Jeremy Franklin Mitsubishi of Kansas City

I have been coming to this dealership for service for several years//every since I had a recall for a part on my car. The service dept has always explained things to me, in a way that I can understand. P several years//every since I had a recall for a part on my car. The service dept has always explained things to me, in a way that I can understand. Patrick in particular, has also been very kind,in fact I bought my last car in part because of the great service at this dealership!! More

Deon was great to work with, knowledgable about products, not aggressive or overbearing, let me make the decission. I brought 2 cars from him and sent in some friends also...best salesman at dealership... I not aggressive or overbearing, let me make the decission. I brought 2 cars from him and sent in some friends also...best salesman at dealership... I would buy from Deon anywhere he sold. I recommend my car to a lot of people looking for a good running vehical . More

Spent a hour and a half trying to buy a van. Was basically told I didn't want the van as I should buy something more expensive. Then was left sitting for over an hour and totally ignored. Finally ju basically told I didn't want the van as I should buy something more expensive. Then was left sitting for over an hour and totally ignored. Finally just drove away. Go somewhere else...I will never do business with them again. More

I had occassion to work with Deon Willis and found him to be very knowlegable concerning the vehicles I looked at. His presence is quite inviting and places his customer at ease. I gave my ratings due to be very knowlegable concerning the vehicles I looked at. His presence is quite inviting and places his customer at ease. I gave my ratings due to the appearance of the dealership,the friendliness of the employees and my overall experience during my visit. More

My visit was for routine maintenance but I was treated with courtesy and promptly. I had visited the dealership the day before and Mr. Griffin had told me what the cost would be. Mr. Welcher informed m with courtesy and promptly. I had visited the dealership the day before and Mr. Griffin had told me what the cost would be. Mr. Welcher informed me to be prepared to replase my brake pads within sixty days. I appreciate knowing about upcoming expenses. It was a very satisfactory visit. More

I've purchased a few new vechicle's,but this by far has been the best experience,The sales rep Deon made me and my family feel so comfortable,I didn't feel pressured at all which made the sale go very smoo been the best experience,The sales rep Deon made me and my family feel so comfortable,I didn't feel pressured at all which made the sale go very smoothly as a matter of fact very one I came in to contact with at the dealership was very kind,I've had to go back acouple time's since my purchase and Deon alway's take's a moment to stop and chat,koodle's to such a personable indivisual. More

When I walked into JF I did not get that overwhelming feeling that I was being forced or pressured to purchase a vehicle. I started out working with a guy name Kevin, Keith (it started with a "K") and h feeling that I was being forced or pressured to purchase a vehicle. I started out working with a guy name Kevin, Keith (it started with a "K") and he was also just as nice and answered a lot of my questions before I walked into the store. I ended up working with Brandon and Joseph and they were AWESOME!!! When I was in the process of making a decision to either buy from JF or from another dealership they did not bombard me with telephone calls. They would call maybe every other day or every third day. I think that if I would have been or felt pressured I probably would have gone to a different dealership. I told them what I could do and what I was working with and they made it happen for me. Before I got my car and after the purchase of my car I called quite a bit and spoke with Brandon and Joseph (I had questions) and they always took my calls and answered my questions. If they did not know the answer they would find out and call me back. So, I can say that I am another satisfied customer. ? More

What can I say...by far the best car buying experience I have ever had. From top notch customer service to the friendliness of everyone there this is what a car dealership should be like. Very reasonably pr have ever had. From top notch customer service to the friendliness of everyone there this is what a car dealership should be like. Very reasonably priced and made sure I was 100% happy with every aspect of the deal. Went the extra mile to ensure everything was to my satisfaction. A great bunch of guys to deal with. No doubt I will be back the next time I am looking. More

I was very pleased with the service rendered and the friendliness and professionalism of the staff. I was not inconvenienced as I was given a loaner car for the day. I have and will continue to refer friendliness and professionalism of the staff. I was not inconvenienced as I was given a loaner car for the day. I have and will continue to refer my family and friends to this dealership. Patrick and Paul and the service department was excellent. I arrived after the service department was closed, but Hector had my bill, car and keys waiting for me. Thank you for a job well done. Marshall Davis More

found my car online at their website and it was competitively priced compared to elsewhere.saw the car and completed a test drive.clean car fax.i have had the car for about 6 weeks now and i must s competitively priced compared to elsewhere.saw the car and completed a test drive.clean car fax.i have had the car for about 6 weeks now and i must say it is excellent.my agency also did a pre buy check up and it came out clean thnx TJ for all the help More