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Jim Bass Ford Inc.

San Angelo, TX

4.6
239 Reviews

4032 W Houston Harte Expy

San Angelo, TX

76901

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239 Reviews of Jim Bass Ford Inc.

March 31, 2022

Had to get an entire engine replaced. Worked with Mitchell who was excellent and knowledgeable. He kept in touch with me throughout the entire ordeal and kept me informed. This was a d More

by janharkleroad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell, Butch Lands
Apr 04, 2022 -

Jim Bass Ford Inc. responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and are glad Butch and Mitchell were able to assist you. We count ourselves lucky for customers like you.

March 21, 2022

Got me in and took care of my recall. Thank you Jim Bass Ford, fixing my truck More

by john.hunt67
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchel
Mar 26, 2022 -

Jim Bass Ford Inc. responded

Thank you for the positive feedback about your experience! We really appreciate it.

March 02, 2022

Busy but great! We loved using Corey as our salesman. Honest guys at Bass Bunch! More

by Tcunningham13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Wright, Chon Munoz
Mar 26, 2022 -

Jim Bass Ford Inc. responded

Glad that you had a great experience with our sales team. Thank you for taking the time to write a review and choosing to do business with you!

February 24, 2022

Service staff was courteous and helpful. Was disappointed with Ford Motor Company’s “Fix” for “Death Wobble “ on Ford trucks. More

by Virgilburge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad, Joe
Mar 26, 2022 -

Jim Bass Ford Inc. responded

Thank you for taking the time to write a review! Glad we were able to assist you.

February 03, 2022

The staff was very friendly and very knowledgeable. So grateful for the way the treated my wife and I. More

by oherrera104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Bryce, Amadeo Morales
Mar 26, 2022 -

Jim Bass Ford Inc. responded

Thank you for the great review! We appreciate you choosing to do business with us.

January 25, 2022

It was refreshing to deal with professional people. They kept me abreast of what was going on the whole time and when it was time to pay up there were no surprises. Thanks More

by cb.halfmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 26, 2022 -

Jim Bass Ford Inc. responded

Wow! Thank you for the kind words about our company and employees. We love being able to help our customers.

January 25, 2022

Very friendly and informative staff. Listened to what we wanted, and did not try to make us deviate from that. More

by Kwamer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Amadeo Morales
Mar 26, 2022 -

Jim Bass Ford Inc. responded

Glad to here that we were able to meet your expectations! Please let us know if you need anything.

January 24, 2022

Like the assistance that was provided by the car dealership. Have used them in the past and will use in the future More

by sam66802003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braulio
Mar 26, 2022 -

Jim Bass Ford Inc. responded

Wow. Thank you for the kind words and taking the time to wright a 5 star review. I am glad your experience with Braulio and our sales team met all of your expectations. We look forward to the chance to work with you again.

November 10, 2021

Always a great place to purchase an automobile and deal with friendly and knowledgeable sales people. More

by hlj000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin (Nissan), Mike Smith
Nov 13, 2021 -

Jim Bass Ford Inc. responded

Thank you for the kind words. We appreciate you being a customer and hope to serve you again.

Nov 17, 2021 -

hlj000 responded

Email address: hlj000@suddenlink.net

September 30, 2021

I bought my car in April brand new. Within a couple of months the airbag light started coming on. Got an appointment took 3 days to figure it out. Had to order a part months later no part. Set up an appoi More

by troberts
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terry & Brad
Mar 26, 2022 -

Jim Bass Ford Inc. responded

Thank you for updating your review. At Jim Bass, we try to take care of each customer as well as possible and apologize for the inconvenience.

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