Jim Butler Chevrolet - Service Center

The online website said oil changes take 75 minutes or less, however it took them 2 hours and 15 minutes. When I asked what the issue was, since the website said 75 minutes or less, they just blew me off. less, however it took them 2 hours and 15 minutes. When I asked what the issue was, since the website said 75 minutes or less, they just blew me off. More

Great PR and knowable people . Our sales person Tony was very knowledgeable and attentive of what I wanted. Didn’t like the fact there was no recognition for past veterans yet acti Our sales person Tony was very knowledgeable and attentive of what I wanted. Didn’t like the fact there was no recognition for past veterans yet active military and first responders are recognized. More

Brought the car in on Friday still not touched on the following Thursday, not so much as a phone call to inform me what was going on.will not use again following Thursday, not so much as a phone call to inform me what was going on.will not use again More

Fantastic dealership and service! ! Our new car buying experience went so smoothly, thanks to our amazing salesman BRYAN LAGUNAS!!! He made us feel confident in our new car purchase, a ! Our new car buying experience went so smoothly, thanks to our amazing salesman BRYAN LAGUNAS!!! He made us feel confident in our new car purchase, and went over everything we needed to know, and answered all our our questions!! More

My experience with the Service Dept. has always be SUPER.the sale of an auto is the easy part, in any business its a relationship that keeps customers coming back has always be SUPER.the sale of an auto is the easy part, in any business its a relationship that keeps customers coming back More

Have always had good service with dealership until last time but they did make it right and went above and beyond to fix it time but they did make it right and went above and beyond to fix it More

Took my car in for service to fix excessive road noise and they said there was nothing they could do. If they would have their body shop look at it they might find the problem. Will look into Lemon law to and they said there was nothing they could do. If they would have their body shop look at it they might find the problem. Will look into Lemon law to resolve. I can't stand the road noise. More

Very friendly and welcoming atmosphere. It was my first time there and I was very impressed! Would definitely recommend Jim Butler Chevrolet! It was my first time there and I was very impressed! Would definitely recommend Jim Butler Chevrolet! More

Thanks to everyone for the help (and patience) when I need it. The service team at Butler is excellent. need it. The service team at Butler is excellent. More

waited 3 weeks for a appointment. When I showed up Advisor said it would take a couple of days. 2 Days later on Friday I called and the advisor said they would not get to it until Mon When I showed up Advisor said it would take a couple of days. 2 Days later on Friday I called and the advisor said they would not get to it until Monday or Tuesdoy. and he would get me a rental car. When I finally Picked up the car on Wednesday They said the problem was from rodents chewing wires. Was ok with paying bill but then they charged me for the rental they gave me because they were taking so long. Should have told me in the begining that I would have to pay for the rental. If i would have known would not have taken it. Won't be Going back. More