Jim Butler Chevrolet

"Always a great experience" I would not think about any other dealership, Jim Butler always provides a level of service that my wife and I have never experienced anywhere else. I would not think about any other dealership, Jim Butler always provides a level of service that my wife and I have never experienced anywhere else. We have always been treated with respect and great service. We will be back. Our sales person, Eric Ruchala will continue to get my business! Scott Burton More

Great Experience Kayla Merrick made my experience a great one from check in to check out!!! She offered free doughnuts and water and my recall was something that was h Kayla Merrick made my experience a great one from check in to check out!!! She offered free doughnuts and water and my recall was something that was handled with ease thanks!!!! More

Took friends car there for oil change and service person Bill W was great! He knew more about the car than anyone yet. Good employee to have. However an older guy who greeted me when I pu and service person Bill W was great! He knew more about the car than anyone yet. Good employee to have. However an older guy who greeted me when I pulled in gave me the impression he wanted me to leave, because I was told to come on in, instead of getting an exact appointment time 15 minutes prior. Guess he didn't know I just got off the phone with the front desk and it was a bit hot in there for the workers that day....... More

I had no problems at all. Every one took care of my needs with a smile, and helpful information to keep my truck in great condition. I like the service that was provided. Every one took care of my needs with a smile, and helpful information to keep my truck in great condition. I like the service that was provided. More

Issues Dealing with the salesman everything went smooth. Gary Houge was a pleasure to work with. Financing at first went well, they worked with me on getting Dealing with the salesman everything went smooth. Gary Houge was a pleasure to work with. Financing at first went well, they worked with me on getting the monthly payment I needed and keeping me in the vehicle I wanted. After that there was a very long process to get my title. After multiple calls to managers asking about the location of my title I was told I would be contacted back with and answer and never once did I get a return phone call. Very unprofessional. After I received my title (a day before temp tags were up) I reviewed the title and it had the incorrect address on it... along with every piece of paper work that came with the sale of my new vehicle. It was fixed promptly after I had returned in person to handle the situation. Overall was not impressed with the management on how they handle customer service. I felt like a number not a customer. More

Jim Butler treats you like family I recently purchased my first new car from Jim Butler Chevrolet at the beginning of the year. Every time I go back to the dearlership for my service I recently purchased my first new car from Jim Butler Chevrolet at the beginning of the year. Every time I go back to the dearlership for my service appointments I am greeted by smiling faces and a welcoming environment. I feel like everyone that works there truly loves their job and providing great customer service. Recently my 2018 Cruze had a factory recall and from the time I was notified of the needed corrective action, to the time the service was performed, was less than a month! I’d recommend buying a car from Jim Butler as it has been a great experience from the start - they took the worry out of the whole experience and continue to be outstanding every time I return. More

Thorough, transparent, friendly Bill was great about explaining my repairs and they took an extra day to make sure everything was right and let my car sit overnight to make sure ther Bill was great about explaining my repairs and they took an extra day to make sure everything was right and let my car sit overnight to make sure there were no extra leaks. Great job guys! More

Oil Change I purchased my vehicle at another dealer and was not impressed with their service department. When it came time for my first oil change, I went to Ji I purchased my vehicle at another dealer and was not impressed with their service department. When it came time for my first oil change, I went to Jim Butler. It was the fastest oil change I have received. All of the staff that I encountered were very professional and kind. More

Oil change and recall work Quick and good customer service. Got me in and out in less then a few hours Called me right away once my vehicle was done Quick and good customer service. Got me in and out in less then a few hours Called me right away once my vehicle was done More

service after the sale I purchased a new Silverado a few days ago and brought it back today to have Chrystal Fusion applied to the windshield. This was completed in just a f I purchased a new Silverado a few days ago and brought it back today to have Chrystal Fusion applied to the windshield. This was completed in just a few hours and I picked up my vehicle by noon with a fresh wash job More