Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Butler Chevrolet
Fenton, MO
7,699 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,699 reviews
September 17, 2018
Great Customer service great customer service and work. Dalton was very attentive to our needs and took care to ensure everything was handled on a timely basis. Thanks great customer service and work. Dalton was very attentive to our needs and took care to ensure everything was handled on a timely basis. Thanks More
by rickmestre
Verified CustomerEmployees Worked With
Dalton Kiley
September 17, 2018
Just wanted something good for a good gas mileage Sales Finance everybody was good. Don't know about service will be in Tuesday the 18th to have the car serviced. Can't forget Jen she said she'd have Sales Finance everybody was good. Don't know about service will be in Tuesday the 18th to have the car serviced. Can't forget Jen she said she'd have the car up there and ready to go it was More
by barrkevin
Employees Worked With
Finance young girl black hair really informative nice., John Zensen
September 17, 2018
Electrical System goes Haywire on my Truck I realize how busy your service department is but almost four days in the shop and it turns out to be a battery? Mike Johnson as always did a great jo I realize how busy your service department is but almost four days in the shop and it turns out to be a battery? Mike Johnson as always did a great job. More
by eastmanyes
Employees Worked With
Mike Johnson
September 17, 2018
New Used Car Buying My sales associate, Tony Palmer, was just AWESOME!!! He was nice, friendly, and non-pushy...very easy to work with. I would recommend him to everyon My sales associate, Tony Palmer, was just AWESOME!!! He was nice, friendly, and non-pushy...very easy to work with. I would recommend him to everyone!! More
by golfnutmb
September 17, 2018
Oil Change and warranty work Dropped off truck Sunday night and consultant call Monday and said Mechanic backlogged 1-1/2 days. I wish I would have known sooner, but everything w Dropped off truck Sunday night and consultant call Monday and said Mechanic backlogged 1-1/2 days. I wish I would have known sooner, but everything worked out fine. Kim, was very helpful More
by mrbraun
Employees Worked With
September 17, 2018
Service Center Whenever I need to bring my Equinox in to the Service Center every person I talk to is friendly, helpful, and knowledgeable. They always go above and Whenever I need to bring my Equinox in to the Service Center every person I talk to is friendly, helpful, and knowledgeable. They always go above and beyond! More
by a.schafer91
Employees Worked With
Bill- adviser, Mike Johnson
September 16, 2018
Great service The service and Jim Butler Chevrolet was great I got a total detail of the service I was getting and detailed information about the maintenance that w The service and Jim Butler Chevrolet was great I got a total detail of the service I was getting and detailed information about the maintenance that would need to be done soon. I highly recommend this service department for your Car service. More
by jloveel1
Employees Worked With
Bill Timmons
September 15, 2018
Not a warm fuzzy feeling My service advisor Kayla and the other loaner car girls were outstanding. On the other hand the Tech installed the wrong part and that was obvious . F My service advisor Kayla and the other loaner car girls were outstanding. On the other hand the Tech installed the wrong part and that was obvious . Fortunately it was just cosmetic but it still leads me to believe that there's a lack of quality assurance. I think the next time I need service to my car I may try some place else. More
by Robertleeling
Employees Worked With
Kayla , my service advisor.
September 15, 2018
oil change with coupon I brought my vehicle in for oil change. Had a 39.99 coupon and was told I still had to pay 49.99. Not sure your coupons are worth the paper they ar I brought my vehicle in for oil change. Had a 39.99 coupon and was told I still had to pay 49.99. Not sure your coupons are worth the paper they are printed on. Will look around next time for a better deal. Now I have another one and will probably have to throw it away if it is the same as the one you took with no expiration date. More
by spookytwo
Employees Worked With
Bill
September 14, 2018
Great Service Service always great. You started new service program since I was there last time for service. e-mail suggested service needs while customer waits. Ad Service always great. You started new service program since I was there last time for service. e-mail suggested service needs while customer waits. Advisor needs tell customer of this program. I was asked if I wanted my e-mail listed. Told the advisor I get many e-mails from Jim Butler they should have it. Said GM has that sometimes not dealership. I gave it to her. Was not advised I could get service message. I saw them after I got home. Knowing it now I’ll watch for it. Could possibly address while I’m there. More
by Herb
