
Jerry Seiner Buick GMC Vegas
Las Vegas, NV
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The enter staff at the service department were easy to work with. The dealership was clean and welcoming. Shuttle ride and loaner car was availed Courteous, professional and thorough great service work with. The dealership was clean and welcoming. Shuttle ride and loaner car was availed Courteous, professional and thorough great service More
Have always had a good experience, with every visit! Both service and sales personnel are helpful and knowledgeable. Am referring everyone I know to this dealership! service and sales personnel are helpful and knowledgeable. Am referring everyone I know to this dealership! More
I have a 2013 Buick LeCrosse that I originally purchased this car from this location (different dealership) and have had this care serviced here. I could not be happier with the service I have received. Ver this car from this location (different dealership) and have had this care serviced here. I could not be happier with the service I have received. Very professional in skill and attitude. Thank you! More
The staff were friendly and efficient. As soon as I drove up they greeted me. I told them I had an appointment and checked me right in. Asked what service I was having done. They asked if I wanted my car wa up they greeted me. I told them I had an appointment and checked me right in. Asked what service I was having done. They asked if I wanted my car washed. More
I bought four new tires and also needed to have them mounted as well to include rotation and the whole spectrum. I also requested an oil change. I was to bring my car in at 8:00 am for it to be returne mounted as well to include rotation and the whole spectrum. I also requested an oil change. I was to bring my car in at 8:00 am for it to be returned with work completed in roughly 2 to 4 hours, however it ended up being an overnight deal not getting my car back until the next day. I will say it was inconveniencing but it all turned out ok and Mr. Tim was apologetic for the delay. So far everything seems fine and I will go back to them for future servicing. More
Went fast and smooth. Customer service was great, the car had a cracked windshield, and they replaced it free of charge. I would recommend this place. car had a cracked windshield, and they replaced it free of charge. I would recommend this place. More
Brought my Chevy in for an oil change and they did a thorough job of looking over the vehicle and notifying me of repairs that maybe needed in the future. No pressure, just an honest assessment. thorough job of looking over the vehicle and notifying me of repairs that maybe needed in the future. No pressure, just an honest assessment. More
Excellent experience, Joseph kept me updated on the status of parts and repair to make sure I was covered all the way up to pick up day, which I was greeted with a clean fully repaired vehicle. He even status of parts and repair to make sure I was covered all the way up to pick up day, which I was greeted with a clean fully repaired vehicle. He even followed up a few days later to ensure the vehicle was doing well. Definitely will come back for any other problems I run into as well as recommending them to other. 5 star service! More
Brought my truck in because it was leaking coolant. The service guy said a small rock had punctured the radiator. Cost was $1300. I had to take my truck back the very next day because it was still leaking. service guy said a small rock had punctured the radiator. Cost was $1300. I had to take my truck back the very next day because it was still leaking. The rep said they found the leak. They supposedly fixed it. I left drove around the corner only to find out it's still leaking. I took my truck back for the 3rd (twice in the same day) time. Now they say it's a hose on lower side of the radiator. So now I have to pay 200 for a hose. GMC that's unacceptable. My truck has been here several times in last few weeks and it's the same thing. No way should I have to pay twice after you guys misdiagnosed my vehicle. Someone in service department should do a better job at making sure the vehicles that come in are being cared for appropriately. If they don't know how to adequately diagnose a vehicle they shouldn't be there. The pressure and dye tests should have been first. Not last. Was it really a rock? Or was it just a hose and they screwed up.. either way it's not right. Doesn't matter what I'm spending or not spending. Bottom line is when you your vehicle in for repairs you expect for them to do there job. More