Jim Burke Ford

Great customer service. I appreciate the time they took to explain the features on the vehicle. Everyone was extremely helpful. Will definitely recommend this dealership to friends and family. to explain the features on the vehicle. Everyone was extremely helpful. Will definitely recommend this dealership to friends and family. More

The salesman,Hector, was very professional, honest and was able to answer all my questions. He did not pressure me and gave me the time to make a good decision. I would recommend Jim Burke Ford to anyon was able to answer all my questions. He did not pressure me and gave me the time to make a good decision. I would recommend Jim Burke Ford to anyone. He also took the time to show me all the bells and whistles. Great experience. More

Eric did a great job showing me everything and helping me with at the concerns I had. Originally came in for a used car but the offer was to good to pass on the new ones! with at the concerns I had. Originally came in for a used car but the offer was to good to pass on the new ones! More

Great service! They even picked my car up from my work and dropped it back off to me when it was complete. They did the regular maintenance service and completed the recall on my vehicle. Very pleased. and dropped it back off to me when it was complete. They did the regular maintenance service and completed the recall on my vehicle. Very pleased. More

Their customer service in the body shop is excellent. Barry was great to follow up and keep me informed of status. He has the under promise and over produce mentality. The office staff was pleasant and p Barry was great to follow up and keep me informed of status. He has the under promise and over produce mentality. The office staff was pleasant and professional as well. More

Just baught a 2020 Ford Explorer ST, smoothest purchase of a vehicle ever! I can't express enough how knowledgeable and helpful Nicole Martinez was. They made us feel important and like they genuinely care of a vehicle ever! I can't express enough how knowledgeable and helpful Nicole Martinez was. They made us feel important and like they genuinely cared. More importantly they shared in our excitement of owning this amazing vehicle. Kudos to your team!👍🏼 More

Thumbs up! I have been to this service dept a few times and I have dealt with Nuncio each time. He is always very friendly, quick, and he provides quality profes I have been to this service dept a few times and I have dealt with Nuncio each time. He is always very friendly, quick, and he provides quality professional service. I have found that the dealerships prices are very competitive and I like the fact that I am getting factory parts installed by factory trained workers. I refer my friends all the time to use this service dept and request Nuncio Caggianelli for the service writer! More

My car buying experience was top notch from beginning to end. I especially want to thank Mr. Robert Reyna Jr. for his great customer service. end. I especially want to thank Mr. Robert Reyna Jr. for his great customer service. More

Problem was diagnosed quickly and repaired within a reasonable time. Order taker and repair technician were courteous and professional. I want to thank Burke Ford and Nuncio Caggianelli for a job well reasonable time. Order taker and repair technician were courteous and professional. I want to thank Burke Ford and Nuncio Caggianelli for a job well done. More

I would like to thank Angel Arredondo and Roger Henry for their professionalism and knowledge. I’m glad that I had these gentlemen assist me with the purchase of my vehicle. Not everyone was this professiona their professionalism and knowledge. I’m glad that I had these gentlemen assist me with the purchase of my vehicle. Not everyone was this professional. I was at the facility on a Saturday and there was an accident on the corner. A gentleman told me that he was going to get in touch with Angel but he got on the golf cart and went to check out the accident. An other gentleman came out to help me, the first gentleman returned after at least 20 minutes of checking out the accident to tell me what the second gentleman had already informed me of. More