Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,596 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,596 reviews
December 14, 2015
Great place Been to a lot of dealership and just didn't feel comfortable with the deal .. Here it just went well. Didn't feel pressured into making my decision Been to a lot of dealership and just didn't feel comfortable with the deal .. Here it just went well. Didn't feel pressured into making my decision More
by Keith305
Employees Worked With
Jesse Hardin
December 11, 2015
awesome My experience was awesome because, Stacy was very helpful. We got everything we needed & were pointed in the right direction. We love it here & are gr My experience was awesome because, Stacy was very helpful. We got everything we needed & were pointed in the right direction. We love it here & are greeted every time with a smile. More
by Marian
Employees Worked With
Stacy
December 11, 2015
Deceptive practices! Jeremy Franklin Mitzubishi On December 10, 2015, we received a mailer showing we had won a prize. I was skeptical, so called the dealership and de Jeremy Franklin Mitzubishi On December 10, 2015, we received a mailer showing we had won a prize. I was skeptical, so called the dealership and described what showed on our flyer. The gentleman congratulated me and stated we had indeed won one of four prize amounts, which he listed: $500, $2,500, $5,000, or $7,500. I asked for clarification regarding the minimum prize (the three-in-a-row winning pattern on our flyer was for $7,500), and he stated it would not necessarily be $7,500, but at least $500. He then set an appointment for us to meet with his manager, Chris, this morning. The dealership called this morning to confirm the appointment. When we arrived, we were told we'd only won $5, and were shown a prize board linking the code on our flyer to a $5 amount. They then pointed out small print on the color flyer (which blended into the picture until pointed out) stating the lowest prize amount as "up to" $500, rather than the minimum $500 we had been assured we'd won when I called them. I voiced my displeasure and several customers stated they'd had the same experience. At that point, we were asked to leave the dealership, which we did. I'm aware dealerships often have similar promotions to bring in potential customers. However, typically, the lowest prize amount is made very clear on the flyer. The combination of the difficulty in discerning the print on the flyer ("up to" appears only once, in small yellow and red print on a picture of a package with a red ribbon) and most importantly the blatant falsehood provided when I called the dealership to gather more information about the promotion and the particular prize we had won, seemed worthy of bringing to your attention. At no point did they apologize for the misinformation. On the contrary, we were told "$5 is a lot of money if you don't have any". I would have been glad to receive a $5 prize had we not been deceptively led to believe we were the lucky winners of substantially more money. More
by Peaceful
Employees Worked With
Chris
December 10, 2015
Another satifiedcustomer . I really had a great experience working with dd on at Jeremy Franklin Mitsubishi of Kansas City and I will continue to do business with him the futu . I really had a great experience working with dd on at Jeremy Franklin Mitsubishi of Kansas City and I will continue to do business with him the future More
by Droma10
Employees Worked With
Deon
December 09, 2015
Great Service I love this place. The guys up there make you fill welcome and wanted. T.J Clark is the best, he can help you with anything! I love this place. The guys up there make you fill welcome and wanted. T.J Clark is the best, he can help you with anything! More
by JFG72
Employees Worked With
T J Clark
December 05, 2015
Great service Sales staff was very helpful, prepared and most of all friendly. They did not pressure me into something that I couldn't afford or didn't like and rea Sales staff was very helpful, prepared and most of all friendly. They did not pressure me into something that I couldn't afford or didn't like and really cared for me More
by TEXAS1985
Employees Worked With
TJ Clark
December 05, 2015
5 star business Sam Spikes perforemed with care, and intent to sale. I could tell he cares about the customer satisfaction. I was very comfortable working with him. Sam Spikes perforemed with care, and intent to sale. I could tell he cares about the customer satisfaction. I was very comfortable working with him. More
by jdominick97
Employees Worked With
Sam Spikes
December 05, 2015
Surpassed Expectations I went to the dealer today not expecting to purchase a car at all let alone a brand new vehicle. I was referred to Shiek who not only worked with me f I went to the dealer today not expecting to purchase a car at all let alone a brand new vehicle. I was referred to Shiek who not only worked with me for my purchase but got me into a brand new car with less than 5 miles on it and was able to meet all my requirements for my car. I never felt hassled or forced into purchasing something that I did not want. I would recommend Shiek as your next car sales associate because he not only has the dedication and experience to sell you a car he has the drive to make sure he can get you into the car you want with the requirements you want and makes you leave knowing you made the right choice to visit this dealer. More
by KDP1168
Employees Worked With
Shiek
December 04, 2015
Great experience! Sheik did an awesome job getting the best car for me and my family. I would recommend all my friends and family to work with him. Sheik did an awesome job getting the best car for me and my family. I would recommend all my friends and family to work with him. More
by Onwater2
Employees Worked With
Sheik Obaya
December 03, 2015
Jeremy Franklin now has a life time customer. Very patient and knowledgable. They helped me get the car I wanted at the price I needed. Jesse helped me through every step of the process. I have bo Very patient and knowledgable. They helped me get the car I wanted at the price I needed. Jesse helped me through every step of the process. I have bought cars from other dealerships in the past and have never received the type of customer service as I did here. Lifetime customer. More
by Ebw13490
Employees Worked With
Jesse Hardin Jr
