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Jim Butler Chevrolet

Fenton, MO

4.3
7,621 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,621 reviews

March 08, 2019

Pretty much went as planned Bought a used car from Gary Hogue...he was professional and very courteous...other than a little hiccup with the car's battery, I would say everything More

by mike.kramer.home@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 08, 2019 -

Jim Butler Chevrolet responded

Thank you for your business and your kind review! We're so glad Gary was able to overcome the hiccup that you experienced and made sure to get you a great vehicle! We're always here to help and we look forward to seeing you again in the future!

March 07, 2019

Wiring Repair In 2015 Malibu This dealership-from the Pres. Mr. Sowers, to the Svc. Advisor, Kayla Merrick, believe in excellent customer service! They really care here! May God B More

by phoxann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Brad Sowers and Ms. Kayla Merrick
Mar 07, 2019 -

Jim Butler Chevrolet responded

Thank you so much for your kind words and your business! We really do care about our customers, and we're so glad it shows! See you next time & safe travels!

March 05, 2019

Top notch service I have purchased 2 cars from Fuzz in the past 2 years. I will never buy a car anywhere else. Fuzz is the best salesman around and the dealership is hu More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2019 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that Fuzz got the recognition he/she deserved. Hope to see you again in the future!

March 05, 2019

Bait and Switch I received a $49 coupon from Jim Butler Chevrolet for THE WORKS oil change. I set an appointment and when I presented the coupon I was told... we don' More

by daviskw2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla Merrick
Mar 05, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback, Keith. We can understand your confusion on with this situation. The coupon that you're referring to does state that "synthetic ols may incur additional costs." You did purchase a synthetic oil change. After reviewing your bill, it looks like we did apply a coupon for you that saved you $15, plus you are eligible for a $15 mail in rebate. Theresa in our Customer Relations Department emailed you the rebate form and your invoice for your reference. Please feel free to reach out to Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com or 636-717-3017.

March 05, 2019

exprience was good sales person easy to deal with would recommend dealer to friends and neighbors would buy another car her exept they quit making cruz and impala More

by slickraerae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 05, 2019 -

Jim Butler Chevrolet responded

Thank you for your business and your kind words! We're glad you had such a positive experience with Brian. We hope you will consider taking a look at other makes and models when you're ready for your next vehicle! Safe travels & see you next time.

March 04, 2019

Mike Gray was very helpful. Great I had no complaints at all. Would buy another car from Jim butler again. Mike Gray was nice and helpful. Thank you for the assistance. More

by dpz26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, Mike Gray
Mar 04, 2019 -

Jim Butler Chevrolet responded

Thank you so much for your kind words and your business! We're always here to help and we'll make sure to let Mike know what a great job he did! Congratulations on your new vehicle!

March 04, 2019

Awesome Great service. Thank you to Tony Palmer and the financial department. The attitudes were very professional and friendly and the car is awesome to driv More

by momnpunky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, Chris Brinley
Mar 04, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

March 04, 2019

Quick transaction, fair price No problems with sales personnel. Fair price. Disappointed when I got car home and found it had no owners manual. No bracket for front license plate. More

by go
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Mar 04, 2019 -

Jim Butler Chevrolet responded

Thank you for sharing your experience with us. We're glad our sales department is doing everything they can to correct your concerns! Please let us know if we can be of any further assistance.

March 04, 2019

Love my new car! My husband and I came into Jim Butler not really sure what we were wanting. Donnie helped us find something we liked and worked with the finance dept More

by melissa_dabbs2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Reckert, Chris Brinley
Mar 04, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words and your business! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

March 04, 2019

Exceeds Expectations Very knowledgeable and professional staff. Eric was GREAT to work with and helped created the comfortable, low pressure atmosphere necessary to make t More

by PAUL.B.ROZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Mar 04, 2019 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that Eric got the recognition he deserved. Hope to see you again in the future!

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