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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.5
1,650 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,650 reviews

November 04, 2015

Very good dealership I would recommend family and friends, They were very good working with me and my family and they got us in a new car I love it thanks, t,j,/ Stacy good folks, More

by Star
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ and Stacy
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November 03, 2015

very thorough I love this dealership they always come through in my time of need. TJ is nice and friendly. Will definitely be recommending to all of my friends and More

by sakc85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Clark
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November 02, 2015

Best customer service ! Tj Clark was the best sales rep I've ever had. He was patient with my questions and lack of knowledge. He did what he said he would, and that was, ge More

by Nicole Via
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Clark
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November 01, 2015

LIARS AND CROOKS I signed up with Crazy 88 and Jeremy FRANKLIN salesmen started blowing up my ? everyday stating they can Guarantee me approval due to my credit. Befor More

by Janice Wesley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
TC CLARK
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Dec 04, 2015 -

Jeremy Franklin Mitsubishi of Kansas City responded

November 12, 2015 Janice Wesley Our Dealership participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. We here at Jeremy Franklin Mitsubishi always appreciate feedback from our valued customers. Thank you for taking the time to create a review for your experience. We strive to provide every customer 100%, regardless of their previous credit situation. It is unfortunate when you have challenging credit, such as garnishments, charge offs and repossessions to overcome. However, we did give 100%. Under your circumstance, we exhausted all revenues in assisting you. We are truly sorry you have to return the vehicle and for any inconveniences. We did appreciate the opportunity and wish you the best. Sincerely, Hector Espinosa General Manager

October 29, 2015

MutherJ Was very patient, and helped me get my payments where I wanted them to be, excellent he deserves a raise, worth his weight as a car dealer. More

by MutherJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
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October 27, 2015

Another satisfied customer Who was Deon on my vehicle purchase you got me a vehicle that I really enjoyed that I can afford and I will continue to buy my vehicles from Deon More

by Love yall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deon chris Josh
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October 26, 2015

BKaye Everyone made me feel very welcome. I've grinned from ear to ear and cried happiness. The entire experience was fantastic. Neda was awesome and put me More

by BKaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nehda
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October 26, 2015

TheLoves Nehda was very knowledgeable on vehicles . Her presentation , demonstratiom and overall just very awesome to Ron and myself . Very pleasant . We would More

by NightLove55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nehda
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October 26, 2015

ABSOLUTELY AWESOME Jesse was VERY helpful and positive through the whole experience. When our faith would falter, Jesse held it for all of us. He went above and beyond h More

by 2 Happy Customers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Harden
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October 24, 2015

THE BEST IN KCMO I had the best Salesman TC CLARK. Thank you TC for showing me the up and down radio button on the steering wheel...lol. This is the only dealership th More

by Janice Wesley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TC CLARK
Report | Print
Nov 01, 2015 -

Janice Wesley responded

After TJ Clark had me write this review he called me to bring the car back after I had it for 2 weeks. I brought all my paperwork in the got the Rebate 💰 of $1250.00. They were aware of my credit 24hrs in advance before i picked up the 🚗. Now KANSAS CITY lets see what they are gonna respond back with. They are some lying, no good CROOKS. I was told by a former employee NOT to even DEAL with them, but I didn't listen. KC DON'T DEAL HERE!!! M.O.N.E.Y is what they are after and will do or say anything to get it, they are Trained.

Nov 01, 2015 -

Janice Wesley responded

After TJ Clark had me write this review he called me to bring the car back after I had it for 2 weeks. I brought all my paperwork in the got the Rebate 💰 of $1250.00. They were aware of my credit 24hrs in advance before i picked up the 🚗. Now KANSAS CITY lets see what they are gonna respond back with. They are some lying, no good CROOKS. I was told by a former employee NOT to even DEAL with them, but I didn't listen. KC DON'T DEAL HERE!!! M.O.N.E.Y is what they are after and will do or say anything to get it, they are Trained.

Nov 01, 2015 -

Janice Wesley responded

After TJ Clark had me write this review he called me to bring the car back after I had it for 2 weeks. I brought all my paperwork in THEY GOT the Rebate 💰 of $1250.00. They were aware of my credit 24hrs in advance before i picked up the 🚗. Now KANSAS CITY lets see what they are gonna respond back with. They are some lying, no good CROOKS. I was told by a former employee NOT to even DEAL with them, but I didn't listen. KC DON'T DEAL HERE!!! M.O.N.E.Y is what they are after and will do or say anything to get it, they are Trained.

Nov 01, 2015 -

Janice Wesley responded

After TJ Clark had me write this review he called me to bring the car back after I had it for 2 weeks. I brought all my paperwork in THEY GOT the Rebate 💰 of $1250.00. They were aware of my credit 24hrs in advance before i picked up the 🚗. Now KANSAS CITY lets see what they are gonna respond back with. They are some lying, no good CROOKS. I was told by a former employee NOT to even DEAL with them, but I didn't listen. KC DON'T DEAL HERE!!! M.O.N.E.Y is what they are after and will do or say anything to get it, they are Trained.

Nov 12, 2015 -

Jeremy Franklin Mitsubishi of Kansas City responded

November 12, 2015 Janice Wesley Responded Privately on 11.12.15 @ 4:46 P.M. Dealer Rater Our Dealership participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. We here at Jeremy Franklin Mitsubishi always appreciate feedback from our valued customers. Thank you for taking the time to create a review for your experience. We strive to provide every customer 100%, regardless of their previous credit situation. It is unfortunate when you have challenging credit, such as garnishments, charge offs and repossessions to overcome. However, we did give 100%. Under your circumstance, we exhausted all revenues in assisting you. We are truly sorry you have to return the vehicle and for any inconveniences. We did appreciate the opportunity and wish you the best. Sincerely, Hector Espinosa General Manager

Dec 16, 2015 -

Janice Wesley responded

This was before they made a Fool outta me and i feel sorry for the rest of you that deal with them

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