4,305 Reviews of Jim Butler Chevrolet - Service Center
Oil change and tire rotation I was there for my 5000 mile oil change and tire rotation . I am not an employee or related to any employee of Jim Butler Chevrolet. The staff was I was there for my 5000 mile oil change and tire rotation . I am not an employee or related to any employee of Jim Butler Chevrolet. The staff was very courteous and helpful. My service was completed in a timely manner. More
Tire and tps sensors job I had a great experience the day of the install. Three days later the sensors light came back on. I called and left a message for the service departme I had a great experience the day of the install. Three days later the sensors light came back on. I called and left a message for the service department guy that was over my truck and nobody has called me back. More
Engine light on They gave fast and friendly service. They were able to get me in the next morning after calling in the afternoon the previous day. Very satisfied. They gave fast and friendly service. They were able to get me in the next morning after calling in the afternoon the previous day. Very satisfied. More
Inspection We have been coming to Jim Butler to have our vehicles taken care of for several years and we are very satisfied with the service there. We keep comin We have been coming to Jim Butler to have our vehicles taken care of for several years and we are very satisfied with the service there. We keep coming back not just for the service but because Kim is so friendly, courteous and makes us feel welcome. She checks in with us to be sure we are comfortable while waiting, lets us know the status for our repair, etc.. and very clearly explains any repairs or issues that arise. Kim is an outstanding employee !!!!! More
Great Servicr Mike Johnson went to bat for me. He kept me posted & got repairs approved by my extended warranty. He kept me updated during the servicr visit. Mike Johnson went to bat for me. He kept me posted & got repairs approved by my extended warranty. He kept me updated during the servicr visit. More
Oil change and rotation I was able to get in and out of the dealership service area in about 90 minutes. They also were able to arrange for a warranty service on my tire that I was able to get in and out of the dealership service area in about 90 minutes. They also were able to arrange for a warranty service on my tire that was purchased from the dealership service department More
Went in for an oil change Honestly a pretty good experience. Went in, dropped the car off and everything was handled quick and professionally without trying to sell me a hundr Honestly a pretty good experience. Went in, dropped the car off and everything was handled quick and professionally without trying to sell me a hundred extra services on my way out. Which is always refreshing. More
Engine Diagnostica and Oil Change - 2 Days? Made an APPOINTMENT for service when engine light came on. But since I dropped the car off and did not actually wait in the waiting room I guess my A Made an APPOINTMENT for service when engine light came on. But since I dropped the car off and did not actually wait in the waiting room I guess my APPOINTMENT was not honored, and they kept bumping my car down the line in favor of the folks who were in the waiting room. I did not hear from my service rep until the end of the day when he explained that they were really swamped and a couple guys were sick and that they were not able to complete a diagnostic and oil change an needed to keep my car for a 2nd day. I guess I am glad I did not go in for a more significant repair, not sure how long that would have taken. So I guess the next time I will have to wait in the waiting room to make sure that I am able to get someone to look at my car more or less around the time of my APPOINTMENT, and not take 2 days for something that should not take more than 2 hours. More
Why even make appointment 3rd time in a row my bill had been messed up, also took 45 mins to get checked in after appointment hr. I come there for the service from people knowi 3rd time in a row my bill had been messed up, also took 45 mins to get checked in after appointment hr. I come there for the service from people knowing what there doing. Going to be a time I go to Elco if it happens again. More
Truck service -recall Just like Tony the Tiger 🐅 GREATTTTT Coffee and donuts 🍩 are wonderful especially when there early in the am. It is a pleasure working with Kim F Just like Tony the Tiger 🐅 GREATTTTT Coffee and donuts 🍩 are wonderful especially when there early in the am. It is a pleasure working with Kim Fantastic employee More