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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,242 Reviews
Call Service Center (636) 349-3222

4,242 Reviews of Jim Butler Chevrolet - Service Center

Sort by
December 28, 2021

Great communication from Kim on process of repair. Thanks Jum Butler. Jim Butler. Jim Butler More

by james.p.koch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2021 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 28, 2021

Every time I come in for service it is a very nice experience and everyone is very upfront and truthful thank you More

by terry.dowdy22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Report | Print
Dec 29, 2021 -

Jim Butler Chevrolet responded

Hello, we are glad we could help! Thanks for taking the time to leave us this information about your recent visit. Take care!

December 27, 2021

Not all dealership are the same!!! Butler found my truck's problem where another dealership couldn't. Bill was AWESOME!!! Gotta say Jim Butler is the the Best!!! More

by lapa9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
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Dec 27, 2021 -

Jim Butler Chevrolet responded

Hi, we are so happy to read such a great review about Jim Butler Chevrolet, INC.! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

December 25, 2021

Excellent service, friendly and helpful employees. Very efficient at servicing customers needs. Very punctual and detail orientated More

by JBEERKIRCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
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Dec 27, 2021 -

Jim Butler Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 24, 2021

Kim Hausmann made everything nice and easy for me. She's the BEST love her!! More

by levigirl30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2021 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

December 24, 2021

The dealership has always been respectful and courteous. They finish routine maintenance in a timely manner. Always shows a professional atmosphere More

by brucewayneh71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Report | Print
Dec 27, 2021 -

Jim Butler Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Jim Butler Chevrolet, INC.. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

December 24, 2021

Mike Collins was very good to me . Had alot of issues with the car I bought and took a couple.weeks for it all to get fixed . But my salesman was very good to me More

by bwhitney73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2021 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon! Thank you so much again for your feedback! We hope you have a great day!

December 23, 2021

I am always very pleased with the care and personal professionalism of Kim Hausman. She repeatedly does an excellent job for me and is a credit and irreplaceable member of your dealership. Thank you. More

by johndoyledds
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2021 -

Jim Butler Chevrolet responded

Hi, we really appreciate your positive review! We're glad to hear we delivered such a great experience. Thanks for highlighting some of our staff who helped make this such a great experience! If there's anything further we can do for you, we are happy to help!

December 23, 2021

Wait times way too long to have made an appointment. Would recommend making an appointment seems like it’s best to just show up. More

by marquella15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Report | Print
Dec 23, 2021 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit didn't live up to your expectations. We also apologize that your appointment time was not properly explained to you. Your appointment time is set aside to speak with your service advisor to discuss a plan for your vehicle while it's in our care, triage if you will. From there you vehicle waits for the next appropriate service tech. We are diligently working to improve on our customer wait times. We are doing things such as hiring additional service tech, building additional service bays and revamping our scheduling procedures. We truly value your business and hope that our efforts are evident in future visits.

December 23, 2021

Appointment was made soon after calling not having to wait several weeks to get in. Quick and friendly. No complaints. Vehicle was finished on time. More

by mrb5314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Report | Print
Dec 23, 2021 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

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