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4,240 Reviews of Jim Butler Chevrolet - Service Center
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December 19, 2021
Very friendly very knowledgeable about doing deals. A little pricey for the make of our car little pricey for the make of our car More
by dannygleb
Verified CustomerEmployees Worked With
December 18, 2021
Always receive top notch service at Jim Butler! I am always well taken care of . My vehicle is in good hands! always well taken care of . My vehicle is in good hands! More
by MARSHAWATKINS
Employees Worked With
December 18, 2021
They were very nice. But the first time I took my car in for an air-conditioner problem that is covered by our warranty. They did not fix it. I had to take another time. Now it is cold. We won't use our air for an air-conditioner problem that is covered by our warranty. They did not fix it. I had to take another time. Now it is cold. We won't use our air conditioner for several months. By the time we use the ac again, our car won't be covered by the warranty. I hope it will work in the spring. Also we had to leave our car at the dealership for 2 weeks before the service department had an opportunity to look at our car the first time we took the car in. More
by erottler
Employees Worked With
Mike Johnson
December 18, 2021
Mechanic work was very good. Customer service was ok. I had to call multiple times and make multiple trips to get credit for coupons and billed correctly. had to call multiple times and make multiple trips to get credit for coupons and billed correctly. More
by tomblair1970
Employees Worked With
Rebecca Huber
December 18, 2021
Pitiful!! Failed to rotate tires 2 oil changes in a row!! I’m done!!!! Maybe with Chevrolet completely!!!! I’m done!!!! Maybe with Chevrolet completely!!!! More
by HIJACKSMAIL
Employees Worked With
December 17, 2021
Only if it has to be a dealer repair - meaning other mechanics can not get to that part of the car for repairs. mechanics can not get to that part of the car for repairs. More
by ARCHSIGNER
Employees Worked With
December 17, 2021
I accidentally scraped my tired on a curb, causing a huge gash. I feel very lucky that Andrew in parts was able to find the new tire same day, and the brand I preferred. Just as quickly as the new tire cam gash. I feel very lucky that Andrew in parts was able to find the new tire same day, and the brand I preferred. Just as quickly as the new tire came in April in serviced called me to schedule the appointment to have it put on. I am back on the road, safely, thanks to the Jim Butler team. You all rock. More
by sav15helling
December 17, 2021
Made appointment for the 8th on the 7th. Car wasn't looked at until the 10th. I was called everyday explaining ,y car hadn't been looked at yet & no rental vehicles were available. Car was looked at, looked at until the 10th. I was called everyday explaining ,y car hadn't been looked at yet & no rental vehicles were available. Car was looked at, repaired & picked up on the 10th. Received a call on 14th asking if I still needed a rental. I explained that I picked up my car on the 10th. Seems like the right hand doesn't know what the left hand is doing. More
by smellefeet
Employees Worked With
Made appointment with April, received daily calls from Kayla. They were both very professional & nice.
December 17, 2021
Appointments for service mean nothing to them. Also received a phone call asking if I was interested in selling my car. I said give it a look and let me know. Never heard back and I even left a follow received a phone call asking if I was interested in selling my car. I said give it a look and let me know. Never heard back and I even left a follow up message. Kayla in service is the one good thing they have going for them. More
by valerie.rynders
Employees Worked With
Kayla
