Jim Bass Ford Inc.

Excellent experience as always. Second purchase from them and it was as smooth as the first purchase. Great customer service! Will always buy from them and it was as smooth as the first purchase. Great customer service! Will always buy from them More

Adam was friendly and was able to keep everything moving so I could get the purchase done quickly. so I could get the purchase done quickly. More

Rafael and Corey were great! They went right to work actively helping us find the right vehicle. Corey went the extra mile to make sure we got the vehicle we wanted for the price we could afford. Th actively helping us find the right vehicle. Corey went the extra mile to make sure we got the vehicle we wanted for the price we could afford. Thanks another guys! We are pleased with our experience and would feel great about being return customers when the time comes More

I would just like to take a minute to think the Jim bass Ford family. they went far and beyond to get the truck that I wanted from the salesman the finance manager Laura Sosa And the whole staff it was a w Ford family. they went far and beyond to get the truck that I wanted from the salesman the finance manager Laura Sosa And the whole staff it was a wonderful experience thank you so very much More

Very knowledgeable, friendly and efficient. He went above and beyond to help secure the deal. I would recommend you ask for him for your salesman. above and beyond to help secure the deal. I would recommend you ask for him for your salesman. More

I am 39 years old and Jim Bass Ford was the best car buying experience I have ever had in my entire life hands down. I found a truck online on a Thursday, by Thursday afternoon I was on the road driving buying experience I have ever had in my entire life hands down. I found a truck online on a Thursday, by Thursday afternoon I was on the road driving 8 hours to go get the truck. Friday morning I was at the door right when they opened. They had the truck out front waiting, they looked at my trade in immediately, and they already had all the finance paperwork printed out and waiting. I was in and out, back on the road within an hour. They gave me a fair trade in value, they got me fair financing, and the price of my new truck was more than fair. Honest, hard working texans who exemplify the customer comes first values... I would drive 40 hours to get another car buying experience like that. Mr. Bass would be very proud of you... More

Words cannot represent the wonderful experience we had and the professionalism shown to us! Love our new car and love our experience. From our first time speaking with the dealer NOT ONCE did they pressur and the professionalism shown to us! Love our new car and love our experience. From our first time speaking with the dealer NOT ONCE did they pressure, pester, or waste my time. Further my phone calls were returned timely, my text were returned quickly, emails were sent when promised. I cannot represent enough in words the complete satisfaction we feel in this purchase. Also, on the day we were supposed to pick-up our new car my wife was ill and could not travel. Guess what - I called and offered to wire the funds and asked if they would just sat my vehicle on the back lot until we were able to travel (maybe a week or two) and my salesman Anthony brought the vehicle all the way to our home three hours away!!!!! NOW THAT IS TOP NOTCH CUSTOMER SERVICE. Trust them and you will be pleased. More

Absolutely love my car! So thankful for the wonderful representative Angel! He went above and beyond to help us find the right car for our growing family!! representative Angel! He went above and beyond to help us find the right car for our growing family!! More

Jim Yarbourgh was very helpful and understood what I needed in a car, and the rush I was in to get back to Lubbock before the snowstorm. He took time to show the navigation and phone sync before I hurr needed in a car, and the rush I was in to get back to Lubbock before the snowstorm. He took time to show the navigation and phone sync before I hurried away More

quick, no-hassle purchase of my new Ford F-150 from Austin, TX - Angel was super responsive and helpful and made the process so easy. Price was exactly as it appeared on the website with no hidden ex Austin, TX - Angel was super responsive and helpful and made the process so easy. Price was exactly as it appeared on the website with no hidden exclusions like I found at Austin dealers. Would recommend to friends and family. More