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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,381 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,381 reviews
November 21, 2015
Fun experience I had great people helping me with all the paper work. Brandon brown was a great salesmen and was very informative about all the options. I had great people helping me with all the paper work. Brandon brown was a great salesmen and was very informative about all the options. More
by Babyshaq44
Employees Worked With
Brandon brown.
November 20, 2015
Some good, but alot to work on. LET ME BE CLEAR ABOUT THIS. MY FIVE STAR RATING ACROSS THE BOARD GOES TOWARDS THE SALESMAN INDIVIDUALLY. NOT THE DEALERSHIP. Positively speaking, I li LET ME BE CLEAR ABOUT THIS. MY FIVE STAR RATING ACROSS THE BOARD GOES TOWARDS THE SALESMAN INDIVIDUALLY. NOT THE DEALERSHIP. Positively speaking, I like my car ok. I think it was a good fit and am truly grateful for Stacey. He was a good salesman and one of the redeeming aspects that made it worth it. I appreciated also that the staff were friendly and not overbearing pushy. Negatives: I was originally supposed to be with Nehda, but was abandoned w/out a word. Bc of that, I feel info needs to be passed along regarding their clients (stage, interest level, budget, whether credit was ran etc) to another salesperson and to the client themselves! ! if that one is not avail until they return (ex: if they are on a test drive, with another client) so the other salesperson can help move things along quicker, and that client is not having to waste time retelling the same info and everybody knows what's going on. I would prefer to be stuck with the same person the entire process and ONLY them, not a new face every visit, appointments kept, notifications given, have car defects disclosed to me prior to purchase as a courtesy (used or not) believe the process overall should not take a whole day esp with multiple prior visits. (I was made to wait alot, seller was not informed of me coming in, ended up being 1/2 hr late to work by the time all was finished bc of it). I've only had the car a week, and it's already telling me I need an oil change and have a low tire, though the sticker shows I have another 3000 miles. Definitely was given the "first timer approach", just not the easing, pampering, loving treatment that goes along with it. Other than that, the experience was decent for a "first car purchase ever" visit. I learned a lot about the difference between what to expect, and what I should expect. :) More
by Adriana salas
Employees Worked With
Stacey Stillwell
November 20, 2015
Awesome! Sam is awesome!! He is a great salesman and guided me through the car buying process easily! Sam made a difficult process so easy!! Thank you!! Sam is awesome!! He is a great salesman and guided me through the car buying process easily! Sam made a difficult process so easy!! Thank you!! More
by freddie
Employees Worked With
Sam Spikes
November 19, 2015
Another satisfied customer I am happy and pleased I came to Jeremy Franklin, Deon Willis was a great salesman and he helped us in any way possible to get us into a car. He is on I am happy and pleased I came to Jeremy Franklin, Deon Willis was a great salesman and he helped us in any way possible to get us into a car. He is one of the best salesman I have ever met. He is a true trailblazer. More
by davisbrandend
Employees Worked With
Deon
November 17, 2015
Geat experience ! My experience at Jeremy Franklin today was the most best experience ... Salesman Jessie did a great job on getting me into a nice car, and also Joesph My experience at Jeremy Franklin today was the most best experience ... Salesman Jessie did a great job on getting me into a nice car, and also Joesph was able to work good with me also on payments and down payments. Jeremy Frabklin is a nice place to do business with my mother and sister also have cars from here More
by Marquell1
Employees Worked With
Jessie and Joseph
November 17, 2015
Great experience! TJ Clark was amazing along with everyone there. TJ went above and beyond to meet my needs and to make sure my experience was perfect. TJ Clark was amazing along with everyone there. TJ went above and beyond to meet my needs and to make sure my experience was perfect. More
by Chris Robinson
Employees Worked With
TJ Clark
November 16, 2015
The people were nice and courteous real helpful Our experience was a good one,and Jesse was real helpful in making us another satisfied customer we will definitely tell our friends about our great e Our experience was a good one,and Jesse was real helpful in making us another satisfied customer we will definitely tell our friends about our great experience . More
by Winn16
Employees Worked With
Jesse Hardin Beth and her Husband
November 13, 2015
Superior service - attention to detail This is our third purchase from Jeremy Franklin Mitsubishi. Jeremy found the perfect vehicle for a very indecisive buyer. We are so happy with our p This is our third purchase from Jeremy Franklin Mitsubishi. Jeremy found the perfect vehicle for a very indecisive buyer. We are so happy with our purchase and the white glove service provided by TJ and Lavone. We highly recommend Jeremy Franklin Mitsubishi to anyone shopping for a new or used car. More
by jtgood11
Employees Worked With
TJ, Lavonne
November 07, 2015
out standing service We had a great experience with Jesse Hardin. Friendly and classy salesman. Love the car. Would highly recomend visiting with Jesse for your next vehi We had a great experience with Jesse Hardin. Friendly and classy salesman. Love the car. Would highly recomend visiting with Jesse for your next vehicle purchase. Thanks. More
by rita123
Employees Worked With
Jesse Hardin
November 07, 2015
Excellent! My experience here was awesome I love the car and color of it . Jesse, who helped me and my dad was very helpful, and got me the car I wanted. My experience here was awesome I love the car and color of it . Jesse, who helped me and my dad was very helpful, and got me the car I wanted. More
by Jasmine0218
Employees Worked With
Jesse
