Jim Butler Chevrolet - Service Center

First visit Everyone was friendly and welcoming. I am new to the area and that was very encouraging. The service was great and I didn't have to wait a long time Everyone was friendly and welcoming. I am new to the area and that was very encouraging. The service was great and I didn't have to wait a long time. I'm sure I'll be back. More

Very satisfied with this dealership This is the second time I have been to the service department at this dealership. The first visit was for an oil change and a recall on my car. Everyo This is the second time I have been to the service department at this dealership. The first visit was for an oil change and a recall on my car. Everyone that works there is friendly and the service department really takes care of the customers. The second visit was the same experience in and out and they gave me a loaner vehicle without me having to ask. Just overall both visits were great. More

Needed transmission fluid change and check engine light on. Warranty things taken care of and rental furnished. Phone call said I needed $200 more work. Always seems like they can find more ways to spend my m Warranty things taken care of and rental furnished. Phone call said I needed $200 more work. Always seems like they can find more ways to spend my money. Probably not a service problem, but annoying. Happens no matter where you take a car. More

Recall It was great. My SUV was ready in less time than I thought it would take. I will go back for another service. Plus that I got a free car wash. It was great. My SUV was ready in less time than I thought it would take. I will go back for another service. Plus that I got a free car wash. More

Very Pleasant as usual I was greeted & waited on as soon as I pulled up. They quickly discovered my 2014 Cruz needed a new Fuel pump and a Camshaft Solenoid. I forgot to I was greeted & waited on as soon as I pulled up. They quickly discovered my 2014 Cruz needed a new Fuel pump and a Camshaft Solenoid. I forgot to mention the loud chirping noise but the Technician found the problem and that was fixed also. Even though my car is four (4) years old it was all covered under warranty which really helped as I lost my job of 38 years in May. They shuttled me down to Viviano's in old Fenton to wait. It was only 9:30 a.m. Kim Hausmann took the time to call them & make sure they were open! Very nice, I had a nice lunch & then was picked up promptly when the car was done. More

I came in for an oil change. Very friendly service. I just don't understand why it takes so long to get your oil changed when you have an appointment. I was warned it would be 9 Very friendly service. I just don't understand why it takes so long to get your oil changed when you have an appointment. I was warned it would be 90 mins, but it was closer to an hour. It just seems strange to me that it would even take 90 minutes. More

Very polite and informative While waiting for oil change I did walk the showroom. I was actually thinking of trading up. Maybe even a new Camero. I have a solid payment history w While waiting for oil change I did walk the showroom. I was actually thinking of trading up. Maybe even a new Camero. I have a solid payment history with Alley and my credit has improved to the high 700s. Excellent actually so financing would not of been a problem. However every sales person had their faces in their phones to even notice me. Sad. More

no appointment i showed up without an appointment JUST to have them look at a trim piece that was coming off.. Service ended up having the piece in stock and install i showed up without an appointment JUST to have them look at a trim piece that was coming off.. Service ended up having the piece in stock and installing it within a few minutes.. I wasn't expecting to get it fixed but did.. thanks for saving me another trip. More

Same Great Service This was the second car we had purchased from Jim Butler Chevrolet. We bring our cars into the dealership because they know exactly what we need for o This was the second car we had purchased from Jim Butler Chevrolet. We bring our cars into the dealership because they know exactly what we need for our vehicle. Besides a routine oil change and tire rotation we were having an issue with the push-to-start feature and the keyless entry. While they weren't able to diagnosis the problem, they did check the wiring and connection and reassured us that everything was as it should be. The staff and technicians at Jim Butler are always so pleasant and respectful of your time. I'd recommend them to anyone looking to buy a car. More

I'm not so sure about the service writers knowledge. Used to really love it and have purchased quite a few vehicles from Jim Butler Dealerships (five since 2004), Love my Chevy sales guy Casey Bauer, bu Used to really love it and have purchased quite a few vehicles from Jim Butler Dealerships (five since 2004), Love my Chevy sales guy Casey Bauer, but with my 2016 Silverado High Country, I've not loved the service department. More