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Jim Butler Chevrolet

Fenton, MO

4.2
7,316 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,316 reviews

September 12, 2018

Great place to buy your next Auto Dealership----excellent! Sales People---excellent---Chris Saettele---excellect ----the dealership lot was setup real will and the electric golf- ca More

by djnow74u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Sep 12, 2018 -

Jim Butler Chevrolet responded

Wow! We're so glad you had such an EXCELLENT experience with us across the board and that you loved our golf-carts! We had a great time working with you too and we look forward to seeing you again! Safe travels!

September 12, 2018

New Car Very unfriendly staff felt belittled I probably won’t buy another vehicle from the Fenton locate. Not a thank you for your purchase. Finance manager More

by CRUMFAMILY95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler , Chris Brinley
Sep 12, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback, Robbie. We are shocked to hear that Chris did not provide an excellent financing experience and we certainly want to address this issue. Theresa in our Customer Relations Department attempted to reach out to you earlier this week to discuss this matter in more detail. Please reach back out to her at theresa@jimbutlerchevrolet.com if you would like to discuss this further.

September 12, 2018

Oil change, tires rotated, and lube job. It was a great experience for my oil change. Everyone was courteous, polite, friendly, and willing to help from the person who met me when I arrived, More

by JANIECELAK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Sep 12, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review! We're so glad that you had a fantastic experience with our entire service department! We look forward to wow-ing you again in the future!

September 12, 2018

Awesome Customer Service!!!! Service Department is friendly and awesome. Mike Johnson is the best service writer and believes in providing the best customer service available. Tha More

by Gary69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Sep 12, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind words, Gary! We agree- Mike is awesome. We're very happy to have him on our team! We're also thankful for great customers like you. We look forward to working with you again in the future!

September 12, 2018

Excellent Custumer Service Jim Butler has been great with not only maintenance on our 2017 Malibu but also fixing any issues that have arised. Thank you so much for your dedicat More

by CKLAMERT91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Jim Butler Chevrolet responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. See you next time!

September 11, 2018

Everyone did a great job . I dropped my car off and was given a loaner for a day. I was in and out pretty quickly. I came back the next day and picked up my car with no prob More

by queenbof6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
Sep 11, 2018 -

Jim Butler Chevrolet responded

That is so great to hear! We strive to provide a fast and painless sales and service process for our customers and we're thrilled that we hit the mark for your experience with us! Thank you for your business and your feedback!

September 11, 2018

Great service never a problem Service is always great and the serviice department is always helpful and courteous. That is why I keep purchasing vehicles from this dealerahip and More

by reekie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Butler, Mike Gray
Sep 11, 2018 -

Jim Butler Chevrolet responded

Thank you so much for the kind words! We sincerely appreciate your repeat business in both sales and service! We look forward to working with you and anyone you send our way!

September 11, 2018

quick and easy kim explained what was going on and i was out of there before i knew it. I will be back! The donuts are a nice addition, More

by howiehuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

Jim Butler Chevrolet responded

That is fantastic! We're so glad that Kim took great care of you and made sure your visit was quick and easy, and that you liked our doughnuts! We look forward to seeing you next time!

September 11, 2018

Great The service was great . Took longer then I expected. Everyone was friendly. Would go back again to get service.maybe have sandwiches instead of donuts More

by sonyasman97
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dalton Kiley
Sep 12, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that everything went great, even though the wait was longer than anticipated. We look forward to seeing you again next time!

September 10, 2018

Prompt and competent. Very pleased with the service and updates on my warranty repair. This particular transmission vibration problem is common with 2018 Colorados and sho More

by coachbill11951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug-service writer
Sep 10, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're very glad that we were able to fix the transmission problem that you experienced and that our service department took great care of you! We will pass up your suggestion regarding possibly affected 2018 Colorado owners.

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