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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
4.6
1,682 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,682 reviews

June 02, 2026

Very courteous, respectful, friendly employees! Took very good care of us, I don't know why we didn't try them sooner! Thank you to all that have helped us! More

by vsandridge1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt in sales mgr. At Blue Springs dealership.. HIGHLY RECOMMEND!
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Jun 08, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Vsandridge1960, thank you so much for the wonderful review! We are thrilled to hear that our team made such a positive impression with their courtesy, respect, and friendly service. Taking great care of our customers is always our top priority, and it means a lot to know that you felt welcomed and valued throughout your experience. We're grateful that you gave us the opportunity to earn your business, and we're honored to hear you wish you had visited us sooner. Thank you for your kind words and for trusting Jeremy Franklin Mitsubishi. We look forward to serving you again for many years to come!

May 30, 2026

Excellent experience from start to finish. Jeremy is the best. He takes service to the next level. More

by allankells
Recommend Dealer
Yes
Employees Worked With
Jeremy Franklin
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Jun 08, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Allankells, thank you so much for your kind words and for taking the time to leave us a review! We are thrilled to hear that you had an excellent experience from start to finish. Jeremy takes great pride in providing exceptional customer service, and we're delighted to know that his dedication and commitment made such a positive impact on your visit. Going above and beyond for our customers is what we strive for every day, and it's wonderful to hear that Jeremy delivered on that promise. We truly appreciate your business and your trust in our team. Thank you for choosing Jeremy Franklin Mitsubishi, and we look forward to serving you again in the future!

May 30, 2026

As experience great service. The service guys always make sure they do a thorough job working on my car More

by sharonbrewster11
Recommend Dealer
Yes
Employees Worked With
Gregory Pollard
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Jun 08, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Sharonbrewster11, thank you for your kind review! We’re glad to hear you had a great experience and that our service team consistently takes good care of your vehicle. Providing thorough, high-quality work is something our technicians take pride in every day, and it means a lot to know that effort is being recognized. We truly appreciate your continued trust in our service department and look forward to taking care of you again.

May 30, 2026

I always have great service The employees are always friendly and treat customers kindly Keep up the great work More

by sharonbrewster11
Recommend Dealer
Yes
Employees Worked With
Gregg
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Jun 08, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Sharonbrewster11, thank you for your kind review! We’re glad to hear you had a great experience and that our service team consistently takes good care of your vehicle. Providing thorough, high-quality work is something our technicians take pride in every day, and it means a lot to know that effort is being recognized. We truly appreciate your continued trust in our service department and look forward to taking care of you again.

May 28, 2026

Well, it's been 2 days and I have not received my truck back. They said it needed some adjustments and they waiting on parts to come in. I'm Not happy about that. When a dealership order parts , it does no More

by jacksof20
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fry
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May 28, 2026 -

jacksof20 responded

All in all, I am happy. Thy Are doing what they need to do, all in all i'm happy with them!!!.

May 30, 2026 -

jacksof20 responded

They sent me an email to come in at 8:30 in the morning on June 1st.I'm happy!

May 31, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jacksof20, thank you for your review! We truly appreciate your patience and your kind words. Our team works hard to make sure every customer is taken care of and that things are handled the right way. We’re glad to hear that overall you’re happy with your experience, and we look forward to continuing to assist you whenever you need us. Thank you again for your business!

May 27, 2026

Quick and no extra fees The salesmen was honest and did a great job showing the car. More

by hutsellcameron12
Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 31, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hutsellcameron12, thank you for the great review! We’re glad to hear you had a quick and straightforward experience with us. Providing honest service and transparent pricing is very important to our team, and we’re happy that our salesperson made the process easy while helping you find the right vehicle. We truly appreciate your business and hope you enjoy your new car!

May 22, 2026

Good pace Parts guy was a little busy to get the prices of tires and in paper that I needed but when i call at least someone can friendly answers and the younger guy has no problem to get it where I can wr More

by carlamick112233
Recommend Dealer
Yes
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May 24, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Carlamick112233, thank you for taking the time to leave us a review! We truly appreciate your kind words about our service team, pricing, and overall experience. Our staff works hard to provide friendly, efficient service while keeping our pricing competitive, so it means a lot to hear that recognized. We’re grateful for your patience during our busy times and look forward to continuing to serve you. Thank you again for choosing Jeremy Franklin Automotive!

May 19, 2026

My Equinox had a few issues so I was going to look today and maybe next time make a purchase. I had looked at “Hank” the 2015 Wrangler Unlimited online. It was perfect. Kenneth helped me get the numbers I n More

by glenndsmith58304
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Glenndsmith58304, thank you so much for sharing your experience with us! We love hearing stories like this. We’re thrilled that Kenneth was able to help make the process smooth and easy while getting you into “Hank,” your 2015 Wrangler Unlimited. It’s even more special knowing this was a vehicle you’ve dreamed about owning since you were a teenager. We’re honored to have been part of making that dream come true, and it sounds like your first road trip to southern Missouri was the perfect start to your Jeep adventures. Thank you again for choosing Jeremy Franklin Automotive, and welcome to the Jeep family! We hope “Hank” brings you many more unforgettable memories down the road.

May 16, 2026

Was in and out. Helpful in answering questions and did not try to push extra sales on me. More

by hedgesarmy01
Recommend Dealer
Yes
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May 23, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hedgesarmy01, thank you for taking the time to leave us a review! We’re glad to hear you had a quick and easy experience with our team. Providing helpful information without any pressure is very important to us, and we’re happy that you showed us during your visit. We truly appreciate your support and thank you for choosing Jeremy Franklin Automotive!

May 16, 2026

Friendly and thorough Staff was friendly and thorough. All our questions were answered for our next service More

by tharris10zen
Recommend Dealer
Yes
Employees Worked With
Cal
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May 23, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tharris10zen, thank you for your kind review! We’re happy to hear that our staff was friendly, thorough, and able to answer all your questions about your upcoming service needs. Providing clear communication and excellent customer care is always our goal. We truly appreciate your support and look forward to assisting you again at Jeremy Franklin Automotive!

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