Jim Burke Ford

Their customer service in the body shop is excellent. Barry was great to follow up and keep me informed of status. He has the under promise and over produce mentality. The office staff was pleasant and p Barry was great to follow up and keep me informed of status. He has the under promise and over produce mentality. The office staff was pleasant and professional as well. More

Just baught a 2020 Ford Explorer ST, smoothest purchase of a vehicle ever! I can't express enough how knowledgeable and helpful Nicole Martinez was. They made us feel important and like they genuinely care of a vehicle ever! I can't express enough how knowledgeable and helpful Nicole Martinez was. They made us feel important and like they genuinely cared. More importantly they shared in our excitement of owning this amazing vehicle. Kudos to your team!👍🏼 More

Thumbs up! I have been to this service dept a few times and I have dealt with Nuncio each time. He is always very friendly, quick, and he provides quality profes I have been to this service dept a few times and I have dealt with Nuncio each time. He is always very friendly, quick, and he provides quality professional service. I have found that the dealerships prices are very competitive and I like the fact that I am getting factory parts installed by factory trained workers. I refer my friends all the time to use this service dept and request Nuncio Caggianelli for the service writer! More

My car buying experience was top notch from beginning to end. I especially want to thank Mr. Robert Reyna Jr. for his great customer service. end. I especially want to thank Mr. Robert Reyna Jr. for his great customer service. More

Problem was diagnosed quickly and repaired within a reasonable time. Order taker and repair technician were courteous and professional. I want to thank Burke Ford and Nuncio Caggianelli for a job well reasonable time. Order taker and repair technician were courteous and professional. I want to thank Burke Ford and Nuncio Caggianelli for a job well done. More

I would like to thank Angel Arredondo and Roger Henry for their professionalism and knowledge. I’m glad that I had these gentlemen assist me with the purchase of my vehicle. Not everyone was this professiona their professionalism and knowledge. I’m glad that I had these gentlemen assist me with the purchase of my vehicle. Not everyone was this professional. I was at the facility on a Saturday and there was an accident on the corner. A gentleman told me that he was going to get in touch with Angel but he got on the golf cart and went to check out the accident. An other gentleman came out to help me, the first gentleman returned after at least 20 minutes of checking out the accident to tell me what the second gentleman had already informed me of. More

New Ford Explorer ST My wife and I just came in to look at the New Ford Explorer ST to see the difference between Lincoln Aviator. We traded 2018 jeep wrangler sahara and My wife and I just came in to look at the New Ford Explorer ST to see the difference between Lincoln Aviator. We traded 2018 jeep wrangler sahara and 2016 lincoln MKX for the new 2020 Black Explorer ST. More

Leased a 2020 Explorer from Jim Burke Ford and was given great attention and treatment by Robert Reyna. Second deal with Burke Ford and Robert Reyna. great attention and treatment by Robert Reyna. Second deal with Burke Ford and Robert Reyna. More

Pleasant experience, unlike my experience at Chevy where the sales manager was a dick and I walked out. Ford sales rep. (Pedro) knew his product well, and finance person Rob was fun to talk to. the sales manager was a dick and I walked out. Ford sales rep. (Pedro) knew his product well, and finance person Rob was fun to talk to. More

Purchased a used vehicle at Jim Burke. My sales rep was Jonathan Harris who is one of the best I have ever worked with in the past. Very knowledgeable regarding the operation of different vehicles. He is l Jonathan Harris who is one of the best I have ever worked with in the past. Very knowledgeable regarding the operation of different vehicles. He is low key, not pushy & he is patient. Just the kind of man I like. This was one of the most seamless auto transactions I have ever made. Now, he is now my "go to guy" when I am ready for another purchase at Jim Burke. More