Jerry Seiner Buick GMC Vegas

Unethical - scam artists. Do not purchase a vehicle from this dealership. Unethical - scam artists. I just purchase a near $70k truck and they slipped in a hidden "VTR" $200 f Do not purchase a vehicle from this dealership. Unethical - scam artists. I just purchase a near $70k truck and they slipped in a hidden "VTR" $200 fee. I spoke with manager Gilbert Morales who was pompous and rude. He even had the audacity to state twice, that his main concern was that the proper forms were signed. He didn't care that a customer who just spent close to $70k was unhappy and felt swindled. He refused to refund this anti-theft insurance scam. Luckily, there are laws in NV to protect the consumer against shady auto dealerships so I'm confident I will be able to fight this and get back my $200 that was stolen. I should also add that they lied about Costco reaching out to me in order to receive a $300 gift card because I'm a member and Costco is currently running a "deal." I wasn't going to write anything about my bad experience from the start, but now with this $200 scam, I must mention how they also failed to install the GPS SD card for the land navigation system. Which forced me to drive all the way back across town to get it installed and setup. I also paid for "as close to limo tint" as they offer, which took 3.5 hours, only to barely even notice they installed tent. Frustrating. Shame on me for not reading the fine print of the contract - shame on them for scamming a measly $200 from a customer who just paid them close to $70k for a 2020 AT4. More

Best Dealership experience My experience buying a new Encore from Earnhardt Centennial was amazing. Tony Waller was so helpful and took the time to find out my needs in a vehicl My experience buying a new Encore from Earnhardt Centennial was amazing. Tony Waller was so helpful and took the time to find out my needs in a vehicle. As a sales consultant he really went above and beyond. He has such a calming demeanor and really listens and does everything he can to help with everything you are looking for. Adam Zita our finance manager took the time to work with me and answer all of my questions (and there were a lot of questions). What a great team they are. I recommend this dealership to anyone who is shopping for a new Buick. Marlene More

Same is Great! If Great customer service is the same, We would want the same everytime! Cookie greeted us on the inside waiting area, coffee and pastries. Moe rememb If Great customer service is the same, We would want the same everytime! Cookie greeted us on the inside waiting area, coffee and pastries. Moe remembered us and suggested the next kind of vehicle we should get! Time was efficient for service request. Tim and the greeter was attentive. What an experience! More

Highly recommend My son was looking for a vehicle.found the one he wanted.Edith from internet set us up with appointment.we drove 2 hours the sales men had it ready to My son was looking for a vehicle.found the one he wanted.Edith from internet set us up with appointment.we drove 2 hours the sales men had it ready to test drive when we arrived.the paperwork went pretty fast they were all nice friendly from the phone calls to the sales and finance department highly satisfied. More

Flat Tire Drove in without an appointment because of a nearly flat tire. Tim in service assisted me and got me in an out in an hour. No charge for repairing the Drove in without an appointment because of a nearly flat tire. Tim in service assisted me and got me in an out in an hour. No charge for repairing the damaged tire with a screw in it. More

A Joke Would recommend NO ONE to ever buy a card from them.....Very pushy. The finance department didn’t expain anything to be just told me to sign here. The Would recommend NO ONE to ever buy a card from them.....Very pushy. The finance department didn’t expain anything to be just told me to sign here. They never told me if I had a warranty or not. When I asked about gap they told me that I was at my max of what they could offer me and gap wasn’t included. They are a joke. More

Did not perform the service that I paid for. Took my 2016 GMC for a simple oil changes and tire rotation. They did not rotate the tires. ( this happened twice ) Who knows if they changed the oil Took my 2016 GMC for a simple oil changes and tire rotation. They did not rotate the tires. ( this happened twice ) Who knows if they changed the oil! More

DO NOT GO TO THIS DEALERSHIP DO NOT BUY A CAR/ TRUCK/ SUV from here. I just bought my GMC Yukon. I was told it had 15 miles on it when I got the keys and signed the paperwork. Onc DO NOT BUY A CAR/ TRUCK/ SUV from here. I just bought my GMC Yukon. I was told it had 15 miles on it when I got the keys and signed the paperwork. Once I got in the car to drive it off the lot it had 284 miles. I called my sales representative, Jonathan Witt and he said he would call me back. He DID NOT CALL BACK. Furthermore, I requested tint on my vehicle. I was told I would receive a call back with a tint appointment. I DID NOT GET A CALL BACK for that either. PLEASE BEWARE. Even if you have to drive across town please do so and do NOT go to this GMC. More

It has been consistently the same great service. The service at that center, make you feel like you are important. My name was on the board like it was saying 'We have a spot awaiting your vehicle'. The service at that center, make you feel like you are important. My name was on the board like it was saying 'We have a spot awaiting your vehicle'. Need I write more? More

Blind Greed I visited the dealership today with a CARMAX appraisal for $15k on my truck to see what option they could offere toward a Mazda purchase with Trade. I visited the dealership today with a CARMAX appraisal for $15k on my truck to see what option they could offere toward a Mazda purchase with Trade. They offered a trade of about HALF 8K, with, even with them seeing the CARMAX appraisal for $15K. The manager's response was that I could just finance the difference. My experience has been an overwhelming demonstration of greed and lack of business sense. I just returned from Carmax with a check for $15k and would be happy to email anyone a copy if they are curious about this post. Folks.... CARMAX offers a fair appraisal value. Earnhart offered about half and wants to push the customer to finance the difference. In their view, the customer does not pay the difference now, so what is the big deal... More