Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,352 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,352 reviews
September 19, 2015
Painless Purchase Sam made this the easiest purchase. I was running late and he stepped in and helping me navigate the whole process smooth and easy. Go see Sam...he' Sam made this the easiest purchase. I was running late and he stepped in and helping me navigate the whole process smooth and easy. Go see Sam...he's awsome!! More
by cowboy
Employees Worked With
everyone was great
September 18, 2015
excellent Deon was extremely helpful and knowledgeable when I purchased my new car. I would recommend this dealership to everyone. They gave me a great deal. Deon was extremely helpful and knowledgeable when I purchased my new car. I would recommend this dealership to everyone. They gave me a great deal. More
by Dana Dane
Employees Worked With
Deon Chris
September 17, 2015
Sport guy Great sales staff, Nehda is great! The entire experience was pleasant. I will recommend many others to come to Jeremy Franklin. The staff ne Great sales staff, Nehda is great! The entire experience was pleasant. I will recommend many others to come to Jeremy Franklin. The staff negotiated price with me and were ver very professional. More
by Ken Sport
Employees Worked With
Nehda
September 16, 2015
Excellent service and professional sales Would recommend to anyone. See Jesse Hardin! Good, efficient sales. Took care of my needs and satisfied price needs. Reasonable trade-in value. Effici Would recommend to anyone. See Jesse Hardin! Good, efficient sales. Took care of my needs and satisfied price needs. Reasonable trade-in value. Efficient closing the deal. More
by Drtjohnson
Employees Worked With
Jesse Hardin, Joseph espinoza
September 16, 2015
Customer Service Sam was very helpful, my credit score isn't that good but he gave me options that no other dealership has ever offered me I was very pleased with his Sam was very helpful, my credit score isn't that good but he gave me options that no other dealership has ever offered me I was very pleased with his service &I he also worked with me on my down payment More
by Car girl
Employees Worked With
Sam Spikes
September 15, 2015
Superb deal Deon Willis gave us great customer service. He was always friendly and made us feel right at home. He made everything go great and we can't wait to Deon Willis gave us great customer service. He was always friendly and made us feel right at home. He made everything go great and we can't wait to share the great news that at Jeremy Franklin you can count on Deon Willis. Guaranteed!!! More
by Artdog
Employees Worked With
Deon chia josh
September 12, 2015
Excellent service Excellent customer service from the moment I walk through the door. The leadership team as a whole were honest and fair. The overall treatment was su Excellent customer service from the moment I walk through the door. The leadership team as a whole were honest and fair. The overall treatment was superior. I would recommend this dealership to family and friends. It was a blessed experience. More
by barbie
Employees Worked With
Deon Chris josh
September 12, 2015
Overall Great service I had a great experience here they helped me when i need it the most . My engine on my other car died and I need a car Quick . I want to thank Mr Fran I had a great experience here they helped me when i need it the most . My engine on my other car died and I need a car Quick . I want to thank Mr Franklin and the staff especially Brandon in sales he was Great and Hector tha Manager . Thank you all ?? More
by Doc63fgd
Employees Worked With
Brandon sales and Hector Manager
September 11, 2015
First Car Purchased From a Dealership This was the first time that I purchased a car from a dealership and I was very impresses with the service that I was given by Mr. Sam Spikes. I walke This was the first time that I purchased a car from a dealership and I was very impresses with the service that I was given by Mr. Sam Spikes. I walked in with a car in mind that I had seen online but after looking around and given different options, I decided to go with another car. Though it was my first time purchasing a car from them, I didn't feel any pressure. I loved the service and my new car. More
by tori369
Employees Worked With
Sam Spike
September 11, 2015
Great experience This is the best dealership in Kansas city!! The staff go above and beyond. To put you in a car. They even came to pick me up!!!!. This is the best dealership in Kansas city!! The staff go above and beyond. To put you in a car. They even came to pick me up!!!!. More
by Jps rideing15
Employees Worked With
Jesse Hardin Jr
