Jim Butler Chevrolet

New tires for my 2014 Cruze. I purchased replacement tires for my 2014 Cruze. Everything went very well, and I am very satisfied. I have been a customer since I bought my Cruze u I purchased replacement tires for my 2014 Cruze. Everything went very well, and I am very satisfied. I have been a customer since I bought my Cruze used and will be a return customer. More

BEST PLACE EVER!!!! Jim Butler's services are the best around! From the time that you pull in you get smiling faces! The girls are always welcoming you as you pull in to Jim Butler's services are the best around! From the time that you pull in you get smiling faces! The girls are always welcoming you as you pull in to the garage. I love you get the option to wait on you vehicle or they offer one of their shuttles to drive you where you need to go and will also pick you up! (something that I like personally!) All service people at their computers that get you checked in and get what you need are always nice! This staff is very informative about questions that you have or even a concern about something if you have it! I highly recommend everyone to take their vehicles to Jim Butler's service department! More

Overall repair good, however office processes challenging I have taken several of my cars to this dealership. The people are knowledgeable, friendly, and the site is clean. The issue is the process. You ex I have taken several of my cars to this dealership. The people are knowledgeable, friendly, and the site is clean. The issue is the process. You explain the service need online, to the person where you drop the car off and yet again to an advisor who you may need to wait 15-30 min on. The end to end process may fit the dealership needs but if time and efficiency are needs as a customer, which typically they are, then I cannot recommend this service location. It is overdue for process improvement with the needs of the customer being the focus. More

Very pleased Very helpful and friendly. Made sure all my questions were answered. Even after my purchase made sure to give me a call and see if I had any other que Very helpful and friendly. Made sure all my questions were answered. Even after my purchase made sure to give me a call and see if I had any other questions or concerns. More

not happy I had a recall notice. I made an appointment for repair. The repair took several hours. Got my vehicle and one of the technicians did not tighten some I had a recall notice. I made an appointment for repair. The repair took several hours. Got my vehicle and one of the technicians did not tighten something to do with the repair and we had to go back and get it looked at. We were told they had to order the part and to this day we have not gotten a call about the part or repairing what they damaged. More

Warranty work and some body damage. Kim assisted me with my repairs from beginning to end. Her attention to customer satisfaction is excellent. She truly valued my concerns and and the Kim assisted me with my repairs from beginning to end. Her attention to customer satisfaction is excellent. She truly valued my concerns and and they were addressed in a timely fashion. More

Great experience! Great service! Great dealership! We were very surprised at the ease with which everything was handled. We received wonderful service from everyone we Great service! Great dealership! We were very surprised at the ease with which everything was handled. We received wonderful service from everyone we spoke with. Thanks! More

Truck returned with oil everywhere Truck was returned with oil running down passenger side front fender along with oil all over the engine compartment. A pool of oil was on the fender w Truck was returned with oil running down passenger side front fender along with oil all over the engine compartment. A pool of oil was on the fender well! More

Awesome service, well pleased! I am beyond pleased with the folks at Jim Butler. I love 3.5 hours away, and they did everything they could to earn my business. My salesman Chris wen I am beyond pleased with the folks at Jim Butler. I love 3.5 hours away, and they did everything they could to earn my business. My salesman Chris went out of his way to make sure I got exactly what I wanted for an affordable price! He along with Robert was willing to do what he had to to make sure I was happy, and happy I am! I love my new truck! I would not go anywhere else to purchase another vehicle. He and Robert worked well together to keep me satisfied and their service was beyond superb. Great folks and friendly service! Very pleased overall with the whole deal! More

Service at Jim Butler Always a positive experience at Jim Butler. Friendly service advisors. Work is done right. Highly reccomend to family and friends. Keep up the good wo Always a positive experience at Jim Butler. Friendly service advisors. Work is done right. Highly reccomend to family and friends. Keep up the good work. :) More