Jerry Ulm Chrysler Dodge Jeep Ram

The dealership and the salesman were fine. The problem I had was with the finance department. They did a terrible job of explaining the contract.... Misrepresenting the numbers. I feel like th The problem I had was with the finance department. They did a terrible job of explaining the contract.... Misrepresenting the numbers. I feel like there was a bait and switch. More

Do yourself a favor and avoid this Dealership like the PLAGUE!!! They completely misrepresent the price online so don't fall for it. Underhanded moves with the purchase of my 2025 Ram 1500. The Finance De PLAGUE!!! They completely misrepresent the price online so don't fall for it. Underhanded moves with the purchase of my 2025 Ram 1500. The Finance Dept. is the worst of the lot, yellow-bellied snakes. More

Many Kudos to Dalton ! ! I am very impressed by his dedication to make assure I had the best experience possible when purchasing my car !! Dalton went above and beyond in ev ! I am very impressed by his dedication to make assure I had the best experience possible when purchasing my car !! Dalton went above and beyond in every aspect of the process , and made sure every step was to my upmost satisfaction.! Thank you Dalton , and Jerry Ulm Dodge , for my new car ! More

Fast, efficient, friendly staff made the purchasing process easy. 5 stars for salesman Mike White process easy. 5 stars for salesman Mike White More

very helpful and easy to work with. Jordan and our finance guy were very clear and open. Jordan and our finance guy were very clear and open. More

Great experience, our salesman David Sanz went above and beyond. I would definitely buy another vehicle and recommend all my friends. THANKS for a great experience beyond. I would definitely buy another vehicle and recommend all my friends. THANKS for a great experience More

I was very impressed with Dalton , my salesman. He was totally amazing. I have not enough words to express how awesome he was . He was very professional , super kind, and all about giving you the He was totally amazing. I have not enough words to express how awesome he was . He was very professional , super kind, and all about giving you the best customer service experience one can ever encounter !!! I also met Roberto on the financing phase for my new car . I was also quite impressed with him . He took me step by step through the process and work diligently into finding the best rate available for me . He was as well very professional, and trustworthy Dalton, and Roberto both assured that my experience buying a car was smooth, fun, and satisfying. I had the best customer experience ever. Thank you both for getting me such a great deal for my new beautiful car ! I will highly recommend Jerry Ulm Chrysler Dodge Jeep Ram when purchasing a vehicle! More

I strongly recommend avoiding this dealership based on my recent experience. While the sales team did not have to work hard to secure my purchase, I found myself expending significant effort after the sale t recent experience. While the sales team did not have to work hard to secure my purchase, I found myself expending significant effort after the sale to address multiple issues.

 From miscommunications regarding the cancellation of the GAP plan to missing accessories that should have accompanied a new vehicle, the process was riddled with problems. Administrative oversights required me to provide information multiple times, and there was a noticeable lack of attention to detail in both customer service and vehicle preparation. These included discrepancies in the odometer reading, incomplete detailing of the vehicle, and insufficient oil life upon delivery. Although any one of these issues alone might have been manageable, collectively they resulted in a highly unsatisfactory experience. Over the course of a week, I had to engage with multiple staff members, navigate through conflicting information, and rectify several inconsistencies to achieve what should have been a straightforward car purchase. More

Horrible experience. I was upfront about what I was wanting to spend and even showed internet price that I saw. I informed sales person of internet price before even look I was upfront about what I was wanting to spend and even showed internet price that I saw. I informed sales person of internet price before even looking at the car. I was not informed about the internet price having to do with qualifying discounts till he laid the paper down and it was 10k more than what I was budgeting. I also told them multiple times I didn’t want to finance through them and was pre approved through my bank and kept getting the runaround and was being shown prices way out of my range even after I told them no multiple times. When I said I was going else where was asked if I looked at any of there other cars. I repeated myself so many times. Definitely felt like it was only about making a sale and not my best interest. More

Screwed me over on my warranty that was advertised and tried to make me sign paperwork to keep themselves from getting into trouble with the state because they sold me a truck with illegal emotions tried to make me sign paperwork to keep themselves from getting into trouble with the state because they sold me a truck with illegal emotions More