Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,639 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,639 reviews
October 22, 2009
He was a very good saleperson very helpful and knowledgeable about every vehicle on the lot..TJ was very pleasant and helpful and understanding with my journey of purchasing a new vehicle.TJ went knowledgeable about every vehicle on the lot..TJ was very pleasant and helpful and understanding with my journey of purchasing a new vehicle.TJ went over and beyond his duties as a sales person to even help me with finding a good insurance company..Thanks TJ for being so helpful you rock keep up the good work... More
by Ltyler
Employees Worked With
TJ Clark
October 22, 2009
Excelent experience from the dealership as well as the salesman Deon. He helped us pick out the best vehicle for my wife and I would recommend him as well as Jeremy Franklin Suzuki to everyone. Again exc salesman Deon. He helped us pick out the best vehicle for my wife and I would recommend him as well as Jeremy Franklin Suzuki to everyone. Again exceptional service from Deon and the rest of the staff. Thanks a lot guys More
by Domc1979
Employees Worked With
Deon Willis
October 22, 2009
JEMERY FRANKLIN DEALERSHIP IS GREAT. T.J. CLARK IS A VERY UNDERSTANDING, FRIENDLY, PATIENT, GOOD PERSON TO WORK WITH AND A GENTLEMEN. ENTIRE STAFF WAS GREAT. T.J WAS THERE WITH ME FROM THE TIME I WALKE VERY UNDERSTANDING, FRIENDLY, PATIENT, GOOD PERSON TO WORK WITH AND A GENTLEMEN. ENTIRE STAFF WAS GREAT. T.J WAS THERE WITH ME FROM THE TIME I WALKED IN TO THE END. MOST OF ALL THE CAR HAD BUMPER TO BUMPER WARRANTY. OVER ALL IT WAS A PLEASURE TO DO BUSINESS WITH JEMERY FRANKLIN DEALERSHIP. IN THE FUTURE I WILL RETURN AND ALSO WILL REFER MY FRIENDS. More
by KCSHIRLEY
Employees Worked With
T. J. CLARK
October 21, 2009
i bought a 2003 chrysler pt cruiser i had a great experience. the car need a little work when i got it. the service department worked on it a few times until the problem was solved. i had a few credi experience. the car need a little work when i got it. the service department worked on it a few times until the problem was solved. i had a few credit issues and the sales team did a great job finding financing. i will reccomend this dealership to many friends. More
by vampirebruce
Employees Worked With
jesse hardin
October 20, 2009
I am a person that knows what I want so I don't have to be solded on something that I am not looking for. The representative was patient as i test drive several cars, he informed me of options each car had be solded on something that I am not looking for. The representative was patient as i test drive several cars, he informed me of options each car had avialable, which was a plus. Good service is lacking today, in many industries and organizations. More
by mepelmore
Employees Worked With
LeMark WIlliams
October 20, 2009
I would highly recommend this dealer. We had a very pleasant experience while shopping there. We had been looking for a used car for a while and had been turned off by many dealers in the area. They pleasant experience while shopping there. We had been looking for a used car for a while and had been turned off by many dealers in the area. They were either too pushy or did not treat us with enough respect. We found none of that at Jeremy Franklin. He showed us what they had and let us make up our own minds and was very patient with us as we discussed getting the car. Overall we had a wonderfull experience. More
by Nicole531
Employees Worked With
LaMark Williams
October 20, 2009
I'm give this ratting because I enjoied having my salesmen he was so nice that I took him and his wife for dinner. He is a good person I will be sending him all my friends and family to buy a auto fr salesmen he was so nice that I took him and his wife for dinner. He is a good person I will be sending him all my friends and family to buy a auto from. The experence was very great. They have a friendly staff I fill safe that I can save some money there. I loved buying there. More
by canoice1
Employees Worked With
Deon Willis
October 20, 2009
I bought a car in July and my experience at Jeremy Franklin Suzuki was excellent! I love my car and TJ was knowledgeable, friendly and willing to offer any assistance I needed. Thank you much for an e Franklin Suzuki was excellent! I love my car and TJ was knowledgeable, friendly and willing to offer any assistance I needed. Thank you much for an enjoyable experience. I will definitly reccommend this dealership as well as TJ personally. Whomever the guy was doing my paperwork (Chris, I think) was terrible. It was an awkward experience. ......Kidding, of course, he was fabulous as well. Extra thanks to the Service guys who were also helpful and friendly! Thanks again! More
by nikkiowen
Employees Worked With
TJ!!!!!!!
October 20, 2009
SERVICE WAS GREAT , SALESMAN WAS NOT ARM TWISTING AND DISHONEST USING TACTICS JUST TO MAKE A SALE, THEY WORKED VERY HARD TO FIND A DEAL IN THE PRICE RANGE I WANTED AND ON THE SPECIFIC VEHICLE , NOT JUST DISHONEST USING TACTICS JUST TO MAKE A SALE, THEY WORKED VERY HARD TO FIND A DEAL IN THE PRICE RANGE I WANTED AND ON THE SPECIFIC VEHICLE , NOT JUST TRYING SALE ANYTHING ON THE LOT. THIS IS A HONEST NO HASSLE DEALERSHIP WHICH PUTS 100% INTO THE BEST OF THE CUSTOMERS INTEREST AND FINCIAL WELLFARE IN MAKING A MAJOR PURCHASE. More
by STEVESTEVE
Employees Worked With
HECTER & JOSUHA ESPINOZA
October 20, 2009
This agency was very friendly, courteous, informative and professional. Would recommend this agency to everyone. Bought a vehicle from this agency 15 yrs ago and everything is just a good now as then. We professional. Would recommend this agency to everyone. Bought a vehicle from this agency 15 yrs ago and everything is just a good now as then. We were able to purchase an SUV for my husband to use and not have to worry about him breaking down on the road. More
by kathym35k
Employees Worked With
Joshua Espinosa
