Jim Butler Chevrolet - Service Center

Battery replacement Was able to get service at a very busy time without an appointment. Was told it would be a few hours. Total time was 2 1/2 hours. I was lent a persona Was able to get service at a very busy time without an appointment. Was told it would be a few hours. Total time was 2 1/2 hours. I was lent a personal vehicle to run some errands. More

Recall The wait time was quite accurate. The staff were professional and very easy to deal with. All in all a good experience. Your service employee Bill T. The wait time was quite accurate. The staff were professional and very easy to deal with. All in all a good experience. Your service employee Bill T. gave me an accurate status of my vehicle and some maintenance items to check out. More

Quick and thorough My windshield wiper fluid stopped working and the dealership got me in a rental and on my way quickly. Found the problem and got my car within a few My windshield wiper fluid stopped working and the dealership got me in a rental and on my way quickly. Found the problem and got my car within a few days. More

Great customer service As always, all of the staff was very friendly and informative. My services were done efficiently and faster than I had anticipated. They provided me a As always, all of the staff was very friendly and informative. My services were done efficiently and faster than I had anticipated. They provided me a shuttle ride and the driver was very nice. I couldn't ask for better! More

Good Experience This has to be the best dealerships I've ever been to, the staff here is amazing and the service is great. Good customer service This has to be the best dealerships I've ever been to, the staff here is amazing and the service is great. Good customer service More

I'm always happy with Jim butlers service staff very polite unhealthful very satisfied. I highly recommend Jim Butler Chevrolet had to go in for a recall and a few other minor things they put me in a br polite unhealthful very satisfied. I highly recommend Jim Butler Chevrolet had to go in for a recall and a few other minor things they put me in a brand new Silverado I was very happy More

Wasting my time I made an appointment for oil change, nitro in tires being low and auto braking not working properly. Once arrived, told I’d have to make another appo I made an appointment for oil change, nitro in tires being low and auto braking not working properly. Once arrived, told I’d have to make another appointment for anything but oil change because they’d keep my car to check other items. Told the tires will lose air every 6 months so I need to get service from them because all systems need to be assessed and reset every 6 months. The service guy didn’t really listen, I left w/o problems solved, he made it plain I was wasting his time with my concerns. The girl that checked me out was awesome. And the service guy that worked on my car or checked me in was the first bad experience I had here or else this would not be the third car I bought from you all. I was really disappointed in his level of arrogance. My car is 6 months old and if I listen to him that means every six months I’m going to be having problems with this car. More

CRUZE Maintenance Great service although sat in waiting room for 3 hours before we were told that they would need to keep our car to enable them to assess if oil pan le Great service although sat in waiting room for 3 hours before we were told that they would need to keep our car to enable them to assess if oil pan leakage continued in order to confirm if under warranty. We were then offered a shuttle driver to take us home. We later received a call stating it was under warranty and they would need to order the oil pan so they would keep our CRUZE over the weekend...then on the next day (Friday) we received a call stating our car was ready which also included a Transmission Flush and new filters which we paid for at $400 plus. So we did pick-up our CRUZE on Saturday with the work completed. More

Scheduled Oil Change The service was great, I thought the 2 hour wait for an oil changed that was schedule seemed just a little long. I would understand that wait, if I j The service was great, I thought the 2 hour wait for an oil changed that was schedule seemed just a little long. I would understand that wait, if I just showed up, without an appointment, but with scheduled service there is an expectation that the work will begin roughly around the time of the appointment and if that happens does it really take 2 hours to do an oil change? More

2019 Canyon My visit was a smooth success. Kim went above and beyond what my experience could have been. I thank her for that.Marvin was a big help too. My visit was a smooth success. Kim went above and beyond what my experience could have been. I thank her for that.Marvin was a big help too. More