Jerry Seiner Buick GMC Vegas

Brought my truck in because it was leaking coolant. The service guy said a small rock had punctured the radiator. Cost was $1300. I had to take my truck back the very next day because it was still leaking. service guy said a small rock had punctured the radiator. Cost was $1300. I had to take my truck back the very next day because it was still leaking. The rep said they found the leak. They supposedly fixed it. I left drove around the corner only to find out it's still leaking. I took my truck back for the 3rd (twice in the same day) time. Now they say it's a hose on lower side of the radiator. So now I have to pay 200 for a hose. GMC that's unacceptable. My truck has been here several times in last few weeks and it's the same thing. No way should I have to pay twice after you guys misdiagnosed my vehicle. Someone in service department should do a better job at making sure the vehicles that come in are being cared for appropriately. If they don't know how to adequately diagnose a vehicle they shouldn't be there. The pressure and dye tests should have been first. Not last. Was it really a rock? Or was it just a hose and they screwed up.. either way it's not right. Doesn't matter what I'm spending or not spending. Bottom line is when you your vehicle in for repairs you expect for them to do there job. More

Bought a Vehicle here and I really didn't care for the end result of the sale because the former money man lied to me about my trade in and I didn't catch it for a few months. But, The service manager h end result of the sale because the former money man lied to me about my trade in and I didn't catch it for a few months. But, The service manager has taken my bad dealings away with the way he treats me & others in a Very Good Way. Larry is probably the Best service manager since the former manager who was also good. Larry treats people the way that he would want to be treated and that Earns him a YAHOO from me. I have had over 20 new cars and he is in the Top 2 managers that I have dealt with. Kudo's to you Larry cause you make it worth my while for coming back there. A couple of your service writers I can do without but your Great. Thanks Again for the Excellent Service. More

Purchased our vehicle there and always have it service there. Great service and amazing people. thank You for all your help And best service ever there. Great service and amazing people. thank You for all your help And best service ever More

I have purchased 3 vehicles in the past 5 years from Gilbert at erhardt. Gilbert has always been committed,honest and professional. Always going above and beyond to get us the best deal for our family Gilbert at erhardt. Gilbert has always been committed,honest and professional. Always going above and beyond to get us the best deal for our family. More

I have purchased 5 different cars now from Gilbert. He is by far the most friendly, understanding salesman I have come across while car shopping. by far the most friendly, understanding salesman I have come across while car shopping. More

Excellent Service Mr. Larry the service manager is the best. Very caring and concerned about your service experience. He make things happen. I have made two outstanding purchases from this dealership. M best. Very caring and concerned about your service experience. He make things happen. I have made two outstanding purchases from this dealership. Mr. Gilbert and Mr. Alan are the best. Phelan Chisolm More

Excellent Talk to Patsey sales rep on Saturday explained what I wanted to do. We met Monday morning at 9 out the door with a new car by 10:30 Alan the finance Talk to Patsey sales rep on Saturday explained what I wanted to do. We met Monday morning at 9 out the door with a new car by 10:30 Alan the finance guru was excellent the whole experience was the best I ever had buying a car and I'm 65 years young More

GREAT CUSTOMER SERVICE AND EXPERIENCE THANK YOU FOR THE GREAT SERVICE BAILEY , I APPRECIATE EVERYTHING YOU DID FOR MY FAMILY AND I ON SATURDAY YOU GUYS NEVER DISAPPOINT WHEN VISIT THANK YOU FOR THE GREAT SERVICE BAILEY , I APPRECIATE EVERYTHING YOU DID FOR MY FAMILY AND I ON SATURDAY YOU GUYS NEVER DISAPPOINT WHEN VISIT More

Always give an exceptional service experience at your dealership, James is my go to guy there and he’s always concerned about my needs and does a great job, polite and knowledgeable. 👍🏼 dealership, James is my go to guy there and he’s always concerned about my needs and does a great job, polite and knowledgeable. 👍🏼 More

Unethical - scam artists. Do not purchase a vehicle from this dealership. Unethical - scam artists. I just purchase a near $70k truck and they slipped in a hidden "VTR" $200 f Do not purchase a vehicle from this dealership. Unethical - scam artists. I just purchase a near $70k truck and they slipped in a hidden "VTR" $200 fee. I spoke with manager Gilbert Morales who was pompous and rude. He even had the audacity to state twice, that his main concern was that the proper forms were signed. He didn't care that a customer who just spent close to $70k was unhappy and felt swindled. He refused to refund this anti-theft insurance scam. Luckily, there are laws in NV to protect the consumer against shady auto dealerships so I'm confident I will be able to fight this and get back my $200 that was stolen. I should also add that they lied about Costco reaching out to me in order to receive a $300 gift card because I'm a member and Costco is currently running a "deal." I wasn't going to write anything about my bad experience from the start, but now with this $200 scam, I must mention how they also failed to install the GPS SD card for the land navigation system. Which forced me to drive all the way back across town to get it installed and setup. I also paid for "as close to limo tint" as they offer, which took 3.5 hours, only to barely even notice they installed tent. Frustrating. Shame on me for not reading the fine print of the contract - shame on them for scamming a measly $200 from a customer who just paid them close to $70k for a 2020 AT4. More