Jerry Ulm Chrysler Dodge Jeep Ram

Easy to work with, very professional. We had a tough situation and they were very helpful in getting us into the car and situation we needed to be in. We had a tough situation and they were very helpful in getting us into the car and situation we needed to be in. More

Jordan seemed to be a pleasant salesman. He was very responsive to all my questions. And worked diligently to get my payments to where I wanted them to be. However, I had an issue with finan He was very responsive to all my questions. And worked diligently to get my payments to where I wanted them to be. However, I had an issue with finance running my credit through 6 different creditors - with one being today and I already have the car in my possession - when I had a 710 credit score. Although Jordan was pleasant and responsive, when my husband and I came to pick up the vehicle and complete the purchase after traveling 4 hours my husband cranked the car to see how it runs and he noticed a hesitation. He mentioned it to Jordan and Jordan assured us that they inspected the vehicle and it was fine that’s just how it sounds. So we completed the paperwork - afterwards he told me I had a 3 month warranty if I have any issues to call him and he will locate some place in my city where I can take the vehicle and get it repaired. 3 hours into our trip back home we stop at a gas station and when we get ready to leave the car does not crank. We did not have jumper cables so we had to ask someone to help us. We got the car started and I immediately got on the phone to call Jordan - I told him what happened and he said for me to give him 10 minutes and he will call me back once he speaks with the used car manager. Jordan texted back a few hours later and said he spoke with the manager and he is trying to figure out a way to help. It’s 2 days later and I have not heard from anyone. My husband had to purchase a new battery - $285. This was not Jordan’s fault. But the issue should have been handled a lot better. Promises were made that were not followed through on. He assured me that if something were to happen they could assist me in getting it repaired. This should have been made right. More

Great dealership and great people in and out in no time. I love my jeep! I love my jeep! More

I love Since I went Inside and the way was the staff. Very polite and with positive energy. In my case Nora helped me in choosing cars in financial Bryant and the manager is down to earth. When is time I Very polite and with positive energy. In my case Nora helped me in choosing cars in financial Bryant and the manager is down to earth. When is time I will Buy another car with them More

It was great working with this stealership. There were very helpful professional informant and my dealer. Nate was great and the manager was fgreat. Everything was excellent. I would definitely There were very helpful professional informant and my dealer. Nate was great and the manager was fgreat. Everything was excellent. I would definitely recommend this dealershipto anyone who needs a car. More

Super service. Manager Nora was very polite and friendly, and very professional. She answered all the questions and satisfied all our needs. We left by car in four Manager Nora was very polite and friendly, and very professional. She answered all the questions and satisfied all our needs. We left by car in four hours satisfied More

Steven was very accommodating. Professional. Steven Anderson took the time to make sure all my needs were met at a timely fashion. He made sure I knew how to set up my vehicle. I h Professional. Steven Anderson took the time to make sure all my needs were met at a timely fashion. He made sure I knew how to set up my vehicle. I had a wonderful experience. I highly recommend Steven Anderson at this dealership when you are ready to purchase your new or used vehicle. Thank you Steven , Dawn Roberts More

It's been 17 days and my old loan from my trade in has still not been paid off. I have called and left messages, I went in and talk to the finance manager who said it was funded and within 2 days it shoul still not been paid off. I have called and left messages, I went in and talk to the finance manager who said it was funded and within 2 days it should be done. He said Derric will call and update me. Still no call and loan is past the 10 day payoff ammount. More

This was my fourth RAM from Jerry Ulm and im always treated like a friend. I found the exact truck I wanted . treated like a friend. I found the exact truck I wanted . More

The dealership work hard to get the deal done for me. The finance manager got the payment down to the amount wanted. Since I was out of the local area they got the vehicle shipped to me in just a couple The finance manager got the payment down to the amount wanted. Since I was out of the local area they got the vehicle shipped to me in just a couple of days, that was great. More