Jeremy Franklin Mitsubishi of Kansas City

I have NEVER liked going to buy a car until now! Dion Daniel was the BEST dealer I have ever worked with!!! He took the fear and hatred out of buying a car... We talked about a couple vehicles and he was Daniel was the BEST dealer I have ever worked with!!! He took the fear and hatred out of buying a car... We talked about a couple vehicles and he was very helpful when making our decisions. I was not pressured into anything and he made it very easy to work with. I recommend working with him and my mother, and sister are both buying cars here now! More

I great time getting this new car. I was down and out I great time getting this new car. I was down and out when I went in and walk out in a great car. I had they same service from Pete Franklin 1980. Th I great time getting this new car. I was down and out when I went in and walk out in a great car. I had they same service from Pete Franklin 1980. They both know haw to take care of there customers. More

I owned a Grand Vitara in Florida 12 years ago and loved it, but didn't think I could afford a new one until I came in to Jeremy Franklin and met with Vernessa and Sales Manager, Chris. After test driving it, but didn't think I could afford a new one until I came in to Jeremy Franklin and met with Vernessa and Sales Manager, Chris. After test driving the 2012 Grand Vitara, I realized it is a much improved version of my old one....so many safety features, and a smooth ride. Vernessa and Chris worked the numbers with me and I am thrilled to say that I am now the owner of a bright red, GV. It's a beauty with a striking black interior! In my quest for a new car, I'd been to 5 other dealers in two weeks and by far my experience at Jeremy Franklin was the most customer friendly. I wish I'd stopped there first. More

Great Customer service I bought from out of state and was met with the utmost care from start to finish even after the sale I still have contact from the dealership I am impressed and will recommend everyone met with the utmost care from start to finish even after the sale I still have contact from the dealership I am impressed and will recommend everyone to shop there. Thanks to all from OKLAHOMA we appreciate you. More

I was pleased with the cost of the repair service as well as the amount of time it took to complete the repair. The dealership is close to my job so very convenient. Also, as result of getting my oil chang as the amount of time it took to complete the repair. The dealership is close to my job so very convenient. Also, as result of getting my oil change I was informed of other maintenance repairs needed. I was not able to get them do the same day; however, the service manager stated he would be willing to give me a 10% discount off the needed repairs upon my return. The dealership honored the discount when I returned even though it was not in writing. More

I have never had such exemplary service in buying a car before this purchase. The quality of vehicle and competitiveness of pricing was outstanding, but more importantly, the service and follow up after t before this purchase. The quality of vehicle and competitiveness of pricing was outstanding, but more importantly, the service and follow up after the sale represents how things should go, but rarely do. After delivery I received multiple follow ups to make sure everything was as it should be and to address any concerns. Since everything was so thorough during the process, there were none but I have no doubt any issue would have been handled immediately. Outstanding experience!! More

Customer service is always great and the people are very Customer service is always great and the people are very friendly.I feel that for $180 the brakes should at least come with some kind of warranty. Th Customer service is always great and the people are very friendly.I feel that for $180 the brakes should at least come with some kind of warranty. The price was not competitive but I prefer Jeremy Franklin because their services are always satisfactory. More

When I arrived the first time Patrick told me it was a 45 minute wait so I asked if I came back later did he think it would be faster, he told me yes. When I went back at 1pm he told me he could have me in minute wait so I asked if I came back later did he think it would be faster, he told me yes. When I went back at 1pm he told me he could have me in and out within 30 minutes. More

This is probably the 15th car I have purchased in my lifetime. I went to Jeremy Franklin Suzuki because I trust the manager, Hector Espinoza. I specified what I was looking for and asked me him my que lifetime. I went to Jeremy Franklin Suzuki because I trust the manager, Hector Espinoza. I specified what I was looking for and asked me him my questions. Mr. Espinoza was always cordial and always specific. On the one or two questions which he could not answer immmediately, he went and retrieved the answer for me. After the sale, they have been just as great to work with, not forgetting my name nor the fact that I just purchased a car. Truly Hector and his staff treat each person as an individual, not a dollar sign. Sincerely, A.W. More