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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,350 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,350 reviews
December 09, 2010
When I walked into JF I did not get that overwhelming feeling that I was being forced or pressured to purchase a vehicle. I started out working with a guy name Kevin, Keith (it started with a "K") and h feeling that I was being forced or pressured to purchase a vehicle. I started out working with a guy name Kevin, Keith (it started with a "K") and he was also just as nice and answered a lot of my questions before I walked into the store. I ended up working with Brandon and Joseph and they were AWESOME!!! When I was in the process of making a decision to either buy from JF or from another dealership they did not bombard me with telephone calls. They would call maybe every other day or every third day. I think that if I would have been or felt pressured I probably would have gone to a different dealership. I told them what I could do and what I was working with and they made it happen for me. Before I got my car and after the purchase of my car I called quite a bit and spoke with Brandon and Joseph (I had questions) and they always took my calls and answered my questions. If they did not know the answer they would find out and call me back. So, I can say that I am another satisfied customer. ? More
by StacySnoddy
Employees Worked With
Brandon & Joseph
November 15, 2010
What can I say...by far the best car buying experience I have ever had. From top notch customer service to the friendliness of everyone there this is what a car dealership should be like. Very reasonably pr have ever had. From top notch customer service to the friendliness of everyone there this is what a car dealership should be like. Very reasonably priced and made sure I was 100% happy with every aspect of the deal. Went the extra mile to ensure everything was to my satisfaction. A great bunch of guys to deal with. No doubt I will be back the next time I am looking. More
by milstead24
Employees Worked With
Hector Espinoza, Joseph Espinoza
October 18, 2010
I was very pleased with the service rendered and the friendliness and professionalism of the staff. I was not inconvenienced as I was given a loaner car for the day. I have and will continue to refer friendliness and professionalism of the staff. I was not inconvenienced as I was given a loaner car for the day. I have and will continue to refer my family and friends to this dealership. Patrick and Paul and the service department was excellent. I arrived after the service department was closed, but Hector had my bill, car and keys waiting for me. Thank you for a job well done. Marshall Davis More
by marshalldavis
Employees Worked With
Patrick and Paul and Hector
August 08, 2010
found my car online at their website and it was competitively priced compared to elsewhere.saw the car and completed a test drive.clean car fax.i have had the car for about 6 weeks now and i must s competitively priced compared to elsewhere.saw the car and completed a test drive.clean car fax.i have had the car for about 6 weeks now and i must say it is excellent.my agency also did a pre buy check up and it came out clean thnx TJ for all the help More
by musclebai
Employees Worked With
TJ
July 16, 2010
llllllllllllllllllllllllllllllllllllllllllllllllllllllll llllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll llllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll love these Guys, thirth car i brought More
by ksgguinn1305
Employees Worked With
Jim's trash service
July 05, 2010
Very friendly and helpful. All of our phone calls and inquiries were returned promptly they answered all of our questions. They scheduled our delivery the next day and the process was very thourogh. T inquiries were returned promptly they answered all of our questions. They scheduled our delivery the next day and the process was very thourogh. These guys really did a great job throughout the entire process. More
by h2obugz
Employees Worked With
Jeremy, Hector & Joesph
June 30, 2010
I'm really greatful and happy for the service i was provided, patrick was very nice and knew what he was talking about with all the things my car needed.awesome work jermy franklin suzuki kansas city! provided, patrick was very nice and knew what he was talking about with all the things my car needed.awesome work jermy franklin suzuki kansas city! my car is driving so much better and all the noise i was hearing are GONE! More
by sbankskc
Employees Worked With
patrick
June 05, 2010
My experience was very good. I came in with several challenges for them to overcome, in order to get me in a vehicle, and they were able to do it no problem. I love my new car, and would highly reccome challenges for them to overcome, in order to get me in a vehicle, and they were able to do it no problem. I love my new car, and would highly reccomend Jeremy Franklin Suzuki, and Jesse Hardin, to anyone wanting to buy a new or used vehicle. More
by gbratsberg
Employees Worked With
Jesse Hardin
March 24, 2010
from the time i walked in to the time i drove away with the new vehical i was treated with respect and professionalism or like one of the family. i have delt with other dealerships in the past and never ha the new vehical i was treated with respect and professionalism or like one of the family. i have delt with other dealerships in the past and never had a good experiance it always felt like i was treated like just another customer and they needed to get a car out than to get into a car worth buying. More
by vmvargas8822
Employees Worked With
joshua espinosa
March 24, 2010
from the time i walked in to the time i drove away with the new vehical i was treated with respect and professionalism or like one of the family. i have delt with other dealerships in the past and never ha the new vehical i was treated with respect and professionalism or like one of the family. i have delt with other dealerships in the past and never had a good experiance it always felt like i was treated like just another customer and they needed to get a car out than to get into a car worth buying. More
by vmvargas8822
Employees Worked With
joshua espinosa
