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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,586 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,586 reviews
November 23, 2015
Title issues with my purchase still I purchased this 2011 Honda Accord in November 2014 and was quoted the wrong sales taxes by both my Sales Person and FI Manager. My title also had iss I purchased this 2011 Honda Accord in November 2014 and was quoted the wrong sales taxes by both my Sales Person and FI Manager. My title also had issues from a different state which apparently accrued during the purchase at auction. No responsibility was taking for my inconvenience except finger pointing towards the state. However, I've had nothing short of outstanding experiences with the service department. My family recommended them to me because of their great buying experiences in the past. But, since this negative experience I won't be recommending anyone to buy a vehicle there again. More
by Beezy23
Employees Worked With
Jessie Hardin
November 21, 2015
What a blessing I had the best experience with Jeremy Franklin. My sales rep was awesome sauce SHEIK O. He took his time answering all my questions about the new car I had the best experience with Jeremy Franklin. My sales rep was awesome sauce SHEIK O. He took his time answering all my questions about the new car that I was approved for . Shiek even took me on a mini tour through the dealership. That was special to me. It showed that he cares about the people and not the car. I really appreciated that. I would recommend Jeremy Franklin's dealership to ALL my family and friends. Oh. And I was the winner of the drawing that took place November 9th. Brand new car. God is Good All the time. More
by Ruth9131
Employees Worked With
Sheik O.
November 21, 2015
Finally, I get new car very easy get car. I just quick sign paper it finished then get new car. Then drive enjoy. Great TJ Clark. So, I'm happy. I buy 2015 Mitsubishi Mirage very easy get car. I just quick sign paper it finished then get new car. Then drive enjoy. Great TJ Clark. So, I'm happy. I buy 2015 Mitsubishi Mirage save gas 9.5 gal. just cost $15. My first time buy new car. AMAZING! I love drive. Smile! More
by Richboy88
Employees Worked With
N/A
November 21, 2015
amazing experience I walked in thinking that there was no way I should expect to find and buy the car I wanted. But Brandon found it, worked with me on financing, and go I walked in thinking that there was no way I should expect to find and buy the car I wanted. But Brandon found it, worked with me on financing, and got me in the car I wanted and needed with no hassle or stress. Highly recommended. More
by DreilingStL
Employees Worked With
Brandon, Deon
November 21, 2015
Amazing review I I went to Jeremy franklin to look a car and I didn't think that I was going to drive a car away with a 2015 Mitsubishi mirage DE but I had a very go I I went to Jeremy franklin to look a car and I didn't think that I was going to drive a car away with a 2015 Mitsubishi mirage DE but I had a very good salesman name Jesse Hardin and he told me that he was going to put me in a brand new car before I leave and he did I got a 2015 MITSUBISHI MIRAGE DE and I drove home that day he is a very good salesman. More
by browncharles6570
Employees Worked With
Jesse Hardin Jr.
November 21, 2015
Fun experience I had great people helping me with all the paper work. Brandon brown was a great salesmen and was very informative about all the options. I had great people helping me with all the paper work. Brandon brown was a great salesmen and was very informative about all the options. More
by Babyshaq44
Employees Worked With
Brandon brown.
November 20, 2015
Awesome! Sam is awesome!! He is a great salesman and guided me through the car buying process easily! Sam made a difficult process so easy!! Thank you!! Sam is awesome!! He is a great salesman and guided me through the car buying process easily! Sam made a difficult process so easy!! Thank you!! More
by freddie
Employees Worked With
Sam Spikes
November 20, 2015
Some good, but alot to work on. LET ME BE CLEAR ABOUT THIS. MY FIVE STAR RATING ACROSS THE BOARD GOES TOWARDS THE SALESMAN INDIVIDUALLY. NOT THE DEALERSHIP. Positively speaking, I li LET ME BE CLEAR ABOUT THIS. MY FIVE STAR RATING ACROSS THE BOARD GOES TOWARDS THE SALESMAN INDIVIDUALLY. NOT THE DEALERSHIP. Positively speaking, I like my car ok. I think it was a good fit and am truly grateful for Stacey. He was a good salesman and one of the redeeming aspects that made it worth it. I appreciated also that the staff were friendly and not overbearing pushy. Negatives: I was originally supposed to be with Nehda, but was abandoned w/out a word. Bc of that, I feel info needs to be passed along regarding their clients (stage, interest level, budget, whether credit was ran etc) to another salesperson and to the client themselves! ! if that one is not avail until they return (ex: if they are on a test drive, with another client) so the other salesperson can help move things along quicker, and that client is not having to waste time retelling the same info and everybody knows what's going on. I would prefer to be stuck with the same person the entire process and ONLY them, not a new face every visit, appointments kept, notifications given, have car defects disclosed to me prior to purchase as a courtesy (used or not) believe the process overall should not take a whole day esp with multiple prior visits. (I was made to wait alot, seller was not informed of me coming in, ended up being 1/2 hr late to work by the time all was finished bc of it). I've only had the car a week, and it's already telling me I need an oil change and have a low tire, though the sticker shows I have another 3000 miles. Definitely was given the "first timer approach", just not the easing, pampering, loving treatment that goes along with it. Other than that, the experience was decent for a "first car purchase ever" visit. I learned a lot about the difference between what to expect, and what I should expect. :) More
by Adriana salas
Employees Worked With
Stacey Stillwell
November 19, 2015
Another satisfied customer I am happy and pleased I came to Jeremy Franklin, Deon Willis was a great salesman and he helped us in any way possible to get us into a car. He is on I am happy and pleased I came to Jeremy Franklin, Deon Willis was a great salesman and he helped us in any way possible to get us into a car. He is one of the best salesman I have ever met. He is a true trailblazer. More
by davisbrandend
Employees Worked With
Deon
November 17, 2015
Geat experience ! My experience at Jeremy Franklin today was the most best experience ... Salesman Jessie did a great job on getting me into a nice car, and also Joesph My experience at Jeremy Franklin today was the most best experience ... Salesman Jessie did a great job on getting me into a nice car, and also Joesph was able to work good with me also on payments and down payments. Jeremy Frabklin is a nice place to do business with my mother and sister also have cars from here More
by Marquell1
Employees Worked With
Jessie and Joseph
