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Jim Butler Chevrolet

Fenton, MO

4.3
7,624 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,624 reviews

December 25, 2018

Disappointing service setup the Setup for the service center is very disappointing. I’ve been told things are in the process of being changed so hopefully that improves things More

by tmantia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Dec 28, 2018 -

Jim Butler Chevrolet responded

Thank you again for your feedback and business! We appreciate you letting us know how we can improve so we can provide a more positive experience for our customers!

December 24, 2018

Honest and quick work Jim Butler Chevrolet service center has always given us good service. Tells us when service is needed but doesn't hound you into having it done immedi More

by DLBRENNAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
Dec 26, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

December 24, 2018

Fast Service I Had paint and interior protectant applied to my new Equinox. The process was quicker than I thought it was going to be. Great job. More

by Delmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zensen
Dec 26, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review! We're glad to hear we exceeded your expectations! We're always here to help and look forward to working with you in the future!

December 24, 2018

2.5 hours for an oil change? I went to get an oil change during my lunch break. I was there 2.5 hours waiting! I sat there and watched the entire wait area fill and empty. I final More

by rachelwaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Johnson
Jan 04, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback. We want to do everything we can to make this right. Unfortunately, we are not able to see what you name is unless you provide it to us to look into this further. We attempted to contact you privately to get this information. Please respond with your information at your convenience if you would like us to address this or any other ongoing issue.

December 24, 2018

Excellent Service This is now the third car we have purchased with Jim Butler Chevrolet and Gravois bluffs, Fenton. I’m sure will buy another there to in the future. T More

by bjornmurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, Mike Brewer
Dec 26, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your kind words and repeat business! We truly appreciate you trusting us with your vehicle purchases and we look forward to helping you and anyone you send our way in the future!

December 22, 2018

Great fast service! Brian was my salesmen and they didn’t have the car I wanted so he got it and made the service fast and easy for me and my aunt! More

by kristenharper1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Dec 26, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review, Kristen! We're so glad Brian took great care of you and your aunt! We're are always here to help you and your family. See you next time & safe travels!

December 21, 2018

Wonderful experience. Mike Harmon and Mike Brewer did a fantastic job of getting me what I wanted. The inventory at Jim Butler gives the buyer many choices to choose from. More

by gbonacker123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Harmon, Mike Brewer
Dec 21, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind feedback! We're so glad you loved working with Mike and Mike! We're always here to help with the best prices and the best selection! See you next time.

December 21, 2018

Efficient Eric and Chris were really great. This is my first financed car and they made it easy and Eric has continued to be in contact throughout the process a More

by anthonymeyermusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brinley
Dec 21, 2018 -

Jim Butler Chevrolet responded

Congratulations on getting your first financed vehicle! We're so glad that Chris and Eric were able to make it a smooth and easy experience for you! See you next time & safe travels!

December 20, 2018

First service on 2018 Silverado Arrived for scheduled service Truck was service in a timely manner while waiting in a comfortable well stocked lounge ares. Bill Timmons my service ad More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Dec 20, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind review, Tom! We're so glad our team took great care of you- in service and in sales! We'll make sure to let the guys know what a great job they both did. We look forward to seeing you again soon! Happy holidays!

December 20, 2018

Best Car purchasing Experience I recently purchased a used Chevy Equinox as a new work vehicle. I believe it was the easiest car purchase I have ever made. Donnie was fantastic and More

by ereed89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Donnie Reckert
Dec 20, 2018 -

Jim Butler Chevrolet responded

WOW! That's so great to hear! Thank you so much for your business. We'll make sure to let Donnie know what a great job he did for your purchasing experience! We look forward to working with you again in the future!

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