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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,080 Reviews

4,080 Reviews of Jim Butler Chevrolet - Service Center

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August 08, 2018

Service at Jim Butler Always a positive experience at Jim Butler. Friendly service advisors. Work is done right. Highly reccomend to family and friends. Keep up the good wo More

by joekra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug
Aug 08, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your kind words and repeat business!! Your review really made our day here. We look forward to working with you, your family, and your friends in the future!

August 08, 2018

Warranty work and some body damage. Kim assisted me with my repairs from beginning to end. Her attention to customer satisfaction is excellent. She truly valued my concerns and and the More

by greg_parrott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your kind words, Greg. We really appreciate you taking the time to share your experience with us- and we agree, Kim is truly a rockstar that we're proud to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

August 08, 2018

Truck returned with oil everywhere Truck was returned with oil running down passenger side front fender along with oil all over the engine compartment. A pool of oil was on the fender w More

by brusue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett Estes
Aug 22, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback. We tried reaching out to you a couple times to allow us to clean up your vehicle for you or send out a car wash voucher as an apology for this situation. That offer absolutely still stands and we want to make sure we do everything we can to make you a happy customer. Please contact Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com to discuss further.

August 07, 2018

Fast friendly service This is my second car purchased from Jim Butler. Service is always fast and staff is always friendly. Heather was diligent on getting my car in for se More

by chels2142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather, , Scott Johnson
Aug 07, 2018 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals and best service in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that Heather and Scott got the recognition they deserved. Hope to see you again in the future!

August 07, 2018

Complex problem fixed my certified used Cruze had several sensor problems last fall that needed replacement. This summer, compressor and vent doors for the a/c needed fix. More

by 2013 Cruzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Reckert, Scott Johnson
Aug 07, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you so much for your positive feedback! We’re very glad to hear that our service department was able to ensure that you had such a great experience with us. Look forward to working with you again in the future!

August 07, 2018

Exemplary service, as always. As I had mentioned in my previous GM review, everyone, from Heather, Mallory, etc., to Kim, to the techs, all try their best to make me feel like I ca More

by brandel578
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2018 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, knowledgeable staff, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

August 07, 2018

Oil change and tire rotation Great all around experience. Dropped my car off on a Friday night and my cat was ready Saturday morning. Friendly staff and great service. Will contin More

by kman250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot the name of the gentleman
Aug 07, 2018 -

Jim Butler Chevrolet responded

Thank you for your 5-star review!! We sincerely appreciate your feedback and your business. Thanks for being a part of the Jim Butler family!

August 07, 2018

Good service Everyone was very polite and friendly work got done on time the free car wash afterwards was also very much appreciated was not expecting that More

by dbuckley84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Aug 08, 2018 -

Jim Butler Chevrolet responded

That is so great to hear! We're glad our team took great care of you. We hope you enjoy your free car wash! Thanks for the love!

August 07, 2018

Excellent Everyone is always so professional and efficient, they truly value my time. Kim provides me with all necessary maintenance info regarding my vehicle. More

by moore_g8420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2018 -

Jim Butler Chevrolet responded

Thank you so much! You're awesome! We're very glad that our team, especially Kim, was able to show how much we value your time and business. We look forward to seeing you next time!

August 06, 2018

Quick, simple, Thorough. In for a oil change and tire rotation. Quick and easy process. Staff is very attentive and makes sure that everything is completed to my satisfaction More

by Rob 13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zensen, Dalton Kiley
Aug 07, 2018 -

Jim Butler Chevrolet responded

Thanks for the awesome review, Rob13! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you in the future!

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