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Jim Butler Chevrolet

Fenton, MO

4.2
7,317 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,317 reviews

September 24, 2018

Excellent I woke up and decided I was tired of mini vans and black vehicles. I had excellent customer service for repairs done on my old car so I decided to giv More

by maxmoye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Schneider
Sep 24, 2018 -

Jim Butler Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet. We wish you save travels in your new SUV and look forward to seeing you again for your next purchase or service! Thank you for your recommendation, too!

September 24, 2018

Painless and streamlined. Brian was excellent, prompt and upfront. He was willing to find me what I wanted even if it meant getting it from a different dealer. More

by cyberworm03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Schneider , Alex Cox
Sep 24, 2018 -

Jim Butler Chevrolet responded

That is great to hear! We're always here to help, no matter what it takes! We're so glad Brian took great care of you and we look forward to working with you again in the future!

September 24, 2018

They Care JMB Chevrolet really cares about my satisfaction with my car & the service I receive. Kim in the service dept. is especially thorough & follow up. Eve More

by cecehairdoll
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Brewer
Sep 24, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind feedback! We're so glad that our whole tea came together to make sure you had an exceptional experience with us! We look forward to working with you again in the future!

September 24, 2018

Had clear coat application on car Clear coat looks good,I would recommend it. Car looked great for a cruze,got it for fuel mileage.people at the dealer ship are professionals I was de More

by barrkevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zensen
Sep 24, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind feedback! We're glad to hear that everything went well for your visit with us and we hope to working with you again in the future!

September 24, 2018

Multiple trips for same issue Turns out they didnt notice in the four or five previous fixes that a clip was missing to hold carpet in place. Wont purchase there again. 3 purchases More

by dp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Melissa Perez, Dalton Kiley
Sep 25, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback, Pam. We're sorry you feel this way. While we did add the clip this time, it was an addition, not something that was necessarily missing. We hope that this fixes the manufacture defect that we have worked so hard to help you with, even though GM had not yet found a solution. Safe travels.

September 23, 2018

Awesome experience! Second car bought from Jim Butler with help from John Zensen, great experience both times! Mike Brewer was awesome, too! I definitely recommend & will More

by 2ndnewcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zensen, Mike Brewer
Sep 24, 2018 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

September 23, 2018

STEER IN - DRIVE OUT Ardi was attentive, but not overbearing. Stacy was efficient and knowledgeable. And they even bought me lunch while I was waiting! My husband and I More

by lucyreptilesrus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ardi Zegullaj
Sep 24, 2018 -

Jim Butler Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet. We wish you save travels in your new vehicle and look forward to seeing you again for your next purchase or service!

September 22, 2018

Fantastic! Very friendly and no pressure to buy! Great customer service. Very good buying experience. I definitely will be back in the future. I highly recommend More

by burlisonkyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, Ethan Nolan
Sep 24, 2018 -

Jim Butler Chevrolet responded

Thank you very much for your business and your recommendation! We're so glad that our team took great care of you and got you the car you wanted at the price you needed! We look forward to working with you again next time!

September 22, 2018

Great experience at JBC Kim In the service department is awesome to work with! Very convenient to get in, have an oil change & tire rotation while I waited. Quick and effic More

by bwethington85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind words, Bob! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

September 21, 2018

Great Made appointment- just basic service - oil change. On time great service representative in Kim H. Kim is always pleasant and makes it easy to go back. More

by Lltarr1585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2018 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your positive feedback! We’re very glad to hear that Kim was able to ensure that you had such a great experience with us. We look forward to seeing you again next time!

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