Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,238 Reviews
Call Service Center (636) 349-3222

4,238 Reviews of Jim Butler Chevrolet - Service Center

Sort by
December 16, 2021

everyone is super nice and friendly.they make buying a everyone is super nice and friendly. they make buying a vehicle a good experience highly recommend Jim Butler for anyone looking for a new car More

by ANIPOOH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Report | Print
Dec 16, 2021 -

Jim Butler Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Jim Butler Chevrolet, INC.. We're happy we could meet your expectations! We are here with the same great service the next time you need us. We hope to see you soon!

December 16, 2021

Easy to work with. Good prices, good service. Friendly service. Close to home. Reliable quality work. More

by deedee253
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Report | Print
Dec 16, 2021 -

Jim Butler Chevrolet responded

Hi, thanks for your praise and kind comments about our team. We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 16, 2021

Even with the appointment, your wait time is unacceptable. 3 hours waiting for oil chance is crazy. More

by KEITH4LINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Report | Print
Dec 16, 2021 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit did not live up to your expectations. We also apologize that your appointment time wasn't properly explained to you. Your appointment time is to meet with your advisor to discuss a plan for your vehicle while it's in our care, triage if you will. From there your vehicle waits for the next available service technician. We understand that that this seems frustrating but we have found this to be the best model for the high demand of our service department. We are diligently working to improve on customer wait times. We are doing things such as hiring additional service techs, building additional service bays, and revamping our scheduling procedures. We truly hope that our efforts are evident in future visits. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

December 16, 2021

I just received warranty service from Butler Chevrolet. Their scheduling process was very easy and the vehicle was ready at the time requested. More

by jodehnal55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Report | Print
Dec 16, 2021 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!

December 16, 2021

Love this dealership. Their employees are excellent and a pleasure to work with. I would recommend the dealership to everyone More

by GRGKOBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Report | Print
Dec 16, 2021 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon! Thank you again for the great review!

December 16, 2021

Service was very convenient and quick, and the service staff was easy to work with. More

by t5lawnservicesct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tj Watkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Thornton, Jr.
Report | Print
Dec 16, 2021 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

December 16, 2021

Had my truck serviced for a recall part. I was notified when part arrived and got it installed in a timely manner. They also did a complimentary safety check and gave a free car wash to boot! A good pla More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2021 -

Jim Butler Chevrolet responded

We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!

December 15, 2021

Always able to get my car in when there is an issue. Keeps me up to date during repair. More

by DOMBEKS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Report | Print
Dec 15, 2021 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

December 15, 2021

They did a nice job with our oil change. Good communication about progress and when it was complete. More

by DAVIDANDLAURATUCKER
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Report | Print
Dec 15, 2021 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

December 15, 2021

Although there was so rocky moments, Kayla made the warranty experience amazing! She deserves a raise! More

by allihicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla
Report | Print
Dec 15, 2021 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
205
206
207
...
424