Jerry’s Leesburg Chevrolet
Leesburg, VA
Filter Reviews by Keyword
By Type
239 Reviews of Jerry’s Leesburg Chevrolet
Check Engine Light My car had an issue with the water pump that showed up over night and caused a quick world of trouble for a car that goes 1000 miles a week! I took My car had an issue with the water pump that showed up over night and caused a quick world of trouble for a car that goes 1000 miles a week! I took it in and told Chris the problem. He promised to handle it and within less then a day he had my car fixed, all recalls I wasn't aware of handled and ready to go. They were completely professional. I was so satisfied I have him helping me fix another minor issue with ordering a speaker that another dealership in Roanoke has blown off. Well worth it!! More
Great Experience It is great to begin a service appointment with Chris and end it with Annette. They are always very friendly and helpful. Service and repairs are do It is great to begin a service appointment with Chris and end it with Annette. They are always very friendly and helpful. Service and repairs are done quickly and they update me during the process so I know when my car will be ready. More
Review after service on my 2005 Avalance Truck Chris is very knowledgeable and worked efficently to process my vehicle for service. A very through check of my Avalance was made and a list of needed Chris is very knowledgeable and worked efficently to process my vehicle for service. A very through check of my Avalance was made and a list of needed repairs was presented to me to approve. The service was performed in a reasonable amount of time. Check out with Annette was quick with every thing ready for signatures and payment. It took less than 5 minutes to complete the process and to receive my vehicle and to be on my way. More
Service Chris has been taking care of our vehicles for some years now and is always helpful and a pleasure to work with! Ms. Annette is quite a character Chris has been taking care of our vehicles for some years now and is always helpful and a pleasure to work with! Ms. Annette is quite a character (in a good way). She always makes me laugh when I'm checking out and such a friendly person! :) Thanks for the great support and customer service at Jerry's Chevy! More
2013 Chevy Volt To the Sales Staff/Jerrys Leesburg Chevy, I purchased a 2013 Chevrolet Volt and was very happy with the staff and their attention to c To the Sales Staff/Jerrys Leesburg Chevy, I purchased a 2013 Chevrolet Volt and was very happy with the staff and their attention to customer satisfaction. Yes, I will purchase again The drive along to Leesburg will be worth the automotive purchase along with the vegetative scenery (trees and open land for a view) Very happy with the sales staff,finance and vehicle purchase. P.S. did not want to mention names without your consent. To all thank you for the professional experience and purchase More
Small Town Service With Big City Value Chris provides the most accurate diagnosis and fairest estimates. The result of the work is beyond any concern. I have always been pleased. Of course, Chris provides the most accurate diagnosis and fairest estimates. The result of the work is beyond any concern. I have always been pleased. Of course, Annette's friendly attitude in taking care of the paperwork leaves me feeling that I was taken care of by family. More
Good ol' Josh Not once but twice I've had to work with Jerry's to finance a vehicle. Each time was a pleasant experience and one I appreciated. Coming from unfortun Not once but twice I've had to work with Jerry's to finance a vehicle. Each time was a pleasant experience and one I appreciated. Coming from unfortunate circumstances and hardships, the guys at Jerry's made the car bugging experience easier than I would've thought. I may have spent hours there but every minute was them working to benefit me. I'm truly thankful. More
Very Friendly and Professional We had a great experience buying an SUV here. Everyone was very nice and friendly and willing to do whatever it took to make us comfortable; especial We had a great experience buying an SUV here. Everyone was very nice and friendly and willing to do whatever it took to make us comfortable; especially our salesperson, Josh. My three kids did not whine once during the entire process of buying. The staff did everything to make us comfortable including being willing to bring the car we were looking a into the bay so we were not cold. Josh even put gas in the tank for us. Very good experience overall. No pressure just help here. Thanks! More
Best experience at a car dealership ever! I have purchased several new cars over the years and I have never had a more pleasant and enjoyable buying experience in my life. I was very doubtful I have purchased several new cars over the years and I have never had a more pleasant and enjoyable buying experience in my life. I was very doubtful a deal would be made when I entered Jerry's Chevrolet in Leesburg. I was immediately greeted by Steve who took care of my concerns and did not waste my time going over redundant information. He showed me the car I wanted and gave me realistic options. Greg in finance was quick, very through and an absolute pleasure to deal with. The last stop was Tim who answered every question I had, took me through all the features of my new car and has been ready and available for all of my stupid questions. My experience at Jerry's Chevrolet of Leesburg has been better than any prior experience including the purchase of my Mercedes. More
Awesome/Accomodating Staff The staff at Jerry's in Leesburg was exceptional. I had gotten in a car accident and had 8 days to find a new car. As soon as I stepped foot into Jerr The staff at Jerry's in Leesburg was exceptional. I had gotten in a car accident and had 8 days to find a new car. As soon as I stepped foot into Jerry's I was greeted by Collin (who my appointment was with) and he made me feel extremely comfortable. While he was showing me the cars that I was interested in, he specifically made sure to show me models that included what I needed so I can stay within my budget, rather than trying to upsell me. He was so understanding and treated me like his own daughter in terms of making sure I got what I wanted at a good price and in a timely manner. While he was on speakerphone with my parents, explaining them details, I got to know some of the other employees, Patrick and Mr. Kelly who made me feel comfortable and were able to joke around with me during such a stressful time, being that this purchase was not a planned one. When I came in to pick up my car everyone was saying hello and calling me by name, as if I knew them, which made me feel not only like a valued customer but like they actually liked me and were happy to see me again. There were some loose ends that need to be taken care of and Kelly from customer service stepped in and got everything squared away. She was sweet and literally went above and beyond for me. Not only did she take care of me, but she was a great soundboard for my Dad who had a few concerns along the way. I'm so thankful I stumbled across Jerry's and had the opportunity to work with such an awesome team who had my best interest in mind throughout the whole process. More