Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Butler Chevrolet
Fenton, MO
7,766 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,766 reviews
January 12, 2021
No one at reception desk. I stood there not knowing what to do or where to go. Many people.walking around but no one greeted me. I had an appt too. Once assigned with Rebbeca everything was handled professi to do or where to go. Many people.walking around but no one greeted me. I had an appt too. Once assigned with Rebbeca everything was handled professionally. More
by smyt0m45
Verified CustomerEmployees Worked With
Rebbeca
January 11, 2021
I would like to start off with, the truck is nice and I like it a lot. But there was some issues. The front ground effect was falling off when I got home from the dealership. The truck was clean but not like it a lot. But there was some issues. The front ground effect was falling off when I got home from the dealership. The truck was clean but not detailed. I’m still vacuuming pet hair out of the back seats. Wiping dust off of seatbelts and inside of the glove compartments. The 3rd brake light on the truck isn’t working and on the driver side roof there is a piece of molding that comes unhinged at highway speeds. For paying 2500 for a certification, I don’t feel it was very certified and then buying a 3500 dollar extended warranty. I could of did without the certification and kept my 2500 bucks. I came to Jim Butler to get the best experience and came out feeling used. Thanks More
by herodkenneth1
Employees Worked With
January 09, 2021
This my last review. I don’t think it is necessary for me to spend my time to trying to explain 25 words. The staff I worked with did a fantastic job. See the last nine words would have been sufficient. to spend my time to trying to explain 25 words. The staff I worked with did a fantastic job. See the last nine words would have been sufficient. More
by EDRITA
January 08, 2021
As usual everything was great. The customer service is second to none as well as the knowledge of the staff. They are absolutely 100% MAGNIFICENT second to none as well as the knowledge of the staff. They are absolutely 100% MAGNIFICENT More
by Carl Johnson
Employees Worked With
January 07, 2021
Dropped off car kept me informed on progress of repair Car repaired and returned on New years eve. Car is back to running well covered under power train warranty Car repaired and returned on New years eve. Car is back to running well covered under power train warranty More
by rme00001
January 07, 2021
Great Dealership! I've had a few issues with my truck and they've taken care of it quickly and professionally. I love my truck and I love this Dealership! they've taken care of it quickly and professionally. I love my truck and I love this Dealership! More
by johnwhalen67
Employees Worked With
January 07, 2021
Excellent service. Great product that has never disappointed me. Long time loyal Chevrolet customer. Salesperson took time to find the vehicle with each feature that I had requested disappointed me. Long time loyal Chevrolet customer. Salesperson took time to find the vehicle with each feature that I had requested More
by birdiepogue56
Employees Worked With
Jen Vawter
January 06, 2021
I did ride along with service writer, who heard noise, but mechanic couldn't reproduce, problem. so NOTHING was done. They didn't even check tire pressure, one of the things on there list; to check batter but mechanic couldn't reproduce, problem. so NOTHING was done. They didn't even check tire pressure, one of the things on there list; to check battery, top fluids etc. Which I'm sure were not checked either. Vibration is still there,!! Could it be the "chevy shake"? I was told at prior visit by service writer ( who had no clue, he assumed) that tire balance was checked. It was not. I was told I would be charged for.that??!! That time they had truck for 4 days before it was looked at. What a disappointment Jim Butler service department is. The girl who set up appointment said they would check my crankshaft?? Really for tire vibration...now that's scary. glad she isn't a doctor. Spoke with service manager, but he did not follow up after second visit. thus problem still exist. shame on you all. More
by friscobark
Employees Worked With
