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Jim Butler Chevrolet

Fenton, MO

4.2
7,313 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,313 reviews

August 16, 2018

Needed transmission fluid change and check engine light on. Warranty things taken care of and rental furnished. Phone call said I needed $200 more work. Always seems like they can find more ways to spend my m More

by kemoose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
Aug 16, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback, kemoose. We definitely understand the frustration of having to pay for unexpected repairs. It can be very difficult to forsee exactly what the problem is when a vehicle presents a Check Engine Light (CEL). The code it shows gives us an idea of where to start, but often there are deeper problems than just what the code suggests. Our first priority is our customers' safety, so while we do try to keep costs as low as possible, sometimes it does cost a bit, especially with something that can be as serious as a CEL. We are very glad to hear that everything else went great with your service appointment and we hope to work with you again in the future!

August 16, 2018

Done deal. Worked to make a deal in a small window of time. Found the vehicle that we wanted and then came to terms that were agreeable. More

by Silverado purchaser
Recommend Dealer
Yes
Employees Worked With
Ardi Zegullaj, Alex Cox
Aug 16, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your feedback! We're glad that Ardi was able to get you a Silverado fast and easy, at terms that worked for you! Safe travels in your new truck and welcome to the Jim Butler Family!

August 16, 2018

Very patient! Answered all our questions! Ardi, our salesperson was amazing! Showed us all types of options and combinations, helping us find the perfect truck! Bob in finance explained all th More

by craftyweaver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob in finance, Ardi Zegullaj, Alex Cox
Aug 17, 2018 -

Jim Butler Chevrolet responded

Fantastic! We're so glad our team took great care of you and your son, especially Ardi and Bob. We hope your son enjoys his new Colorado for many years to come! Please contact Theresa in our Customer Relations Department at Theresa@jimbutlerchevrolet.com to let us know how we could have improved to get 5 stars.

August 15, 2018

Recall It was great. My SUV was ready in less time than I thought it would take. I will go back for another service. Plus that I got a free car wash. More

by chelseakennedy42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Butler, Melissa Perez, Dalton Kiley, Mike Johnson
Aug 15, 2018 -

Jim Butler Chevrolet responded

Awesome! We're glad to hear that everything went fast and easy! We look forward to working with you in the future. Thanks for the love!

August 15, 2018

Nice place to do business What I expected in working with your dealership. Felt your staft were good and respected my offers and communicated good . Felt comfortable in the neg More

by alfnchin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Aug 15, 2018 -

Jim Butler Chevrolet responded

Fantastic! Thank you for your kind words. I'm glad we were able to meet your expectations and make sure you had a positive experience with us! Welcome to the Jim Butler family!

August 15, 2018

Pleasant Very pleasant no hassles everything was smooth and quick. Everybody in dealership very friendly. 1st time a bought a vehicle that had no Erg feeling More

by k8s6th
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, Dave Watkins
Aug 15, 2018 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your positive feedback! We’re very glad to hear that Eric, Dave and Alex were able to ensure that you had such a great experience with us. We hope you enjoy your new vehicle for many years to come!

August 15, 2018

ABSOLUTELY PERFECT The entire experience from the first email to driving away in our new truck was perfect. John Kribs was excellent and helpful made the process enjoyab More

by tmeier0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN KRIBS AND JEN
Aug 15, 2018 -

Jim Butler Chevrolet responded

Thank you for your 5-star review!! We sincerely appreciate your feedback and your business. We're glad that John and Jen were able to make sure you had such a great experience with us. Welcome to the Jim Butler family!

August 15, 2018

Great Experience Drove from Columbia to look at a truck that had just been traded in the day before. Eric Ruchala put a rush on it to get it detailed. Was what we we More

by pmhelmka
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2018 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that Eric got the recognition he/she deserved. Hope to see you again in the future!

August 15, 2018

Very Pleasant as usual I was greeted & waited on as soon as I pulled up. They quickly discovered my 2014 Cruz needed a new Fuel pump and a Camshaft Solenoid. I forgot to More

by Deb Bollmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kala is super nice! In four years she always takes a minute to talk to me.
Aug 15, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your kind words, Deb. We really appreciate you taking the time to share your experience with us! We're thrilled that Kim and Kayla made sure to do everything they could to make sure you felt welcomed and cared for! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

August 15, 2018

Great No Hassle Seamless Sale & Finance. Great Service as always this is my fourth vehicle I have bought from Jim Butler be back for a New Truck in 2 Years. More

by robertbone2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hogue, Dave Watkins
Aug 15, 2018 -

Jim Butler Chevrolet responded

Wow! Thank you so much for your repeat business! We're so glad we've been able to provide such great experiences that you keep coming back! See you in a couple years for your next truck!

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