Jim Butler Chevrolet - Service Center

Regular maintenance I had my oil changed, tires rotated and a multi-point inspection. Everything was done in an hour. I appreciated a nice place to wait. Was able to u I had my oil changed, tires rotated and a multi-point inspection. Everything was done in an hour. I appreciated a nice place to wait. Was able to use wi-fi. More

service to silverado Kim took care of my needs and made sure my vehicle was ready when promised Thank You and I will be back with all my service needs Kim took care of my needs and made sure my vehicle was ready when promised Thank You and I will be back with all my service needs More

Tire wouldn’t hold air Took thee visits to get resolved three hours each time plus travel not except able would not recommend service department or sales have not been happy Took thee visits to get resolved three hours each time plus travel not except able would not recommend service department or sales have not been happy with either one do not try anything there drive to different Chevrolet dealerships More

Ridiculous Wait I had an oil change SCHEDULED for 12:45. I arrived on time, but waited TWO HOURS for it to be finished. An oil change, tire rotation, and multipoint i I had an oil change SCHEDULED for 12:45. I arrived on time, but waited TWO HOURS for it to be finished. An oil change, tire rotation, and multipoint inspection should not take that long. I have been to other Chevy dealerships that have done the same exact service in 45 minutes, less than half the time it took Jim Butler. I will not be back for any other service in the future. More

no brake situation on my acadia kayla was super helpful in getting my car repaired and back to me and kept me informed of all repairs and the length it was taking . plus kim hausman kayla was super helpful in getting my car repaired and back to me and kept me informed of all repairs and the length it was taking . plus kim hausman was super helpful also . More

Bad service The service manager and mechanic tried to fix my vehicle by swapping out parts that were not necessary. They were wasting time and money! My money. So The service manager and mechanic tried to fix my vehicle by swapping out parts that were not necessary. They were wasting time and money! My money. So I declined further action. They wanted to pull the head off the engine to waste more time & more of my money. I ended up taking my truck home and do more research on my own & found the real problem. It was a clogged catalytic converter on the left bank side! The side which had the issue. It was not the direction the mechanic was going. He should have looked at that first. Glad I stopped them. OMG 😳 More

fast expert resolution Our Sonic had a leak n the coolant system. the leak was detected and repaired under warranty. Could not have been better. we will be back Our Sonic had a leak n the coolant system. the leak was detected and repaired under warranty. Could not have been better. we will be back More

Review This service department and sales department took care of the issue with the chevy, gave me a loaner and performed the task as usual. Always great se This service department and sales department took care of the issue with the chevy, gave me a loaner and performed the task as usual. Always great service at Jim Butler! much thanks to Bill Timmons More

1st sevice Service was good people were good but I thought it took to long .It took 3 hours to change oil and rotate tires chk battery. Then I wanted to get smal Service was good people were good but I thought it took to long .It took 3 hours to change oil and rotate tires chk battery. Then I wanted to get small dent fixed and nothing was said about that. More

Consistant Service Service is always prompt, friendly, courteous and finished on time! Comfortable waiting area always stocked with water, coffee and donuts! Their ser Service is always prompt, friendly, courteous and finished on time! Comfortable waiting area always stocked with water, coffee and donuts! Their service center is always consistent! More