Jerry Seiner Buick GMC Vegas
Las Vegas, NV
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This is the first car we purchased from the dealer, we found them when we moved to the area and we had a GM vehicle that they worked on. We are pleased with the service and now we took on the sales. We found them when we moved to the area and we had a GM vehicle that they worked on. We are pleased with the service and now we took on the sales. We are satisfied with both, I just wish the service advisors would have some longevity. It seems that whenever I go there its someone new I have to deal with. We have the car that needed, good car, the right payments and the color was perfect. We did encounter a situation where the name was mixed up on a service item, the paint. In order to maintain the warranty we have to have it brought in and washed and treated. Someone got our names mixed up with another customer. I kinda got the runaround with two staff members trying to get it straight. Larry, who said he was a service manager took over and got it fixed, so I'm pleased More
Frankie in service took great care of my vehicle and went the extra mile to make sure everything was taken care of. He stayed in touch during the repair process and made sure we were taken care of, thank you the extra mile to make sure everything was taken care of. He stayed in touch during the repair process and made sure we were taken care of, thank you. More
Service was great but I disappointed to find out that I bought a warrany that ran consecutively with the factory warranty. My fault, but I have bought three vehicles from them and will not be buying any mo bought a warrany that ran consecutively with the factory warranty. My fault, but I have bought three vehicles from them and will not be buying any more from them. More
Great customer service..clean shop..coffee was ok..polite staff..easy check in and out...I trust the staff with my car.. oh... and they all had a smile!! That's important!! staff..easy check in and out...I trust the staff with my car.. oh... and they all had a smile!! That's important!! More
Excellent service! No pushy sales people attacking you while you wait. Always explain issues-but never pressure to do a service that's not scheduled. In fact, they told ME something wasn't necessary- I ha while you wait. Always explain issues-but never pressure to do a service that's not scheduled. In fact, they told ME something wasn't necessary- I had forgotten they did it at the last service. Easy to schedule with. Pleasant waiting area (love the coffee bar). First time in my adult life I've trusted a car dealers service center. I even use them for basic oil changes. Thumbs up! More
PURCHASED OUR CAR IN 2018 FROM THAT TIME WE HAVE HAD GREAT SERVICE GOOD PRICE ON ITEMS NEEDED AND THE EMPLOYEES ARE VERY POLITE THAT IS HARD TO FIND TODAY GREAT SERVICE GOOD PRICE ON ITEMS NEEDED AND THE EMPLOYEES ARE VERY POLITE THAT IS HARD TO FIND TODAY More
Earnhardt GMC customer service is excellent (friendly and informative). The service they've performed thus far (oil and fuel filters and tire rotations) has been very good. The only reason they don't g informative). The service they've performed thus far (oil and fuel filters and tire rotations) has been very good. The only reason they don't get a full 5 out of 5 is price... The prices are high enough, that I'm going back to doing my own services. More
We were treated with respect and courtesy. Tom and Mario were the best. I have bought and leased several cars throughout the years, and this was by far the best experience were the best. I have bought and leased several cars throughout the years, and this was by far the best experience More