Jeremy Franklin Mitsubishi of Kansas City

I had the buying experience of a lifetime. TJ Clark helped me get into the car I wanted at a fantastic price. He was friendly and I felt immediately at ease. He introduced me to the finance staff and I helped me get into the car I wanted at a fantastic price. He was friendly and I felt immediately at ease. He introduced me to the finance staff and I feel they really worked hard as a team to get me into the payment I could afford on my limited budget. I have never been treated so well when purchasing anything in my entire life. Imagine my suprise when it happened at a Car Dealership. I was given the Royal treatment and felt like a Queen. The staff is knowledgable and helpful with all the questions I had. It was great to go in knowing what I wanted and having the entire staff help me get it. TJ Clark really did his best and I cant say enough nice things about him. It is really refreshing in this time of economic hardship to be treated with the same respect regardless of what kind of money you might have to spend. I was asked what I was interested in first. Not how much do you want to spend? I visited alot of other Dealerships ( I live a stones throw from the Miracle Mile of Noland Road) and that was the first question out of all the other sales peoples mouth. And then the disinterest started. Well TJ Clark is a breath of fresh air and I WILL be recommending him and the Dealership to every person I know and sharing what a FANTASTIC experience I had at Jeremy Franklin Suzuki of Kansas City. Absolutely no hassles and I drove away in the car I wanted. BEEP! BEEP! Another satisfied customer. More

Well, this was my first ever car purchase on my own. Jeremy Franklin Dealership made it fun and a great experience. I will most definately refer all my friends to shop them first. Eveyone was polite, co Jeremy Franklin Dealership made it fun and a great experience. I will most definately refer all my friends to shop them first. Eveyone was polite, courteous, and very down to earth. Overall presentation, from the quality of salesmanship, to the delivery of my car, I rate Jeremy Frankin 5 Stars! Thank you. More

My husband and I purchased a 2007 GMC Denali from Jeremy Franklin. We had been looking fore one for awhile until we saw one at Jeremy Franklin. They had the best deal in town by far! The sales staff and man Franklin. We had been looking fore one for awhile until we saw one at Jeremy Franklin. They had the best deal in town by far! The sales staff and management were very professional and knowledgeable, they answered every question possible without a problem. I sent my girlfriend to buy a car that same week! Lesley Holcombs More

We have purchased 3 cars from Jeremy Franklin Suzuki. We have used their service department on several occasions as well and have found every time we have been there everyone has gone above and beyond to ma have used their service department on several occasions as well and have found every time we have been there everyone has gone above and beyond to make sure we were completely satisfied. We have also referred family and friends which have purchased from them as well. Anytime you walk in that store there is always someone there ready to help you no matter what your there for. I would like to take this opportunity to tell Jeremy and Hector that you have a place of business you should be proud of, other places should take a lesson from you guys, nice job. If you want a car buying experience where you can walk away feeling good about your purchase I would recommend Jeremy Franklin Suzuki. More

06/26/09 Marsha Austin-Kansas City, MO I would like to 06/26/09 Marsha Austin-Kansas City, MO I would like to say that the sales men at Jeremy Franklin Suzuki are people who would go over and beyond the 06/26/09 Marsha Austin-Kansas City, MO I would like to say that the sales men at Jeremy Franklin Suzuki are people who would go over and beyond the call of duty to help there customers. They take exceptional pride in their work and attire. I have never seen good-looking men at a dealership who dress so professionally. I would also like to say that I have purchased two vehicles from Jeremey Franklin the first one was a 2005 Dodge Durango that I had for 3 years and unfortunately had to give back because of financial circumstances and the other vehicle I purchase was a 2007 Chrysler PT Cruiser that I fell in love with and without the help of Joseph and Hector doing their magic I wouldn't have the car today. I can really say Hector and Joseph know their jobs and help their customers when it comes to unusal circumstances. If I had any questions or concerns about my vehicles; Hector, Joseph and Jesse doesn't hesistate to offer their help. I would recommend anyone to go by Jeremy Franklin Suzuki and check them out and see how qualified, efficent, professional, caring people who shows what Jeremy Franklin Suzuki is all about. I would like to especially thank Jesse, Joseph and Hector for all their hard work their kindness they show to their customers. Also I would like to thank Chris and TJ for their help, professionalism, kindness and support for making Jeremy Franklin Suzuki the "number one" place to purchase a car and to get good quality customer service. Thanks again, Hector, Joseph, Jesse, Chris and TJ. Sincerely, Marsha Austin More

