrick made my experience a great one from check in to check out!!! She offered free doughnuts and water and my recall was something that was h More

by Devan Tanner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
Jul 18, 2018 -

Jim Butler Chevrolet responded

Awesome! We're glad that Kayla took great care of your during your visit with us! We hope you enjoyed the refreshments and look forward to working with you again soon!

July 18, 2018

Took friends car there for oil change and service person Bill W was great! He knew more about the car than anyone yet. Good employee to have. However an older guy who greeted me when I pu More

by royfry87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill W
Jul 18, 2018 -

Jim Butler Chevrolet responded

Thank you for your honest feedback. We're sorry to hear that you felt the greeter wanted you to leave. We do usually urge our customers to cool off in the AC on hot days, so that was probably where the confusion came in on our end. We do appreciate your business and we're glad that Bill was able to take great car of you and your friend's car!

July 18, 2018

I had no problems at all. Every one took care of my needs with a smile, and helpful information to keep my truck in great condition. I like the service that was provided. More

by dnjhess42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann, Dan Albertsmeier
Jul 18, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you for your feedback. We're glad that Kim and Dan were able to take care of your needs! We look forward to working with you again in the future.

July 18, 2018

Thorough, transparent, friendly Bill was great about explaining my repairs and they took an extra day to make sure everything was right and let my car sit overnight to make sure ther More

by ryanjoakley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill and Dalton
Jul 18, 2018 -

Jim Butler Chevrolet responded

Awesome! We're glad our team, especially Bill, was able to take such great care of your vehicle concerns! Thank you for your honest feedback!

July 18, 2018

Oil Change I purchased my vehicle at another dealer and was not impressed with their service department. When it came time for my first oil change, I went to Ji More

by acbnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kircher
Jul 18, 2018 -

Jim Butler Chevrolet responded

Great! We're always happy to help our customers and we're so glad we were able to provide such a positive experience! We look forward to working with you again in the future!

July 18, 2018

Oil change and recall work Quick and good customer service. Got me in and out in less then a few hours Called me right away once my vehicle was done More

by gk1995
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service reps
Jul 18, 2018 -

Jim Butler Chevrolet responded

That's great to hear! Thank you for your feedback and for trusting us to take great care of your vehicle! We look forward to working with you again in the future.

July 18, 2018

service after the sale I purchased a new Silverado a few days ago and brought it back today to have Chrystal Fusion applied to the windshield. This was completed in just a f More

by mike5711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Anatra, Kim in service, Amanda in the loaner vehicle department
Jul 18, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you for your business and we're glad our team left such a great impression! We look forward to working with you again soon!

July 18, 2018

Jim Butler Service I went to Jim Butler on a Saturday for an Oil change. While I was waiting to pull my car in the bay my check engine light came on. I was unable to hav More

by nicholle1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug
Jul 30, 2018 -

Jim Butler Chevrolet responded

Thank you for taking the time to speak with me about the situation. I hope the clarification provided on the recommended services cleared up some of the miscommunication. We hope to have the opportunity to work with you again in the future.

...
408
...