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Jim Butler Chevrolet

Fenton, MO

4.3
7,585 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,585 reviews

July 18, 2018

Mostly satisfied Satisfied with the overall service and Brian but had to wait too long for detailing and the being given to a trainee to close out the purchase was not More

by brlbal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young salesman who finished the processing was not helpful or service oriented. Brian went the extra mile.
Jul 18, 2018 -

Jim Butler Chevrolet responded

Thank you very much for your candid feedback. We're glad that Brian was able to take great care of you. We also appreciate your constructive criticism for our trainee and will address these issues to make sure that every customer has a positive experience with us, the whole way through. Congratulations on your new vehicle purchase and thank you for your business!

July 18, 2018

Servid Staff Great folks working there. Mike Johnson is always ready and willing to assist our Sisters with their needs or concerns. Thanks! Blessings on you More

by jfennewald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson Brad Sowers
Jul 18, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your feedback! It is always a pleasure to work with you and your Sisters. We appreciate your business and look forward to working with you again in the future!

July 18, 2018

Satisfaction I found the truck on Jim Butler website it was still being detailed so it never made it to the lot. I was able to put one hundred dollars to hold it u More

by hjv0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Reckert
Jul 18, 2018 -

Jim Butler Chevrolet responded

Fantastic! We're so glad that Donnie was able to take such great care of your vehicle needs and get you the truck of your dreams at a fair price! Thank you for your feedback and your business!

July 18, 2018

Car repair recall They let me know I needed the repair,made an appointment convenient for me, timely in and out and even shuttled me to do some shopping while I waited. More

by lindaamoroso21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bad with names
Jul 18, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you for your feedback and your business! We're glad everything went well!

July 18, 2018

Another good experience Once again we have been treated with great respect and good service. We have always been treated fairly with all of our vehicles. We will be back. More

by Great Grandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Jul 18, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your feedback and your repeat business! We look forward to working with you again in the future!

July 18, 2018

Truck John cribbs, is a awsome sales rep, he is down to earth nice helps you get what you want and dont try to sell you what you dont want. All around won More

by trinawickline10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John cribbs
Jul 18, 2018 -

Jim Butler Chevrolet responded

Awesome! We're so glad the John was able to take such great care of your vehicle needs and leave such a positive impression. Thank you for your business and your feedback!

July 18, 2018

"Always a great experience" I would not think about any other dealership, Jim Butler always provides a level of service that my wife and I have never experienced anywhere else. More

by SCOTT.BURTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
Jul 18, 2018 -

Jim Butler Chevrolet responded

Scott, thank you so much for your repeat business and your feedback! We're very glad that Eric has been able to take such great care of your needs once again! We look forward to working with you again in the future.

July 18, 2018

Great Experience Kayla Merrick made my experience a great one from check in to check out!!! She offered free doughnuts and water and my recall was something that was h More

by Devan Tanner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
Jul 18, 2018 -

Jim Butler Chevrolet responded

Awesome! We're glad that Kayla took great care of your during your visit with us! We hope you enjoyed the refreshments and look forward to working with you again soon!

July 18, 2018

Took friends car there for oil change and service person Bill W was great! He knew more about the car than anyone yet. Good employee to have. However an older guy who greeted me when I pu More

by royfry87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill W
Jul 18, 2018 -

Jim Butler Chevrolet responded

Thank you for your honest feedback. We're sorry to hear that you felt the greeter wanted you to leave. We do usually urge our customers to cool off in the AC on hot days, so that was probably where the confusion came in on our end. We do appreciate your business and we're glad that Bill was able to take great car of you and your friend's car!

July 18, 2018

I had no problems at all. Every one took care of my needs with a smile, and helpful information to keep my truck in great condition. I like the service that was provided. More

by dnjhess42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann, Dan Albertsmeier
Jul 18, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you for your feedback. We're glad that Kim and Dan were able to take care of your needs! We look forward to working with you again in the future.

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