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Jeremy Franklin Mitsubishi of Kansas City - Service Center

Kansas City, MO

4.5
198 Reviews
Call Service Center (816) 523-6900

198 Reviews of Jeremy Franklin Mitsubishi of Kansas City - Service Center

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August 16, 2024

The overall experience was seamless! They were great at communicating about my service and expectations throughout the appointment! Thank you! More

by jemondy89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Jemondy89, we appreciate you taking the time to leave us this feedback. Thank you for sharing your experience with us! We're delighted to hear that your appointment went smoothly and that our communication met your expectations. Keeping you informed throughout the process is important to us, and we're glad it made a positive impact on your experience. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you for choosing us!

August 13, 2024

Everyone was patient, friendly, helpful helpful, and courteous. I would tell all my friends about Mitsubisi. Thanks sooo much. More

by ROWENAWASHINGTON0047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Aug 18, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Rowenawashington0047, we're glad you had such a wonderful experience with us! Thank you for your wonderful feedback! We're delighted to hear that our team made your experience a positive one. It's great to know that everyone was patient, friendly, and helpful throughout your visit. We truly appreciate your recommendation and are glad to have earned your trust. If there's anything else we can do for you or your friends, we're here to help. Thanks again for choosing Mitsubishi!

August 11, 2024

Was in and out with A new ride. Matthew Manley is very professional and always call and let me know whats going on with my Jeep Renegade More

by dawkinsdeborah51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MATTHEW MANLEY ☆☆☆☆☆
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Aug 15, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Dawkinsdeborah51, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

August 10, 2024

Timely response time great reliable service and great customer service 👍 efficient service and quality care. 👌 More

by dalefowler09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Dalefowler09, we really appreciate your positive review! Thank you for your feedback! We're thrilled to hear that you appreciated our timely response, reliable service, and great customer care. We strive to provide efficient service and quality care every time, and it's wonderful to know we're hitting the mark. We appreciate your support and look forward to continuing to serve you! 👍👌

August 10, 2024

The service department was very friendly. Efficient got me in and out very quickly. As I needed to be back on the road for an appointment back in Sedalia Missouri great communication and grea More

by naomisdalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cal
Report | Print
Aug 15, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Naomisdalton, we are glad we could help! Thank you for taking the time to share your experience with our service department! We're glad to hear that our team was able to get you in and out quickly while providing excellent communication and teamwork. We know how important it is to stay on schedule, especially when you have appointments to keep. If you ever need anything else, don't hesitate to stop by—we're always here to help. Safe travels back to Sedalia, Missouri!

August 10, 2024

Friendly staff, curdious. They were quick with the service. Coffee popcorn was great. I like going there More

by Jamesmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Jamesmac, thank you; we appreciate your feedback! Thank you for your kind words! We're delighted to hear that you enjoyed both the service and the little extras like the coffee and popcorn. Our team takes pride in providing a friendly and efficient experience for all our customers. We're glad to know you like coming here, and we look forward to seeing you again soon!

August 07, 2024

Fantastic service every time! Highly recommend using Jeremy Franklin always courteous and polite. Customer for life More

by Tammy F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Tammy F, thank you for taking the time to leave a review for us at Jeremy Franklin Automotive. We're happy we could meet your expectations! We're delighted to hear that you've consistently had fantastic service with us. Jeremy Franklin takes great pride in delivering courteous service, and it's wonderful to know he's made such a positive impact. We're honored to have you as a customer for life and look forward to continuing to serve you!

August 06, 2024

William in the Service Department is the bestttt. If you’re in the KC area do not go to Northtowne Mitsubishi. Go to Jeremy Franklin. They are 1 billion times better! More

by tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William - Service Department
Report | Print
Aug 10, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tyler, thank you so much for the positive review! We're thrilled to hear that William in our Service Department has made such a positive impression on you. We truly appreciate your support and recommendation, especially when it comes to choosing us over other options. Your satisfaction means the world to us, and we’re here to provide the best service possible every time. Thanks for choosing Jeremy Franklin!

August 06, 2024

professional, attentive, polite, they were always aware of my situation, they helped me by giving me another car so that I would not stop in my daily tasks More

by momerubio8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cal jenkins
Report | Print
Aug 10, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Momerubio8, thank you; we appreciate your feedback! Thank you for sharing your experience! We’re pleased to hear that our team was professional, attentive, and polite throughout your time with us. We understand how important it is to keep up with daily tasks, and we’re glad we could provide you with another car to ensure that didn’t miss a beat. Your satisfaction is our top priority, and we’re here to help whenever you need us. Thank you for choosing us!

August 06, 2024

I was given an erroneous amount for sales tax had to pay the book myself More

by vincent.anderson13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Espinosa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Vincent.anderson13 thank you for taking the time to leave us your honest feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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