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Jim Butler Chevrolet
Fenton, MO
7,623 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,623 reviews
December 13, 2018
Emmision inspection for my truck Fast service and a very good price. Employees were very friendly, very welcoming, and you felt that you are very appreciated. Facilities are very comf Fast service and a very good price. Employees were very friendly, very welcoming, and you felt that you are very appreciated. Facilities are very comfortable. There's a TV plus donuts and bottled water for free. More
by fmr180
Verified CustomerEmployees Worked With
Mike Johnson
December 13, 2018
Poor Service Went in for an oil change & tire rotation, but the tires were never rotated and they didn’t bother to tell me that. Fortunately for me I had marked th Went in for an oil change & tire rotation, but the tires were never rotated and they didn’t bother to tell me that. Fortunately for me I had marked the tires before taking my car in. I was told the rear tires had significant wear and that’s why they weren’t rotated. But the attached report on my car said all 4 tires had 7/16 tread on them. Very poor service. It certainly makes you doubt their credibility. I won’t go back. More
by D. Cline
Employees Worked With
Doug Kircher
December 13, 2018
Had a dent on my driver's door I went to Jim butler to ask if they could fix a dent on my driver's door that could possibly happened while it was sitting on their lot after it had s I went to Jim butler to ask if they could fix a dent on my driver's door that could possibly happened while it was sitting on their lot after it had service done on it. I told them that I wasnt blaming it on them at all, but my sales person Brett Estes went to talk to the service manager and they both came out to take a look at it and the service manager told me that they would take care of it for me. I definitely appreciate it and I have to say that by far the customer I have received from jim butler since I've been going to them has been nothing but excellent. More
by babybear6190
Employees Worked With
Service department manager , Brett Estes
December 13, 2018
We had a great experience at Jim Butler in Fenton Salesmen were super helpful and kind. Super easy process and we love the new truck. We would recommend this dealer to anyone. Prices were the best aro Salesmen were super helpful and kind. Super easy process and we love the new truck. We would recommend this dealer to anyone. Prices were the best around and we have been looking for a while. More
by aduncan1
Employees Worked With
Ardi Zegullaj
December 13, 2018
Great service! Friendly and helpful staff!! Great and timely service! Friendly and helpful staff! Willing to work with the customer, and made the experience painless and easy!! Would highly reco Great and timely service! Friendly and helpful staff! Willing to work with the customer, and made the experience painless and easy!! Would highly recommend Jim Butler! More
by katieklumb14
December 12, 2018
Extremely Happy I am extremely happy with the Jim Butler Service Department. I'll will continue to bring my car here for maintenance and or repairs when needed. I am extremely happy with the Jim Butler Service Department. I'll will continue to bring my car here for maintenance and or repairs when needed. More
by lacookes
Employees Worked With
Douglas Kircher
December 12, 2018
Great experience Drive 4 hours from Kentucky to buy a Silverado. Best prices in 4 states that I checked. Casey Bauer is a greet person to work with. Drive 4 hours from Kentucky to buy a Silverado. Best prices in 4 states that I checked. Casey Bauer is a greet person to work with. More
by kimberlyskeepsakes
Employees Worked With
Vasy Bauer
December 12, 2018
Always a Great experience. We have been using Jim Butler Chevrolet for years. We appreciate how very friendly all of the staff is We highly recommend Jim Butler Chevrolet Servic We have been using Jim Butler Chevrolet for years. We appreciate how very friendly all of the staff is We highly recommend Jim Butler Chevrolet Service department More
by bries0
Employees Worked With
December 12, 2018
Jim Butler From the salesman when we first got there to the latest service we had done everyone has been friendly and knowledgeable we are very happy with all th From the salesman when we first got there to the latest service we had done everyone has been friendly and knowledgeable we are very happy with all that were involved More
by KOVYDUDE
Employees Worked With
Mike Johnson
December 12, 2018
Another Great Visit! The service department, as is always the case, was phenomenal! The serviceman detailed all of the maintenance required for my vehicle during this visi The service department, as is always the case, was phenomenal! The serviceman detailed all of the maintenance required for my vehicle during this visit, in addition to what maintenance is required in the near future. The cashier at the checkout gave my son a Jim Butler Chevrolet bulldog stuffed animal - AND, to ensure my other son wouldn't be jealous, she even gave one to me to give him. Fantastic customer service at every step of the process. More
by alan.beck
Employees Worked With
Bill Timmons;
