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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,394 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,395 reviews
June 06, 2015
Amazing Experience I would recommend this dealership to everyone. I had an amazing experience, all of the salesmen were extremely helpful and dedicated to getting me in I would recommend this dealership to everyone. I had an amazing experience, all of the salesmen were extremely helpful and dedicated to getting me in a car, especially Jesse Hardin Jr. I would say this was my best experience dealing with car dealerships ever. More
by jessicabrisbin13
Employees Worked With
Jesse Hardin Jr. and T.J.
June 03, 2015
Very friendly staff. Service was quick. I received an oil change with this dealership. I believe that the service was of a high quality, and all of the staff members that I came into contact I received an oil change with this dealership. I believe that the service was of a high quality, and all of the staff members that I came into contact with were very helpful. I wasn't pressured to purchase anything that I didn't want. More
by lhigh82
Employees Worked With
Gene Hensley
May 21, 2015
Excellent Outstanding Customer Services He was very kind, professional,patience, and show great concerns about the car. He had taken us test drive in the car and explain how the car works fr He was very kind, professional,patience, and show great concerns about the car. He had taken us test drive in the car and explain how the car works from inside and out. Also he had gas the car up on a full tank of gas. More
by Joann Burgin
Employees Worked With
Bill Burner
May 10, 2015
SCAMS and LIES SCAM ALERT! I took my 2003 mitsubishi Lancer in to have an electrical issue with the transmission diagnosed. I dropped it off 9am, and they called SCAM ALERT! I took my 2003 mitsubishi Lancer in to have an electrical issue with the transmission diagnosed. I dropped it off 9am, and they called back around 2pm same day saying they COULD NOT DIAGNOSE ELECTRICAL ISSUE -but- that I needed a whole NEW transmission. Any transmission specialist will tell you that you MUST locate electrical issue before replacing transmission. SOmething as simple as a loose wire or bad sensor could cause shift problems. SO why would they tell me it was the transmission!? Next the mechanic suggested that I TRADE IT IN FOR A NEWER MODEL!? WHAT!? I was told they would need a $3,750 for a USED transmission $900 for labor. I was quoted from 3 OTHER businesses that a used transmission would be about $750 + $900 labor. Certified Transmission said they would diagnose electrical and IF IT WAS the transmission they wouldnt charge me more than $2,300 TOTAL for a remanufactured transmission and put me in a rental car at no additional charge. At this point I KNEW it was a scam. THEN they wouldnt let me take my car home. They wanted me to COME BACK in the morning. ( when banks are open mind you) They just wanted to convince me my car was hopeless to trade it in for pennies and MORE DEBT. More
by lancerfan91
Employees Worked With
everyone. I raised xxxx
April 25, 2015
MY EXPERIENCE IN SEARCH OF A RELIABLE VEHICLE I HAD THE BEST EXPERIENCE WHEN I WAS IN SEARCH OF A VEHICLE HAD THE MOST PLEASANT EXPERIENCE AND WOULD HIGHLY RECOMMEND THEM AGAIN AND IN HOPE THAT I HAD THE BEST EXPERIENCE WHEN I WAS IN SEARCH OF A VEHICLE HAD THE MOST PLEASANT EXPERIENCE AND WOULD HIGHLY RECOMMEND THEM AGAIN AND IN HOPE THAT CAN COMPLETE A SALES BY WAY WITH A SALES REP BY THE NAME OF AARON ... More
by CMANSAW
Employees Worked With
ARRON
April 22, 2015
Great person and wonderful service. Brandon B was a consummate professional and got me quickly into a new car with no problems whatsoever. I am very happy with this vehicle, and further Brandon B was a consummate professional and got me quickly into a new car with no problems whatsoever. I am very happy with this vehicle, and further continually impressed with the service I have received since purchase. Everyone at Jeremy Franklin was a pleasure to deal with and the facility was nice and clean. Brandon helped me get my first new car and I will be recommending Jeremy Franklin to all my friends looking for cars! Latanya Hall More
by Latanya Hall
Employees Worked With
Brandon B
April 21, 2015
Great experience We went into Jeremy Franklin and was looking for a new car. Joshua help us find the right car for the right price. I would buy our next car from them. We went into Jeremy Franklin and was looking for a new car. Joshua help us find the right car for the right price. I would buy our next car from them. Great service! More
by Bill Hodges
Employees Worked With
Joshua
April 21, 2015
Totally remarkable! After buying my second car here, I was convinced they were for real so much so that I took my parents. They were happt too. Even my brother bought one After buying my second car here, I was convinced they were for real so much so that I took my parents. They were happt too. Even my brother bought one there. Thank you TJ Clark and the rest of them. You guys ROCK! More
by Beverly.sgem
Employees Worked With
TJ Clark
April 19, 2015
rating I bought a car from t j and a would give them a ten this dealer is family friendly in all aspects from sales to service they are pros in my book this I bought a car from t j and a would give them a ten this dealer is family friendly in all aspects from sales to service they are pros in my book this is my second car from them and will not be the last one More
by man123
Employees Worked With
tj clark
April 19, 2015
TJ A Man Of His Word TJ told me he would do whatever it took to get me in a vehicle. It took some work but I purchased a 2004 GMC Envoy. About 5 months after my motor blew TJ told me he would do whatever it took to get me in a vehicle. It took some work but I purchased a 2004 GMC Envoy. About 5 months after my motor blew and I was ready to give the car back. He told me that he would take care of me and got me a loaner for the 2 months it took to get the motor in. He has followed up with me throughout the time I've had my vehicle. Just a great guy who will go the extra mile to satisfy you. More
by Mrallen722
Employees Worked With
T. J. Clark
