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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,350 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,350 reviews
July 07, 2015
satisfied Sheikh was very diligent and accommodating. He was being all he could be. He was being very patient. He was working with us trying to get a good deal Sheikh was very diligent and accommodating. He was being all he could be. He was being very patient. He was working with us trying to get a good deal. More
by Ginger Evans 44
Employees Worked With
Sheik Obaya
July 07, 2015
Great place. TJ was my sales associate and as always he was great. I am returning customer and will continue to send friends and family. I am very happy with my ca TJ was my sales associate and as always he was great. I am returning customer and will continue to send friends and family. I am very happy with my car More
by ebony2002
Employees Worked With
TJ Clark
July 07, 2015
Bought a Mirage I came in for a oil change and tire rotation LOL and a sales flyer had me trying to see what I won lol $1.00 is what I won. I was very appreciative of I came in for a oil change and tire rotation LOL and a sales flyer had me trying to see what I won lol $1.00 is what I won. I was very appreciative of My salesman Sheik Obaya. I have bought cars before and I was being talked into getting me a new car. Actually my payments went up but my insurance went way down on my new car. I was very happy with how my Salesman did the whole transaction. He did everything he needed to do to sell me my new car!! I have had some really crappy salesman's before and he would not of sold me this car if he wouldn't of done so well. More
by mirage15
Employees Worked With
Sheik Obaya
July 06, 2015
Sheik Obya Sheik has kept in touch with me for months. Sheik was is such a genuine sales person who truly cares about his customers!! Jeremy Franklin has made a Sheik has kept in touch with me for months. Sheik was is such a genuine sales person who truly cares about his customers!! Jeremy Franklin has made a long term customer and friend out of me .. Thanks again for the wonderful experience Sheik and Chris Nickia More
by Nickiajenkins36
Employees Worked With
Sheik Obya
July 04, 2015
Great Customer Service My experience with purchasing an automobile from Jeremy Franklin Mitsubishi of Kansas City was great. All my questions were answered, the purchasing My experience with purchasing an automobile from Jeremy Franklin Mitsubishi of Kansas City was great. All my questions were answered, the purchasing process didn't take a long time, and the salesman made sure that I understood all the details. More
by Happy Camper
Employees Worked With
My salesman was Bill Burney, The General Manager was Hector Espinoza, and my document person was Jushua Espinoza
June 06, 2015
Amazing Experience I would recommend this dealership to everyone. I had an amazing experience, all of the salesmen were extremely helpful and dedicated to getting me in I would recommend this dealership to everyone. I had an amazing experience, all of the salesmen were extremely helpful and dedicated to getting me in a car, especially Jesse Hardin Jr. I would say this was my best experience dealing with car dealerships ever. More
by jessicabrisbin13
Employees Worked With
Jesse Hardin Jr. and T.J.
June 03, 2015
Very friendly staff. Service was quick. I received an oil change with this dealership. I believe that the service was of a high quality, and all of the staff members that I came into contact I received an oil change with this dealership. I believe that the service was of a high quality, and all of the staff members that I came into contact with were very helpful. I wasn't pressured to purchase anything that I didn't want. More
by lhigh82
Employees Worked With
Gene Hensley
May 21, 2015
Excellent Outstanding Customer Services He was very kind, professional,patience, and show great concerns about the car. He had taken us test drive in the car and explain how the car works fr He was very kind, professional,patience, and show great concerns about the car. He had taken us test drive in the car and explain how the car works from inside and out. Also he had gas the car up on a full tank of gas. More
by Joann Burgin
Employees Worked With
Bill Burner
May 10, 2015
SCAMS and LIES SCAM ALERT! I took my 2003 mitsubishi Lancer in to have an electrical issue with the transmission diagnosed. I dropped it off 9am, and they called SCAM ALERT! I took my 2003 mitsubishi Lancer in to have an electrical issue with the transmission diagnosed. I dropped it off 9am, and they called back around 2pm same day saying they COULD NOT DIAGNOSE ELECTRICAL ISSUE -but- that I needed a whole NEW transmission. Any transmission specialist will tell you that you MUST locate electrical issue before replacing transmission. SOmething as simple as a loose wire or bad sensor could cause shift problems. SO why would they tell me it was the transmission!? Next the mechanic suggested that I TRADE IT IN FOR A NEWER MODEL!? WHAT!? I was told they would need a $3,750 for a USED transmission $900 for labor. I was quoted from 3 OTHER businesses that a used transmission would be about $750 + $900 labor. Certified Transmission said they would diagnose electrical and IF IT WAS the transmission they wouldnt charge me more than $2,300 TOTAL for a remanufactured transmission and put me in a rental car at no additional charge. At this point I KNEW it was a scam. THEN they wouldnt let me take my car home. They wanted me to COME BACK in the morning. ( when banks are open mind you) They just wanted to convince me my car was hopeless to trade it in for pennies and MORE DEBT. More
by lancerfan91
Employees Worked With
everyone. I raised xxxx
April 25, 2015
MY EXPERIENCE IN SEARCH OF A RELIABLE VEHICLE I HAD THE BEST EXPERIENCE WHEN I WAS IN SEARCH OF A VEHICLE HAD THE MOST PLEASANT EXPERIENCE AND WOULD HIGHLY RECOMMEND THEM AGAIN AND IN HOPE THAT I HAD THE BEST EXPERIENCE WHEN I WAS IN SEARCH OF A VEHICLE HAD THE MOST PLEASANT EXPERIENCE AND WOULD HIGHLY RECOMMEND THEM AGAIN AND IN HOPE THAT CAN COMPLETE A SALES BY WAY WITH A SALES REP BY THE NAME OF AARON ... More
by CMANSAW
Employees Worked With
ARRON
