Jim Butler Chevrolet - Service Center

Customer service was great. From the entry to the exit, the staff (especially Kim) were pleasant and serving. Each process went smoothly. I did request a ride to do a personal er From the entry to the exit, the staff (especially Kim) were pleasant and serving. Each process went smoothly. I did request a ride to do a personal errand while my car was being served. The Driver was there right away and very pleasant. More

2017 Malibu detail Jim Butler Service is awesome! Took my car in for a detail, they shuttled me home, picked me up, my car looks brand new again. Also got a free car was Jim Butler Service is awesome! Took my car in for a detail, they shuttled me home, picked me up, my car looks brand new again. Also got a free car wash coupon. More

Took 2 hours an 10 min to change oil an rotate tires slow Took 2 hours an 10 mins for oil change an tire rotate slow people was nice mike Johnson was great girls in service was great after they got right truc Took 2 hours an 10 mins for oil change an tire rotate slow people was nice mike Johnson was great girls in service was great after they got right truck More

lesson learned would not recommend for safety inspections, invoice is confusing. It would be nice if someone in management could sit down with me and explain why the would not recommend for safety inspections, invoice is confusing. It would be nice if someone in management could sit down with me and explain why the math doesn't add up on these invoices. More

Need more mechanics I have confidence in the work which is done on both our cars. I worked with Kim in the service department and she was great. She kept me informed and I have confidence in the work which is done on both our cars. I worked with Kim in the service department and she was great. She kept me informed and did keep apologizing for the service department having our car from Monday at 7:30 am until to Wednesday at 4:30 pm. That was way too long to have our car. The only two things I can think of is they just put my car aside because I was not waiting or you must have about 4 mechanics and need about 10. The work that was done was fine but you need to correct the waiting period. I could see his happening if I just walked in but I had an appointment which I had made a month ahead so I could have the 7:30 time. More

Awesome!!! Professional!!! Above and beyond Had some lifter work done on my gmc. Doug went above and beyond to make sure it was done and done right. Very pleased with the whole experience from t Had some lifter work done on my gmc. Doug went above and beyond to make sure it was done and done right. Very pleased with the whole experience from the beginning to the end. Doug makes a bad situation a lot better with his “yes we can” and “no problem” attitude. Thanks again and keep up the good work More

Gm makes lemons I have not had my new Duramax for more than a year and a half and I already want to sell it bad I've had nothing but problems with this truck and it i I have not had my new Duramax for more than a year and a half and I already want to sell it bad I've had nothing but problems with this truck and it is starting to cost me money not because it's out of warranty but because it breaks down so much that I don't have it for work and it has an incredible amount of safety features that do not work getting to the point where it might be dangerous to drive More

Great service I took in my 2016 Malibu for a recall and oil change. There was also a check engine light on, which turned out to be due to a squirrel partying with I took in my 2016 Malibu for a recall and oil change. There was also a check engine light on, which turned out to be due to a squirrel partying with my gas line. I was provided a loaner so was not at all inconvenienced while the work was performed. Kim was knowledgeable and provided solid consulting with respect to the work. More

Great customer service, great communication Customer service and communication next to none. End result on two vehicles in for repair couldn't have been smoother. My service representative Kim m Customer service and communication next to none. End result on two vehicles in for repair couldn't have been smoother. My service representative Kim made it all possible. Thank you More

First visit Everyone was friendly and welcoming. I am new to the area and that was very encouraging. The service was great and I didn't have to wait a long time Everyone was friendly and welcoming. I am new to the area and that was very encouraging. The service was great and I didn't have to wait a long time. I'm sure I'll be back. More