Jim Butler Chevrolet

Expensive and Doesn't Meet Expectations On my most recent visit I made an 8:15 am appointment for an oil change and safety/emissions tests. When I arrived, I agreed to have filters replaced On my most recent visit I made an 8:15 am appointment for an oil change and safety/emissions tests. When I arrived, I agreed to have filters replaced since it had been two years. Doug Kircher asked if I was going to stay in the lobby. I said no. Then he asked when I needed my car back, and I said this morning. He asked when. I agreed to noon at the latest. While Doug did tell me my car was ready before that time, around 10:30 AM roughly, I wonder what the point of making an appointment is if my car would not be ready within 2-3 hours. I have had similar appointment issues like this with the service center. I have also had trouble accepting the service recommendations from Mike Johnson on past issues with my vehicle. He was also difficult to ever get on the phone when I called. While every person I've dealt with has been friendly, for the price, the service has not been worth the expense. More

Friendly staff, easy car buying experience Bought a new Chevy malibu from a very nice guy named dan. He greeted us out in the parking lot and from then on, helped me all the way through buying Bought a new Chevy malibu from a very nice guy named dan. He greeted us out in the parking lot and from then on, helped me all the way through buying my first new car. Good experience and very friendly people More

Had to wait too long for checkin While I was taken good care of by Kim. I waited too long to being attended to and several customers who arrived after me were serviced before I was. While I was taken good care of by Kim. I waited too long to being attended to and several customers who arrived after me were serviced before I was. More

Great Experience This was by the far the best car purchase experience I've ever had and Tony was awesome...I would definitely refer our family and friends! This was by the far the best car purchase experience I've ever had and Tony was awesome...I would definitely refer our family and friends! More

Easy experience We bought a new 2018 Chevy Suburban. The whole process from beginning to end was easy and painless. No long waits going back and forth between the sal We bought a new 2018 Chevy Suburban. The whole process from beginning to end was easy and painless. No long waits going back and forth between the salesman and sales manager. Finance was quick and easy as well. More

Sales Donnie has worked with me for a few monthes to get the vehicle i wanted and continues to work withh me after the sale to get the accessories that i wa Donnie has worked with me for a few monthes to get the vehicle i wanted and continues to work withh me after the sale to get the accessories that i wanted. This is my second vehicle i have bought at Jim Butler and would definitely recommend them. More

They told me it would take 90 minutes and that is exactly ho Excellent service friendly keep you informed of what is going on. Definitely I would recommend Jim Butler service to anyone. Have excellent hours for Excellent service friendly keep you informed of what is going on. Definitely I would recommend Jim Butler service to anyone. Have excellent hours for working people More

Great! The seemed to have fixed the problem with my truck. After 3 visits, the issue has been taken care of. Maybe the third time was a charm! The seemed to have fixed the problem with my truck. After 3 visits, the issue has been taken care of. Maybe the third time was a charm! More

Great atmosphere Ardi was front and center from the time I entered the dealership until he helped with the set up inside the purchased vehicle. Bob assisted with my fi Ardi was front and center from the time I entered the dealership until he helped with the set up inside the purchased vehicle. Bob assisted with my finance needs and exceeded my expectations. More

Parts deptartment Couldn't ask for a better experience, Shannon was a great help and took care of me as always. Would recommend them to any one. Couldn't ask for a better experience, Shannon was a great help and took care of me as always. Would recommend them to any one. More