Jim Butler Chevrolet

Yes the people were very friendly I have not used their service dept yet, the sales dept were very friendly. I would recommend Jim Butler my mom and son both bought their car and truck I have not used their service dept yet, the sales dept were very friendly. I would recommend Jim Butler my mom and son both bought their car and truck. And recommended me More

Comfortable The showroom is very comfortable to be in. Mike and Mike were very friendly and worked hard to help me get my new truck. Would visit again. The showroom is very comfortable to be in. Mike and Mike were very friendly and worked hard to help me get my new truck. Would visit again. More

New Truck We give Jim Butler the highest rating because we received excellent service from everyone. Our salesman was friendly & knowledgeable & easy to work w We give Jim Butler the highest rating because we received excellent service from everyone. Our salesman was friendly & knowledgeable & easy to work with. Everyone we have had dealings with at Jim Butlelr have been friendly & willing to help to our satisfaction. We thank Jim Butler Chevrolet for awesome service & our "most awesome" truck"! More

Customer service Big thank you to Matt for selling us our new truck, 2 years ago, car this year, he is very knowledgeable to what we were looking for, and very easy to Big thank you to Matt for selling us our new truck, 2 years ago, car this year, he is very knowledgeable to what we were looking for, and very easy to work with!! Not pushy at all!! I have walked away from many that were at other dealerships. We have been very satisfied at Jim Butler. Customer service was very polite, quick and helpful. Had to wait a little bit for oil change and tire rotation, but they make the waiting not so bad, nice waiting area, everything you need is right there for you. Thank you!! We love our vehicles!! :-) More

Do Not Bring Your Car Here I leased a new 2018 camaro back in March 2018. In October, I was in a nearly fatal accident when my car (with 7,000 miles) flew off the highway at 50+ I leased a new 2018 camaro back in March 2018. In October, I was in a nearly fatal accident when my car (with 7,000 miles) flew off the highway at 50+ mph. After the accident, Dobbs Auto Center (the closest place I could tow the car) found my tires were bald past the wire and that they were severely misaligned. When I brought Jim Butler official documentation of the state of my car, the service manager Doug told me that he did not believe I was even in an accident and had the car towed at my expense to the dealership to inspect it. When my car arrived on a tow truck, no one inspected it. Instead, Jim Butler performed an oil change and routine maintenance without my authorization and called me to come pick up the car. There was not a single mention of the condition of my tires or the state of my alignment or the other damage to my vehicle. When I called to inquire why this service was performed without my consent and why no inspection occurred, the service manager, Bill Van Iwaarden, was very aggressive with me. When I told him not to alter the state of the car until GM could inspect its condition, Bill told me to remove the car from his lot or else incur daily storage charges. I had the car towed at my expense and never heard back from Jim Butler until they asked for this review. Further, I was provided with what was explicitly discussed as a free loaner car during the time my car received unauthorized service. When I came to return the loaner car, Bill was again aggressive with me and told me I was never told the car would be free (despite a contract to the contrary and 2 witnesses), and that I had to pay for the loaner car or else I could not leave. I have never been treated with such a lack of professional courtesy at any Chevrolet dealership, and I exclusively purchase Chevrolet vehicles (this is my 2nd car from Jim Butler) as does my family. I will certainly never return to Jim Butler as a result of my experience here and have informed my family and friends of the treatment I received. More

great people and great service Everyone in the service area makes the process easy. Service is good, waiting area is clean, and the work is done in a timely manner. Kim Hausmann Everyone in the service area makes the process easy. Service is good, waiting area is clean, and the work is done in a timely manner. Kim Hausmann and Mike Johnson are both terrific at getting you through the entire process. And, both are very nice people. More

Service Oil change and tire rotation I took my equinox in for its 1st oil change great service didn’t take long was given water and donuts if I needed was als Oil change and tire rotation I took my equinox in for its 1st oil change great service didn’t take long was given water and donuts if I needed was also able to charge my phone More

Brandon was by far the best salesman I have ever worked with Brandon went above and beyond to help me. Two days he worked with me in getting something I liked and could afford. He even was bringing cars in from Brandon went above and beyond to help me. Two days he worked with me in getting something I liked and could afford. He even was bringing cars in from another dealership to show me. After I found the car he stayed after hours to make sure he showed me everything I needed to know about the car. Even called the next day to make sure I didn't need anything. More

Excellent service, was actually enjoyable! You wouldn't normally say that about having your vehicle serviced I actually waited for my vehicle, all the employees are very nice and friendly an You wouldn't normally say that about having your vehicle serviced I actually waited for my vehicle, all the employees are very nice and friendly and helpful. My service manager was the best, very down to earth, easy to talk with. He even took some time to tell me what would be next as far as maintenance. That is good because I want to do everything right with my new Colorado. Will be seeing you again. More