I purchased my Mercedes from Jeremy Franklin Suzuki. This was by far the best car buying experience I have ever gone through. The "VALUE PRICING" made the process quick and hassle free! The whole sales team was by far the best car buying experience I have ever gone through. The "VALUE PRICING" made the process quick and hassle free! The whole sales team and staff were very professional and educated. The "Love It or Leave it" policy is amazing and is something I have never experienced before! Unlike other dealerships these guys actually have continued to follow up with me to make sure I am still happy or if I have any questions for them! I have and will continue to refer family and friends to Jeremy Franklin Suzuki! More

For start was the car it was what I wanted for three years. The color and model I seen in 2006 my new car is a 08. The customer service was top rated Hector, Joseph and Jessie our Dealer went well beyon years. The color and model I seen in 2006 my new car is a 08. The customer service was top rated Hector, Joseph and Jessie our Dealer went well beyond to put me in my dream car. The work quality I beleave is the best in this city. Friendliness overall is great you just got to go and see it and fill it for yourself. Now my experience was that these people here want to sale vehicle to the customers and will go to the extremes to make it a happy experience for you and, they did for me and they will for you too. Price was not what I thought it mite be it was far less then what I hope it cound be, overall I like to thank Jeremy franklin for a well trained staff a top rated Dealership. G. Austin More

Bought a used vehicle from this dealership and thought I was getting something that was in good condition. Vehicle looked good and said it was inspected and repaired only to have it break down 500 miles la was getting something that was in good condition. Vehicle looked good and said it was inspected and repaired only to have it break down 500 miles later. Dealership would not correct issue and said it was our fault. Terrible dealership and would not recommend to ANYONE More

I purchased my car on 5/5 and picked up on 5/6. The wiper had not been replaced and the MO inspection had not taken place as promised. I brought back the next day and waited 2 hours (on my lunch hour) wiper had not been replaced and the MO inspection had not taken place as promised. I brought back the next day and waited 2 hours (on my lunch hour) for a wiper arm to be replaced. When I went up to someone and asked them why it was taking so long, they told me that they were changing the oil, etc. for the MO inspection. To top it all off, they didn't even have the wiper arm I came in to get! I was told the wiper would come in a couple of days. So I drive back to work and get a call that they had it and that I left too soon. So I had to make another trip in. It hasn't even been a week since I've purchasd this car and it's already headed to the shop as the a/c is not working in the back and there's a loud vibration when accelerating/turning. These are all things that should have been checked before releasing it to the customer. I am very disappointed in your dealership and my experience. I will not be back nor will I recommend anyone I know. The car I traded in was in better working order than this car and it had almost 50k miles on it. Shame on your salesman and service shop for not doing their job and trying to rush another car out the door. I call that poor customer service. More

We found our Eclipse at this dealer on the internet. The price was so good we almost did not believe it. We were greeting when we got to the lot by TJ Clark. He answered our questions about the vehicle ve price was so good we almost did not believe it. We were greeting when we got to the lot by TJ Clark. He answered our questions about the vehicle very knowledgeably, took us on a test drive, and entertainted our kids while we discussed our possible purchase. We decided to purchase the vehicle, the price on the internet was the exact price we paid, and the dealer was able to get us a better interest rate than we had already securred. They intoduced us to all the departments at the dealer, Their service and parts departments are unbeleivable and so friendly, in house detailing, what more can you ask for. My thanks to all, TJ, Hector, Anthony, everyone. More