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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

4.5
1,350 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,350 reviews

April 05, 2011

Alex has been very helpful all through this transaction. He was well informed on the car and very successful with acquiring a good deal on our trade-in of a van and travel trailer. He has checked several ti More

by JerryHall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tenner
April 02, 2011

This dealership was able to get me approved when NO ONE chould. I was offered a 2010 with low miles. I test drove the car and loved it. The only thing I was some what unhappy with was the time I was there More

by jneilon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deon R. Willis
April 02, 2011

Patrick Swagan was my sales advisor . My heater was not working, I was kind a nervous about how much it is goin to cost me But Patrick assured me he will try his best to have it done at reasonable price t More

by suespho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Swagan
April 02, 2011

This is the second time I have bought a car from Deon Willis at Jeremy Franklin Suzuki and I must say, each time was a great experience. All of the staff were friendly and rpofessional, whether they were More

by msvwilliams95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deon Willis
March 16, 2011

I have been coming to this dealership for service for several years//every since I had a recall for a part on my car. The service dept has always explained things to me, in a way that I can understand. P More

by Alice Richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Griffin
February 14, 2011

Deon was great to work with, knowledgable about products, not aggressive or overbearing, let me make the decission. I brought 2 cars from him and sent in some friends also...best salesman at dealership... I More

by vgcollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deon Willis
February 13, 2011

Spent a hour and a half trying to buy a van. Was basically told I didn't want the van as I should buy something more expensive. Then was left sitting for over an hour and totally ignored. Finally ju More

by jimbarb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessie ??????
February 12, 2011

I had occassion to work with Deon Willis and found him to be very knowlegable concerning the vehicles I looked at. His presence is quite inviting and places his customer at ease. I gave my ratings due to More

by josied033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deon Willis
December 17, 2010

My visit was for routine maintenance but I was treated with courtesy and promptly. I had visited the dealership the day before and Mr. Griffin had told me what the cost would be. Mr. Welcher informed m More

by marcialb
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Michael Welcher and Paul Griffin
December 10, 2010

I've purchased a few new vechicle's,but this by far has been the best experience,The sales rep Deon made me and my family feel so comfortable,I didn't feel pressured at all which made the sale go very smoo More

by lillian porter
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Deon Willis
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