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Jim Butler Chevrolet
Fenton, MO
7,619 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,619 reviews
January 29, 2019
Great Customer Service I was having a problem with my car. They immediately got me in. Mike Johnson kept me informed daily. And my car came back CLEAN! I was having a problem with my car. They immediately got me in. Mike Johnson kept me informed daily. And my car came back CLEAN! More
by gkmsix
Verified CustomerEmployees Worked With
Mike Johnson
January 28, 2019
Onstar Report Onstar reported that there was a problem with either the motor or transmission on my 2019 Tahoe. I am not an associate with any dealership in the m Onstar reported that there was a problem with either the motor or transmission on my 2019 Tahoe. I am not an associate with any dealership in the metro area. More
by john46c
Employees Worked With
David Wucher
January 28, 2019
Mechanical Issues Resolved I took my car in because it was driving funny and the check engine light was on. Everyone was extremely nice and knowledgeable. My car had a bunch o I took my car in because it was driving funny and the check engine light was on. Everyone was extremely nice and knowledgeable. My car had a bunch of things going on and Jim Butler in Fenton had it done and back to me in 24 hours. I was extremely happy to find out I had a GM warranty still in force for 7 more days too that covered almost the entire bill. I'm very happy and will certainly use them again. More
by amandajbradford
Employees Worked With
January 28, 2019
Great service and help with warranty Bill Timmons helped me out tremendously with getting my oil pump and motor repaired under my drivetrain warranty and getting me into a rental as quick Bill Timmons helped me out tremendously with getting my oil pump and motor repaired under my drivetrain warranty and getting me into a rental as quick as possible. He informed me of everything I needed to get it covered and kept me informed on exactly what was happening with my vehicle and was there to answer all/any questions. Would recommend this team for your service needs anytime. More
by JOSHHICKS31
Employees Worked With
Bill Timmons
January 26, 2019
Awesome service experience, treated with kindness & respect. Bill and Kim are awesome and should know that. Treated us like Family and that says a lot. Best Dealership I have ever been to. Thanks Jim Butler Dea Bill and Kim are awesome and should know that. Treated us like Family and that says a lot. Best Dealership I have ever been to. Thanks Jim Butler Dealership employees. More
by timbaer1957
January 25, 2019
Awesome Job They were extremely knowledgeable. They were able to help get me back on the road quick. They were able to get it done in the time quoted. They were extremely knowledgeable. They were able to help get me back on the road quick. They were able to get it done in the time quoted. More
by MCORRI
Employees Worked With
Kayla Merrick
January 25, 2019
Fantastic The sale went smoother as expected. Tony was a pleasure to do service. Mike in finance listened to us, and created the finance to fit the budget we wa The sale went smoother as expected. Tony was a pleasure to do service. Mike in finance listened to us, and created the finance to fit the budget we wanted. Fantastic Group too work with. More
by brianschweiss
January 25, 2019
Check engine light Kim The service advisor kept me updated and advised me in the process. She was very helpful The whole process was easy and simple. Thanks Kim The service advisor kept me updated and advised me in the process. She was very helpful The whole process was easy and simple. Thanks More
by brlbal
Employees Worked With
January 24, 2019
Jim Butler keeps us coming back Great place to buy new or used & to have service done. 2nd time working with Fuzz. He is very nice & works hard to keep us satisfied. He didn't fo Great place to buy new or used & to have service done. 2nd time working with Fuzz. He is very nice & works hard to keep us satisfied. He didn't follow up with us this time like he promised in regards to scheduling some services & to pick up a few things for the new purchase which has been a bit frustrating but he has still helped us get the job done when we reached out to him. Everyone we have dealt with at Jim Butler has been friendly & professional. The place is clean. Their fair & do a great job. My Dad works for a different Chevy dealership yet we have made our last 2 purchases at Jim Butler which I think says a lot. More
by smw090187
January 24, 2019
Great Service I was greeted when I arrived. My service rep explained all details of service. The waiting room was comfortable and time went by pretty quickly for I was greeted when I arrived. My service rep explained all details of service. The waiting room was comfortable and time went by pretty quickly for my Oil Change and Tire Rotation. More
by purplelover91
Employees Worked With
