Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,685 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,685 reviews
December 03, 2015
Thank you Sam and Mitsubishi I came in today and wanted the practical. Mr. Spikes was excellent in delivering and clarifying the entire process. I thank him and you all for the ho I came in today and wanted the practical. Mr. Spikes was excellent in delivering and clarifying the entire process. I thank him and you all for the hospitality. More
by Saul Lopez
Employees Worked With
Sam Spikes
December 03, 2015
Jeremy Franklin now has a life time customer. Very patient and knowledgable. They helped me get the car I wanted at the price I needed. Jesse helped me through every step of the process. I have bo Very patient and knowledgable. They helped me get the car I wanted at the price I needed. Jesse helped me through every step of the process. I have bought cars from other dealerships in the past and have never received the type of customer service as I did here. Lifetime customer. More
by Ebw13490
Employees Worked With
Jesse Hardin Jr
December 02, 2015
Very good service great communication. Enjoyable time with r Great service and outstanding communication. Enjoyable time with representatives.Hope to do business in the future. Will recommend to all who want a n Great service and outstanding communication. Enjoyable time with representatives.Hope to do business in the future. Will recommend to all who want a new car More
by Dami69
Employees Worked With
Sam Spikes
December 02, 2015
Best Experiance Ever Sam Spikes was very detailed in information and excellent in helping us with our new Ford F-150. We would recommend him to anybody looking for a car. Sam Spikes was very detailed in information and excellent in helping us with our new Ford F-150. We would recommend him to anybody looking for a car. More
by Tony Judy
Employees Worked With
Sam Spikes
December 02, 2015
Excellent Customer Service Easy peasy transaction. Jesse Hardin is the man. Great guy with keeping our family in mind. Also Joe the finance manger was easy to work with witho Easy peasy transaction. Jesse Hardin is the man. Great guy with keeping our family in mind. Also Joe the finance manger was easy to work with without the high pressure. More
by Jennc629
Employees Worked With
Jesse Hardin
December 02, 2015
Thank you Sheik Obaya To Jemey Franklin Mitsubishi, I would like to let you know how professional Sheik Obaya was in helpig me to purchase my caravan. he was great, ansewed To Jemey Franklin Mitsubishi, I would like to let you know how professional Sheik Obaya was in helpig me to purchase my caravan. he was great, ansewedd all qestions and was a pleasure to d business with. Doris Bell More
by dorisbell55
Employees Worked With
Sosemary Butts
December 02, 2015
Great experience all around I met with TJ he was very helpful, always singing, joking, and basically tried to keep you in a positive mood. I will be back again. I met with TJ he was very helpful, always singing, joking, and basically tried to keep you in a positive mood. I will be back again. More
by Kawkid
Employees Worked With
TJ Clark
December 01, 2015
Great dealership Great dealership! Friendly sales department. Walked through and met everyone in the dealership. Salesman was knowledgeable about the vehicles. And it Great dealership! Friendly sales department. Walked through and met everyone in the dealership. Salesman was knowledgeable about the vehicles. And it wasnt a car they sell new. Will do business with them again. More
by Biggy83
Employees Worked With
Stacey
December 01, 2015
Wonderful It was great thy where understanding and a great help.thy where very very nice.and kind thanks for evrything you guys did to help me gt a car. It was great thy where understanding and a great help.thy where very very nice.and kind thanks for evrything you guys did to help me gt a car. More
by Net
Employees Worked With
Sam spikes
December 01, 2015
Pleasurable Experience This is the first car I have purchased at Jeremy Franklin and would highly recommend. The sales staff were friendly/professional and did not pressu This is the first car I have purchased at Jeremy Franklin and would highly recommend. The sales staff were friendly/professional and did not pressure me. The finance staff made me completely aware of the various programs they offer, but did not pressure me into purchasing anything that I was not interested in. We made a fair deal that we were both comfortable with and did it in record time. Sam Spikes assisted me and his relaxed demeanor made the car buying experience an enjoyable one! More
by Satisfied Customer
Employees Worked With
Sam Spikes
