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Jeremy Franklin Mitsubishi of Kansas City - Service Center

Kansas City, MO

4.5
198 Reviews

198 Reviews of Jeremy Franklin Mitsubishi of Kansas City - Service Center

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September 13, 2024

Work done in a minimal amount of time. Left satisfied with the work that was done. More

by delores.owens
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 16, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Delores.owens, we're happy to hear you had such a positive experience with our team! Thank you for taking the time to share your feedback! We’re thrilled to hear that you were satisfied with the service and that the work was completed in a timely manner. Your satisfaction is our top priority, and we’re glad we could meet your expectations. If you ever need anything in the future, please don’t hesitate to reach out. We look forward to serving you again!

September 12, 2024

This Dealership will get the things you need done in the allotted time called for and it's always good. More

by bigdaddyds7734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deon Willis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Bigdaddyds7734, thank you for sharing your positive experience and for your positive feedback! We're glad to hear that we consistently meet your expectations and get things done within the promised time frame. Providing reliable service is what we aim for, and it’s great to know we’ve delivered that for you. We appreciate your business and look forward to serving you again in the future!

September 10, 2024

The staff was very helpful and when the initial repair included a defective part, they didn't hesitate to assign a loaner and make it right. I appreciate the service! More

by dolemike64
Recommend Dealer
Yes
Employees Worked With
Cal
Sep 16, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Dolemike64, we really appreciate your positive review! Thank you for your kind words! We truly appreciate your understanding and are happy that we could resolve the issue with the defective part quickly. It’s always our goal to ensure you’re taken care of, and we’re glad to hear you had a positive experience with our team. Please don't hesitate to reach out if there's anything additional we can do for you.

September 06, 2024

Courteous people, clean rest room,comfortable waiting area,explained what I needed, good end to visit More

by Mefreeman49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cal Jenkins
Sep 08, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Mefreeman49, we are so pleased you enjoyed your visit to Jeremy Franklin Automotive! Thank you for taking the time to share your experience! We're glad to hear that our team was courteous and that you appreciated our clean facilities and comfortable waiting area. It’s important to us that you feel informed and comfortable during your visit, so we're happy to know we hit the mark. If there’s anything else we can assist with, don’t hesitate to reach out. We look forward to serving you again!

September 06, 2024

Great service and easy to work with. JF does a great job keeping us on the road More

by JSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Sep 08, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jsf, we really appreciate your feedback! Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us. At Jeremy Franklin, we always strive to provide top-notch service and make things as easy as possible for our customers. It’s wonderful to know we’re helping keep you on the road. If you ever need anything else, don’t hesitate to reach out. Safe travels!

September 04, 2024

They were very courtesy and polite service with a smile. It was fast and affordable. Thanks More

by Belindap90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 08, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Belindap90, thank you so much for the positive review and for your kind words! We're happy to hear that our team provided courteous and friendly service with a smile. We're also glad that your visit was both fast and affordable. Your satisfaction is our priority, and we appreciate you choosing us. If you need anything in the future, don't hesitate to reach out!

September 03, 2024

They did a bang up job. I'm pleased with their service. Thank you. I'm done. More

by hodsonr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know who he was
Sep 08, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hodsonr2, we really appreciate your positive review! We're glad to hear you're pleased with the service you received. It was a pleasure to assist you, and if there's anything else you ever need, we're here to help. Thanks again!

September 02, 2024

They were cuties and existent, took care of the recalls, and explained what they did. More

by jongwilt46
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 08, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jongwilt46, we are so pleased you enjoyed your visit to Jeremy Franklin Automotive! Thank you for your review! We're glad to hear our team took care of the recalls and provided clear explanations. We strive to make sure every visit is as smooth as possible. If you need anything else, we’re always here to help!

August 30, 2024

Great service every time I have gone in to service my vehicle. Wish they had a dealership in Kansas. More

by nene438
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 06, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Nene438, thank you for your kind words and this wonderful review and for for your continued trust in us for your vehicle service needs! We're thrilled to hear that you've consistently had great experiences with our team. We appreciate your suggestion about having a dealership in Kansas—who knows what the future holds! In the meantime, we're here to ensure you receive top-notch service every time you visit. If there's anything else we can do for you, don't hesitate to let us know. Safe travels!

August 30, 2024

Ok. Thank you Ok ok ok ok ok ok ok ok ok ok Ok ok More

by nene438
Recommend Dealer
Yes
Employees Worked With
Ode
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