Jim Burke Ford
Bakersfield, CA
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362 Reviews of Jim Burke Ford
I have been a satisfied customer of this dealership for about 40 years through sales, service and the body shop. I will continue being a customer of this dealership when the need arises. about 40 years through sales, service and the body shop. I will continue being a customer of this dealership when the need arises. More
Service was excellent friendly staff, was able to get a loan car. Was communicated with to keep me updated while the car was being serviced. Was finished when promised. loan car. Was communicated with to keep me updated while the car was being serviced. Was finished when promised. More
Staff was pleasant and efficient. A little disappointed that we had two grease spots on the passenger seat when it was done. We got the stains out when I got home so no harm, no foul that we had two grease spots on the passenger seat when it was done. We got the stains out when I got home so no harm, no foul More
My name is Brian Sibert and my wife is Lori, we've owned many Ford's over the years, Mustangs,Rangers, Escorts, Focus models, Fiesta's and now an Edge Titanium!! We shopped online and decided to go to Jim B many Ford's over the years, Mustangs,Rangers, Escorts, Focus models, Fiesta's and now an Edge Titanium!! We shopped online and decided to go to Jim Burke Ford. I've had good relations with the service department, so I we decided to give the sales department a chance!! It went well, sales person Pedro Diaz was very courteous and professional. The finance folk's got us a deal that was affordable and within our budget!! Overall, our business visit went well. As long as our future visits go as well, we'll be regular customers!! More
Horrible experience!! Will not honor warranty made excuses as to why not. Will never buy from this place again should of listen to friends and reviews that warned me about your service after the sale. excuses as to why not. Will never buy from this place again should of listen to friends and reviews that warned me about your service after the sale. Wish I could add pictures of puddle and trail of fluid after they changed oil and coolant reservoir hose. More
Great dealership! Highly recommend Hector Arreola! He made it work! He was very helpful!! My wife got her dream car and everyone else was extremely friendly also! made it work! He was very helpful!! My wife got her dream car and everyone else was extremely friendly also! More
Took my vehicle in for the routine service of an oil change / tire rotation. Scheduled for 4:00 pm on a Friday. Was greeted right away and repair order written. I was leaving by 5:15pm. Very efficient a change / tire rotation. Scheduled for 4:00 pm on a Friday. Was greeted right away and repair order written. I was leaving by 5:15pm. Very efficient and professional. Misty Carrillo was my service contact person. She did a great job in assisting me with my service needs More