Back

Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,124 Reviews

4,124 Reviews of Jim Butler Chevrolet - Service Center

Sort by
October 23, 2018

They care about you and your vehicle. Everyone is pleasant to deal with. They seem like they really care about you and your car. The wait was a bit long for an oil change but I don't mind More

by TeraH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bree and Bill Timmons, Brett Estes
Oct 23, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and their vehicles, and we're so glad that showed through during your visit with us. We're always here to help!

October 23, 2018

best dealership I have been to many dealerships and this is by far the best I have been to very nice peoples and great fast professional service More

by JDA156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
Oct 23, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

October 23, 2018

Always a pleasure I'm currently leasing from them and bought my last vehicle there, I've always been pleased by the friendliness and professionalism from every single s More

by mistressofthedorkness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can't remember everyone, sorry, Mike Brewer
Oct 23, 2018 -

Jim Butler Chevrolet responded

Thank you for your great review and your repeat business! We’re so happy you loved our staff and waiting area! We can’t wait to have you back at the dealership.

October 23, 2018

Oil changed and shuttle service Was pretty helpful. Had to get shuttle service back to pickup the car. They were cool with that A e I o u More

by sanesham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Jim Butler Chevrolet responded

Thanks for your kind words! We're so glad you enjoyed our shuttle service and working with our Service Department! We look forward to working with you again soon!

October 22, 2018

The wait I waited two hours for a SCHEDULED oil change. I realize if this was a walk-in there might be a substantial wait. Scheduled visits for a simple oil ch More

by jstochtrop1s
Recommend Dealer
No
Employees Worked With
Kayla Merrick
Oct 29, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback. We want to do everything we can to make this right. Unfortunately, we are not able to see what you name is unless you provide it to us to look into this further. We attempted to contact you privately to get this information. Please respond with your information at your convenience if you would like us to address this or any other ongoing issue.

October 22, 2018

Top notch service The dealer we purchased the vehicle from could not get us in! Jim Butler stepped up and helped us out. They squeezed us in for same day service. More

by skhoge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory and Shannon
Oct 22, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We aren't always able to make last minute fixes happen without an appointment, but we always do the best we can! See you next time!

October 22, 2018

Scheduled maintenance Met quickly by check in and escorted to service writer. Went smoothly. Finished ahead of predicted time and parked right outside the door. No issue More

by jbt007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Kiley
Oct 22, 2018 -

Jim Butler Chevrolet responded

We're so glad everything went smooth and easy for your experience with us! We look forward to seeing you again next time!

October 20, 2018

Completely satisfied Awesome service. Squeezed me in at the last minute without an appointment and fixed my Silverado in no time. Completely satisfied. Thanks Bill Timmons More

by TAZZMAN111582
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Oct 22, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

October 19, 2018

Slow g Very Slow getting waited on when I got there. Service was good. People were friendly. Came to get my car serviced and it took about 1 hour. More

by brendabarnes1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Oct 19, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback, Brenda. We're sorry to hear that it took a little bit for the initial check in process, but we're glad everything else went smooth and easy! We are making improvements to our check in and check out process that should really streamline everything and cut down on wait times. We hope you enjoy these changes in the future!

October 19, 2018

Excellent They was very friendly and moving fast to give me in and out .Find out what was going on with my car. Bye it was going to take a while they put me in More

by nancyboyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review, Nancy! We're so glad that Kim was able to take excellent care of you during your visit with us and make sure we provided the best possible experience for you! We look forward to working with you again next time.

...
385
...